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Inside Sales Manager

Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets. 

Payoneer is looking for a highly talented Inside Sales Representative to educate, onboard and drive early success with newly acquired customers. The incumbent will be tasked to enable millions of SMBs and professional businesses in the LATAM to get paid globally with Payoneer’s fast, flexible, secure and low-cost solutions. Your responsibilities will include increasing business adoption and market penetration. Working in a dynamic sales environment you will be responsible for prospecting, qualifying and recruiting Small and Mid-size clients on the Payoneer platform. The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment with an ability to deal with ambiguity. Candidate should possess both a business development and account management background that enables her/him to drive engagement with respective stakeholders. S/he should also be a self-starter who is prepared to develop and execute against a territory coverage plan. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

This is a hybrid position for candidates based in Buenos Aires, Argentina.

What you'll do:

  • Answer inbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers 
  • Educate customer on the functionality, benefits, and value of Payoneer products by becoming Payoneer Product Expert (PPE) 
  • Implement a consultative approach to fully understand the business’s needs 
  • Identify and recommend additional products to help the business maximize Payoneer's value 
  • Develop exceptional relationships with customers by building rapport and developing trust 
  • Support customers through the onboarding process, including assistance with basic guided walkthrough of Payoneer's platform 
  • Manage multiple channels of communication in a high-volume environment 
  • Collect and share voice of customer with stakeholders 
  • Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders 
  • Draft various business reports

Have you done this kind of stuff?

  • 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting 
  • Track record of meeting and exceeding business established goals 
  • Experience in leading complex negotiations with CXOs of large and enterprise accounts
  • Ability to drive operational excellence through innovative initiatives 

Not a must but a great advantage:

  • Experience managing Post Sales, Onboarding or Engagement experience for B2B customers  
  • Experience in the Payments and Banking industry 
  • Familiarity with the B2B and Enterprise Customer Segment 
  • Experience with direct sales for small businesses engaged in cross border trade 
  • Experience with data analytics & BI tools 

Join the Payoneer Family - check out Our Values and apply today! 

#LI-AB4

#LI-Hybrid

 

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What You Should Know About Inside Sales Manager, Payoneer

Are you ready to take your sales career to the next level? Payoneer, a trailblazer in global payment solutions, is searching for an ambitious Inside Sales Manager to join our thriving team in Buenos Aires, Argentina. In this role, you will play a vital part in enabling small- and medium-sized businesses to access our fast, secure, and flexible payment solutions. Your primary focus will be to educate and onboard newly acquired clients, guiding them towards success and helping them integrate Payoneer’s services into their operations. With 3-5 years of experience in service or solution sales, you'll be responsible for prospecting, qualifying, and engaging SMBs, ensuring they maximize the benefits of our offerings. Here at Payoneer, we pride ourselves on fostering meaningful relationships, so you'll be building trust and rapport with clients, managing communications in a dynamic, high-energy environment. Your expertise in account management will be invaluable as you identify client needs and recommend solutions tailored to their unique challenges. This hybrid position allows you the flexibility to work both remotely and in the heart of Buenos Aires, surrounded by a diverse community. If you’re passionate about helping businesses thrive in the global economy and have a knack for innovative thinking, we encourage you to join the Payoneer family. Embrace this opportunity to boost your career while making a substantial impact on our clients’ success!

Frequently Asked Questions (FAQs) for Inside Sales Manager Role at Payoneer
What are the primary responsibilities of an Inside Sales Manager at Payoneer?

As an Inside Sales Manager at Payoneer, you will be responsible for educating, onboarding, and ensuring early success for newly acquired customers. This entails answering inbound inquiries from prospective clients, understanding their needs, and recommending suitable Payoneer products. You'll also manage communications in a high-volume environment and support customers throughout their onboarding journey.

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What qualifications are required to apply for the Inside Sales Manager position at Payoneer?

To qualify for the Inside Sales Manager position at Payoneer, candidates should hold 3-5 years of experience in service or solution sales, ideally within the payments, e-commerce, or IT sectors. A proven track record in meeting established goals and experience in leading negotiations with CXOs of large accounts is also essential.

