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Field Service Representative - 4638

Daniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels.  The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff!


Hospital Location

100 Madison Ave, Morristown, NJ 07960


What will your job involve?
  • Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
  • Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
  • Maintaining adequate inventory levels of container stock at a location and department level
  • Clear communications and strong relationship management with hospital staff and Daniels staff
  • Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
  • Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
  • Ensuring staging area is neat and orderly after entering and before leaving the facility
  • Standing and walking for a significant part of the day
  • Lifting containers weighing up to 40 lbs
  • Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs 


What are we looking for?
  • Someone with a can-do attitude who is committed to efficient, timely scheduling and has previous experience in a labor-intensive job. Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time. No previous experience working in healthcare required. We’ll show you the ropes!
  •  If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!


Why work for us?
  • Job stability – as an essential service to healthcare we are non-seasonal and recession proof
  • Opportunities for overtime – we always need extra hands on deck so overtime opportunities are plentiful
  • Consistent work hours – Monday – Friday 1st Shift (5 AM- 1:30 PM)
  • Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!
  • Permanent position – This is a Full-time permanent role of 40 hours per week
  • Competitive salary – This position is offering a rate of $19 to $22 per hour!


$19 - $22 an hour

If this sounds like the role for you, we look forward to speaking with you! If this opportunity doesn’t seem like the right fit for you but sounds perfect for someone you know, send them our way!

 

To find out more of what a day in the life of Field Service Representatives looks like visit - https://www.danielshealth.com/field-service


Who are we?

We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S.


 

Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart  conforms to the spirit as well as to the letter of all applicable laws and regulations.

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CEO of Daniels Health
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Dan Daniels
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Average salary estimate

$42640 / YEARLY (est.)
min
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$39520K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Service Representative - 4638, Daniels Health

Join us at Daniels Health as a Field Service Representative in Morristown, NJ, where your enthusiasm for customer service and ability to tackle hands-on challenges will shine! In this role, you're not just another employee; you’re an essential part of the healthcare system, responsible for ensuring safe and effective waste management in hospitals and medical centers. Your day will consist of working closely with clinical staff to guarantee proper waste segregation and timely container exchanges. Maintaining inventory and delivering top-notch customer service are key aspects of your responsibilities. You’ll be on your feet a lot, sometimes lifting containers up to 40 lbs and maneuvering wheeled transporters that may weigh up to 300 lbs. We value effective communication and strong relationship-building skills, allowing you to work independently while engaging with both hospital staff and your fellow Daniels teammates. Enjoy the stability of a permanent position with consistent hours, along with overtime opportunities, if you’re looking for extra hours. Plus, we offer competitive pay ranging from $19 to $22 per hour, alongside full benefits including vacation and sick leave from day one! So, if you’re ready to make a difference and be part of a dedicated team, we’d love to hear from you. This is more than a job; it’s a chance to create a safer healthcare environment while enjoying a rewarding career with Daniels Health!

Frequently Asked Questions (FAQs) for Field Service Representative - 4638 Role at Daniels Health
What are the responsibilities of a Field Service Representative at Daniels Health?

As a Field Service Representative at Daniels Health, your primary responsibilities include inspecting and servicing all medical waste products within your assigned hospital or medical center. You'll collaborate with clinical staff to ensure proper healthcare waste segregation, timely container exchanges, and maintain accurate inventory levels. This role requires clear communication with both hospital personnel and your internal team to address any issues effectively.

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What qualifications do I need to become a Field Service Representative at Daniels Health?

To qualify for the Field Service Representative position at Daniels Health, we're looking for someone with a positive attitude, strong communication skills, and the ability to work independently. Previous experience in a labor-intensive role is preferred, but no prior healthcare experience is necessary as we provide comprehensive training to get you up to speed.

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What is the working environment like for a Field Service Representative at Daniels Health?

The working environment for a Field Service Representative at Daniels Health is primarily within healthcare facilities such as hospitals and medical centers. You'll be on your feet a lot, working around sensitive patients and clinical staff while ensuring safety protocols are followed. This hands-on role requires both physical endurance and the ability to communicate effectively in a bustling medical setting.

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Is the Field Service Representative position at Daniels Health a full-time role?

Yes, the Field Service Representative position at Daniels Health is a full-time permanent role requiring 40 hours a week. Typical working hours are from Monday to Friday, starting early in the morning, which allows you to have your afternoons free.

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What benefits does Daniels Health offer to Field Service Representatives?

Daniels Health offers a competitive benefits package for Field Service Representatives, including health benefits, sick leave, and vacation time from the first day on the job. Additionally, you'll have the opportunity to work overtime for extra earnings, contributing to job stability in an essential service role.

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Common Interview Questions for Field Service Representative - 4638
What motivated you to apply for the Field Service Representative position at Daniels Health?

When answering this question, be sure to express your passion for customer service and how you appreciate the importance of safety in healthcare. You might also mention how the role aligns with your values of supporting healthcare professionals and contributing to a safer environment.

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How do you prioritize tasks in a busy work environment as a Field Service Representative?

An effective response to this question should highlight your organizational skills and the ability to assess the urgency of tasks. Discuss methods you use to stay organized, such as making checklists or leveraging technology to track your responsibilities.

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Can you provide an example of how you handled a difficult situation with a client?

For this question, share a specific example that illustrates your communication skills and ability to resolve conflicts. Emphasize your approach to understanding the client's concerns and working collaboratively to find a solution that satisfied everyone involved.

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What do you think are the most important qualities for a Field Service Representative?

Candidates should emphasize traits such as strong communication skills, reliability, and a positive attitude. Mention how these qualities ensure that you can build good relationships with hospital staff and effectively handle challenges in the field.

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How would you ensure safety while working in a healthcare environment?

Highlight your understanding of safety protocols and procedures vital in healthcare settings. Discuss the importance of adhering to guidelines related to infection control, and explain any training or knowledge you have regarding health and safety practices.

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What experience do you have with physical labor or manual handling?

In your response, outline any previous jobs or experiences that involved physical labor. Emphasize your ability to handle heavy lifting and strenuous physical tasks, providing examples of how you successfully performed these duties in past roles.

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How do you handle stress when dealing with multiple priorities?

Provide examples of strategies you use to manage stress and maintain focus during busy times. This may include prioritizing tasks, staying calm in difficult situations, and seeking support from team members when necessary.

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Why do you want to work in the healthcare industry?

Express your motivations for wanting to be part of the healthcare sector, such as a passion for helping others and making a positive impact in people's lives. This is your opportunity to show your dedication to the essential services that healthcare provides.

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What steps would you take if you noticed a safety hazard while on the job?

Your response should demonstrate your commitment to safety, detailing the procedure you would follow to report the hazard to the appropriate personnel. Emphasize the importance of communicating such issues promptly to maintain a safe working environment.

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What role does teamwork play in a Field Service Representative’s daily tasks?

Discuss the importance of collaboration in a healthcare setting where multiple staff members are involved. Mention how teamwork contributes to providing excellent service and maintaining safety, and express your willingness to work closely with colleagues to achieve common goals.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Daniels Health is a company that offers biomedical waste management solutions, focusing on safety and sustainability. They have operations worldwide and is widely regarded as a leader of innovation in the medical waste space.

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DATE POSTED
April 10, 2025

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