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Sales Coordinator (Graduate)

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

Where will my career begin?

We’re excited to offer an exciting opportunity to join our Sales team as a Graduate!

In this role, you’ll gain hands-on experience in a dynamic and successful team, developing your customer service and sales skills. You’ll build strong relationships with clients, identify new opportunities, and support the sales process. This is a fast-paced environment where you’ll hit the ground running, make a real impact, and have opportunities for career growth and development.

We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Role responsibilities may include: 

  • Plan and prioritise sales support activities to meet business goals while effectively managing your time and productivity.
  • Identify potential sales opportunities and escalate them to Business Development Managers.
  • Apply problem-solving skills to complete tasks efficiently and contribute to team success.
  • Maintain accurate sales records, performance metrics, and customer database updates.
  • Provide administrative support for tenders, bids, and other sales-related documents.
  • Handle customer inquiries and escalate complaints when necessary.
  • Follow company and client policies, procedures, and best practices with attention to detail.
  • Foster a positive and collaborative team culture.

What We’re Looking For:

We’re seeking a motivated individual with:

  • A keen interest in technology and a desire to develop skills in IT hardware product and services
  • Strong customer/vendor relationship building and management skills
  • Proven analytical and problem-solving skills.
  • Strong communication and organizational skills.
  • A proactive mindset and ability to adapt in a fast-paced environment.
  • Ability to interact and network with a variety of stakeholders and team members within own area of expertise
  • A team player and also have the ability to work independently

 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

  • Need to hold Australian Citizenship or Permanent Residency
  • Need to clear an Australian Police Clearance
  • Availability: Full Time
  • Please note: This role is an entry-level opportunity ideal for someone who is starting their career. If you have more than 12 months experience, this may not be suitable

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Coordinator (Graduate), Datacom

Welcome to an exciting entry point into the tech world with Datacom as a Sales Coordinator (Graduate). Here, we're all about making a genuine impact in people’s lives through innovative technology solutions that help organizations across Australia and New Zealand thrive. As a Sales Coordinator, you’ll be an integral part of our vibrant sales team, stepping right into a fast-paced role where you can hone your customer service and sales abilities. You'll collaborate with a dynamic team, creating strong relationships with clients and discovering exciting new sales opportunities. Your day-to-day will involve managing your time and productivity effectively, contributing to the success of our business aims, and ensuring that our customer databases are up to date and accurate. With responsibilities that also include providing essential support for tenders and handling customer inquiries, you’ll be able to flex your problem-solving skills in a meaningful way. We take pride in fostering a collaborative team culture, and we understand the importance of flexibility in today’s work environment, balancing remote work with in-person collaboration when possible. Joining Datacom means being part of a company that values its people—offering everything from social events and chill-out spaces to continued professional development. This is your chance to grow your career in an inclusive, supportive space with a focus on technology innovation. If you’re motivated with a knack for communication and relationship building, this is the place to kickstart your journey!

Frequently Asked Questions (FAQs) for Sales Coordinator (Graduate) Role at Datacom
What are the responsibilities of a Sales Coordinator (Graduate) at Datacom?

As a Sales Coordinator (Graduate) at Datacom, your responsibilities will revolve around supporting sales activities such as managing customer inquiries, maintaining sales records, and assisting in the preparation of tenders and bids. You'll also identify sales opportunities and collaborate with Business Development Managers while fostering strong client relationships and contributing to a positive team culture.

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What qualifications do I need to become a Sales Coordinator (Graduate) at Datacom?

To apply for the Sales Coordinator (Graduate) position at Datacom, you should have a keen interest in technology paired with strong communication and organizational skills. While this is an entry-level role designed for recent graduates, possessing analytical and problem-solving abilities, as well as the ability to work both independently and as part of a team, will be highly advantageous.

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What does the career growth path look like for a Sales Coordinator (Graduate) at Datacom?

Starting your career as a Sales Coordinator (Graduate) at Datacom can lead to various opportunities for advancement. You will gain invaluable experience and skills that can pave the way to more senior sales roles or specialized positions within the company, enabling you to explore numerous career paths as you grow and develop in a supportive environment.

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What kind of team culture can I expect as a Sales Coordinator (Graduate) at Datacom?

At Datacom, you can expect a collaborative and inclusive team culture where everyone’s contributions are valued. We prioritize building strong relationships within teams, encouraging open communication, and fostering a supportive environment to help you succeed and thrive in a friendly atmosphere.

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Are there remote work opportunities for the Sales Coordinator (Graduate) role at Datacom?

Yes, Datacom offers flexible working arrangements for the Sales Coordinator (Graduate) position. While we value in-person collaboration, we also recognize the importance of work-life balance and encourage our teams to find the best blend of remote and in-office work that suits their needs.

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Common Interview Questions for Sales Coordinator (Graduate)
What makes you a good fit for the Sales Coordinator (Graduate) position at Datacom?

When answering this question, highlight your enthusiasm for technology and your strong customer service orientation. Discuss relevant skills like your ability to communicate effectively, prioritize tasks, and solve problems. Emphasize your willingness to learn and adapt in a fast-paced environment.

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Can you describe a time when you identified a sales opportunity?

Provide a specific example where you recognized a potential sales opportunity, explaining how your analytical skills helped you assess the situation. It’s important to showcase your proactive approach and how your actions contributed positively to the outcome.

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How do you manage your time effectively in a busy work environment?

Discuss your strategies for prioritizing tasks and staying organized. You could mention using tools such as calendars or task lists. Share a brief example of a time when effective time management allowed you to meet deadlines or improve productivity.

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How would you handle a difficult customer inquiry?

Showcase your communication and problem-solving skills by explaining how you would approach the situation with empathy and professionalism. Emphasize the importance of listening, understanding the customer’s needs, and finding a satisfactory solution, whether on your own or by escalating to the appropriate team.

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What interests you about Datacom and our mission?

Express your enthusiasm for Datacom's vision of using technology to make a difference. Share how the company’s values align with your own career aspirations, and mention your eagerness to contribute to its success by being part of its vibrant sales team.

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Describe a situation in which you successfully worked as part of a team.

Provide an example that illustrates strong collaboration. Outline your specific role, how you contributed, and what the team accomplished together. Emphasize the importance of open communication and teamwork in achieving collective goals.

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What do you think are key skills for a Sales Coordinator?

Mention skills such as strong communication, organization, analytical abilities, and adaptability. Explain how these skills help in building customer relationships and supporting the sales process, making a positive contribution to the business’s success.

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How would you approach building relationships with clients?

Discuss the importance of trust and understanding in client relationships. Share your strategy for actively listening to clients, delivering value, and engaging with them regularly to strengthen connections.

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Can you describe how you handle pressure, especially in a fast-paced environment?

Talk about your techniques for maintaining focus and composure under pressure, such as prioritizing tasks or practicing mindfulness. Use an example to illustrate how you thrived in a stressful situation and achieved a successful outcome.

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What are your career goals as a Sales Coordinator?

Outline your ambition to grow within the company, developing skills relevant to sales and technology. Emphasize your interest in taking on more responsibilities over time and contributing meaningfully to Datacom’s success as you advance.

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DATE POSTED
April 16, 2025

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