GTM and Commercial Manager - SaaS
About the Role
The Go-to-Market Manager role is critical to driving customer and commercial success across the Datacoms SaaS Product portfolio. You will support developing GTM plans and execute key go-to-market programs - from planning, to delivery, through to post implementation reporting - to launch new services, drive lead generation, and expansion opportunities.
You will be working with cross-functional squads to ensure seamless execution of high-impact growth initiatives. You will be successful in this role if you are a ‘Strategic Doer’ with great energy, have a passion for the customer and product commercialisation, and have a track record of orchestrating execution and exceeding performance expectations and metrics in a fast-paced high-tech business. This role could suit someone with a background in Marketing, Sales, or Account Management. A background in SaaS and technology is preferred. We're looking for someone who is comfortable working with a wide range of stakeholders in a complex business environment.
Over the past two decades, Datacom has made significant investments in the development and expansion of SaaS products, catering to customer and community engagement, employee management, and operational oversight through our Datascape ERP solution; a modern, cloud-based ERP software suite designed specifically for the unique needs of local government in Australia and New Zealand as well as notable brands that include Datapay and Smartly in the Enterprise and SME payroll and HR spaces respectively. Datacom is more than a Managed Services provider. We're a leading SaaS Product House, innovating alongside International players.
What you’ll bring
- Customer-first – ability to put customer needs at the heart of everything we do
- Analytical skills - ability to analyse GTM data effectively to support fact-based decision making
- Orchestration and GTM planning - skills to bring cross-functional teams together in planning and execution
- Program management skills and execution focused - ability to multitask in a fast- paced environment Communication, executive presence, interpersonal, and organisational skills
- Ability to engage and influence individuals at all levels Ability to identify issues and areas for improvement through analysis
Responsibilities
Contributing to and executing on-going initiatives in support of our GTM journey. Specifically:
- Providing GTM business analyses to inform growth programs and develop and execute on plans to meet or exceed GTM goals
- Lead GTM planning and developing executional plans with x-functional teams.
- Engaging with cross-functional teams in the business to drive operational initiatives.
- Execution of high-impact growth plans
- Contributing to financial plans including budgeting and forecasting for the short and long term
Culture and Benefits
Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.
At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.
Average salary estimate
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Are you a Go-to-Market and Commercial Manager with a passion for SaaS? At Datacom, we’re looking for someone just like you! This role is essential for driving the success of our SaaS product portfolio, allowing us to launch new services and drive lead generation effectively. As a key member of our team, you’ll be responsible for developing and executing Go-to-Market (GTM) plans that lead to high-impact growth initiatives. With your strategic mindset and ‘can-do’ energy, you will work seamlessly with cross-functional squads, ensuring that our initiatives not only meet but exceed expectations in a fast-paced environment. If you have a marketing, sales, or account management background, especially in tech or SaaS, we want to hear from you! Your ability to engage and influence stakeholders will be vital, as will your analytical skills to make fact-based decisions. At Datacom, we pride ourselves on creating a collaborative culture where innovation thrives. Join us in contributing to our ongoing GTM journey, and enjoy being recognized for your contributions. We’re all about putting the customer first and cultivating an environment where your unique skills can shine. Here, you’ll find plenty of opportunities for professional development, flexible work arrangements, and a community that genuinely cares about your well-being. If you're ready to elevate your career and help shape our SaaS offerings, consider joining Datacom today!
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