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What skills are important for success as an Inside Sales Manager at Payoneer?

The ideal Inside Sales Manager at Payoneer should possess excellent communication skills for building rapport with clients. Strong analytical abilities for understanding customer needs and experience with innovation and operational excellence are also crucial. Comfort in navigating a fast-paced environment and being a self-starter are essential traits for this role.

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How does the Inside Sales Manager role at Payoneer contribute to business growth?

The Inside Sales Manager at Payoneer directly contributes to business growth by increasing adoption and market penetration of our payment solutions among small and mid-sized businesses. By building strong relationships, understanding customer needs, and ensuring a smooth onboarding process, you will empower clients to effectively utilize our offerings, ultimately driving loyalty and revenue growth.

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What kind of work environment can be expected as an Inside Sales Manager at Payoneer?

As an Inside Sales Manager at Payoneer, you can expect a dynamic, high-energy work environment that fosters collaboration and innovation. You'll be part of a global team that values diversity and inclusivity, allowing for a vibrant workplace culture where ideas are freely shared, and continuous learning is encouraged.

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Common Interview Questions for Inside Sales Manager
How do you approach educating new clients about Payoneer's services?

When educating new clients about Payoneer's services, I employ a consultative approach, first understanding their specific needs before presenting tailored solutions. By emphasizing the benefits and functionality of our products, I aim to demonstrate their value and facilitate a seamless onboarding experience.

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Can you provide an example of a successful onboarding experience you've facilitated?

Certainly! In my previous role, I successfully onboarded a small business that wanted to expand globally. By conducting a thorough needs analysis, I identified their specific challenges and provided targeted solutions. I was actively involved throughout the process, ensuring they felt supported which resulted in a lasting partnership and increased referrals.

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What techniques do you use to manage high volumes of communication effectively?

To manage high volumes of communication effectively, I prioritize tasks and utilize CRM tools to keep track of customer interactions. I create templates for common inquiries to save time and ensure responsiveness while maintaining a personal touch in my communications.

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How do you identify the additional products that clients may need?

I identify additional products for clients through active listening and careful questioning. By understanding their business operations and challenges, I can recommend solutions that align with their goals, enhancing their experience with Payoneer and ultimately driving more value.

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What strategies do you employ to exceed your sales goals?

To exceed sales goals, I set specific, measurable objectives for myself and actively track my progress. I focus on building strong relationships with clients, providing exceptional service, and always seek feedback to adjust my sales tactics for continuous improvement.

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How do you handle objections from potential clients?

When encountering objections from potential clients, I listen carefully and seek to fully understand their concerns. I respond with factual information and success stories that address their fears, ensuring they feel heard and informed while guiding them towards a positive decision.

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What role does teamwork play in your sales approach?

Teamwork is essential in my sales approach. I believe in leveraging group strengths and insights to create a comprehensive understanding of client needs. Collaboration with colleagues allows us to present cohesive solutions that ultimately enhance the client's experience with Payoneer.

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How do you stay motivated in a fast-paced sales environment?

Staying motivated in a fast-paced sales environment comes from setting personal goals and celebrating small wins. I maintain a growth mindset and continuously seek to improve my skills, which keeps me engaged and enthusiastic about helping clients succeed.

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Why do you want to work for Payoneer as an Inside Sales Manager?

I am drawn to Payoneer because of its commitment to empowering businesses globally. The opportunity to work in a dynamic environment where I can contribute to clients' success aligns perfectly with my passion for sales and supporting small and medium-sized enterprises.

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What do you understand about Payoneer's product offerings?

Payoneer offers innovative payment solutions that facilitate global transactions for businesses of all sizes. Our products include cross-border payments, working capital, and currency exchange solutions, designed to simplify international commerce and enhance cash flow management.

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Payoneer is one of the world’s largest digital payments platforms transforming the way businesses send and receive cross-border payments. If you’ve ever sold something on Amazon, rented your apartment on Airbnb, given someone a ride using Waze Car...

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Full-time, hybrid
DATE POSTED
March 19, 2025

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