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Business Development Manager | Perth

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (your why)  

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive environment for our Sales teams led by some of the best mentors and sales minds in the industry!

This is a Perth based role, and we encourage those with eligible working rights for Australia (including NZ Citizens) open to relocation to apply. 

We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

 

What you’ll do   

We are looking for an experienced Business Development Manager to join our team in Perth. In this role, you will build direct relationships with the end user organizations and work closely with our Product channel partners to maximize revenue and profit returns against product targets.

Knowledge of Perth’s unique market and experience working with a range of government and non-government clients. Your success will also be ensured by your proven ability to build and maintain strong relationships with clients, partners and vendors.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

 

What you’ll bring  

Our ideal candidate will have the following skills and experiences:

  • Strong demonstrated experience working with customers to find the right solution for their needs, ensuring an excellent customer experience from quoting to ordering
  • Proven track record of responding to customer quote and other requests with urgency, exceptional attention to detail and genuine care for our customer needs
  • Willing to learn new technology and solutions we provide
  • Experience with major technology brands and the IT reseller supply process and channel
  • Ability to absorb, apply and communicate technical information to a diverse audience
  • Excellent customer and vendor relationship building and management skills
  • Strong influencing and negotiation skills
  • Experience in using sales CRM for tracking opportunity progression through the sales cycle.

 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

What You Should Know About Business Development Manager | Perth, Datacom

Are you ready to take on a rewarding role as a Business Development Manager with Datacom in Perth? At Datacom, we believe in harnessing the power of technology to uplift communities and help organizations innovate and grow. Our open and friendly environment is designed to foster your success, offering career growth opportunities, challenges, and generous rewards. In this exciting position, you'll be at the heart of our Product Solutions Group, known for its exceptional results and supportive team culture. As a Business Development Manager, you'll build strong relationships with end-user organizations and collaborate closely with our product channel partners to maximize revenue and reach product targets. We love individuals who understand Perth's unique market landscape and have a proven ability to manage relationships with governmental and non-governmental clients alike. Your role will require agility and adaptability, as you'll need to respond to the ever-evolving needs of our customers and internal stakeholders. If you're driven by building solid client relationships and have experience in IT sales, we'd love to hear from you. Join us at Datacom, where we prioritize not just hard work but also having fun and maintaining a great work-life balance. Whether you prefer working from home or collaborating in the office, we’re here to support what works best for you. So come on board and help us make a difference while taking your career to new heights!

Frequently Asked Questions (FAQs) for Business Development Manager | Perth Role at Datacom
What are the key responsibilities of a Business Development Manager at Datacom?

As a Business Development Manager at Datacom, your primary responsibilities will include building strong relationships with end-user organizations, maximizing revenue through collaboration with product channel partners, and ensuring a remarkable customer experience. You'll also be tasked with managing client accounts, responding promptly to customer inquiries, and adapting to the evolving market needs in Perth.

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What qualifications are needed to become a Business Development Manager at Datacom?

To be a successful Business Development Manager at Datacom, candidates should have substantial experience in customer relationship management, a strong understanding of the IT reseller supply process, and proven negotiation skills. Familiarity with major technology brands and experience using sales CRM tools to track sales opportunities are also essential qualifications.

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What is the company culture like for Business Development Managers at Datacom?

Datacom’s company culture for Business Development Managers is centered around support, growth, and inclusivity. We pride ourselves on maintaining a dynamic, friendly work environment that encourages collaboration, professional development, and a balanced work-life approach. Our teams enjoy social events, flexibility, and an environment where everyone's contributions are recognized.

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What skills can contribute to success as a Business Development Manager at Datacom?

Success as a Business Development Manager at Datacom relies on excellent interpersonal skills, the ability to influence and negotiate effectively, attention to detail in customer service, and proficiency in communicating technical information. Additionally, being adaptable and willing to learn new technologies will greatly enhance your effectiveness in this role.

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Is experience in technology sales essential for a Business Development Manager at Datacom?

Yes, experience in technology sales is crucial for a Business Development Manager position at Datacom. Candidates should demonstrate a strong background in sales within the IT sector, with an emphasis on understanding customer needs and developing tailored solutions. This expertise will enable you to thrive in our fast-paced and innovative environment.

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Common Interview Questions for Business Development Manager | Perth
Can you describe your experience with relationship management in a sales context?

When answering this question, provide specific examples that illustrate your ability to build and maintain client relationships. Mention any metrics or results achieved as a result of your relationship management efforts, and stress the importance of understanding customer needs and following through on commitments.

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How do you prioritize your tasks as a Business Development Manager?

Demonstrate your organizational skills by discussing methods you use to prioritize tasks, such as assessing urgency versus importance. You might mention using project management tools, setting clear daily goals, and constantly reassessing priorities based on sales cycles and customer demands.

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What strategies do you use to approach new clients?

Share your approach to initiating contact with potential clients, such as leveraging referrals, networking events, or targeted marketing campaigns. Highlight your ability to research and understand the prospects' needs and tailoring your pitch to align with their business objectives.

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Can you give an example of overcoming an obstacle in a sales project?

Identify a specific challenge you faced, describe the impact it had on your sales project, and explain the steps you took to overcome it. Highlight your problem-solving skills and emphasize the lessons learned that you can apply in future scenarios.

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How do you stay informed about the latest trends in technology?

Discuss your methods for staying current with technological advancements, such as following industry blogs, attending webinars, or participating in professional associations. Emphasize how this knowledge helps you provide clients with innovative solutions that meet their needs.

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What do you believe is the key to successful negotiation?

Address the importance of preparation, understanding the client's needs, and remaining flexible during negotiations. Share an example where your negotiation skills led to a beneficial outcome for both parties, showcasing your ability to find win-win solutions.

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Describe how you manage your sales pipeline.

Explain your methodology for maintaining a robust sales pipeline, including regularly updating your CRM system, segmenting leads, and analyzing the conversion rates at different stages of the sales cycle to identify areas for improvement. Mention how you ensure follow-up and engagement with leads.

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How do you plan to contribute to Datacom's success?

Highlight your specific skills and experiences that align with Datacom's mission and objectives. Discuss how your proactive approach to relationship management and keen understanding of the local market can drive sales and enhance customer satisfaction.

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What role does customer feedback play in your sales process?

Explain how you actively seek customer feedback to enhance your approach and improve service offerings. Give examples of how this feedback has led to better client relationships and more successful sales outcomes.

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How do you adapt your sales strategy to different market conditions?

Discuss your ability to analyze market trends and client behaviors, allowing you to adjust your sales tactics accordingly. Provide an example where you've successfully adapted to a change in market conditions and achieved positive results.

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DataCom offers professional design, installation and maintenance of: Data, Voice & Video Cabling - Cat5e, Cat6, Fiber Optic's Paging Systems - Telecor, Bogen, Valcom Security Systems - Access Control / CCTV AV Systems - Total AV Integratio...

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Full-time, hybrid
DATE POSTED
December 2, 2024

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