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Digital Project Manager

Company Description

Daxko powers wellness to improve lives. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

    Job Description

    At Daxko, we’re looking for a Digital Project Manager to lead the successful execution of client projects during the onboarding and launch phases. You’ll be responsible for ensuring a seamless transition from project kickoff to implementation, overseeing a variety of digital projects, including website design, development, landing pages, plugins, and digital marketing campaigns.

    In this role, you’ll work closely with designers, developers, SEO specialists, and marketing teams to ensure projects stay on track, meet expectations, and deliver real value. If you’re highly organized, detail-oriented, and thrive in a fast-paced, client-facing environment, this is your chance to make an impact.

    What You’ll Do

    • Lead Seamless Onboarding – Guide new clients through the onboarding process, setting the stage for a successful project start.
    • Define & Manage Project Scope – Work with internal teams and clients to establish clear deliverables, expectations, and timelines.
    • Own Project Timelines – Set up and manage schedules in Asana, ensuring milestones are met and deliverables stay on track.
    • Oversee Digital Execution – Manage the production of websites, landing pages, plugin integrations, and marketing campaigns.
    • Ensure Clear Communication – Keep clients informed, engaged, and aligned throughout the project lifecycle.
    • Collaborate Cross-Functionally – Work closely with designers, developers, SEO specialists, and marketing strategists to ensure alignment.
    • Identify & Resolve Roadblocks – Proactively troubleshoot issues and escalate when necessary to keep projects moving forward.
    • Ensure Quality & Accuracy – Conduct final quality checks and pre-launch testing to ensure flawless execution.
    • Train & Support Clients – Provide training and documentation to help clients manage their digital assets post-launch.
    • Optimize Workflows – Continuously improve onboarding and project management processes, tracking key metrics for efficiency.

    Qualifications

    What You Bring

    • Strong Organizational Skills – Ability to manage multiple projects simultaneously with efficiency and attention to detail.
    • Digital Project Expertise – Understanding of website development workflows, plugin integrations, and digital marketing execution.
    • Problem-Solving Mindset – Ability to troubleshoot roadblocks and align cross-functional teams to maintain progress.
    • Client-Focused Approach – Experience working with cross-functional teams and managing client expectations.
    • Clear & Professional Communication – Strong email communication proficiency with excellent writing skills.

    Must-Have Qualifications:

    • 2-4 years of experience in project management, digital marketing, or website development.
    • Strong background in Customer Service and Account Management within a digital environment.
    • Proficiency in project management tools like Asana, Trello, or Monday.com.

    Nice-to-Have's:

    • Experience managing client-facing projects in an agency or digital services environment.
    • Familiarity with CMS platforms (WordPress, GoHighLevel), marketing automation tools, and analytics platforms.

    Additional Information

    The salary range for this role is $45,600 - $74,400 per year. Where you fall within the pay range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.

    #LI-Remote

    Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

    We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

    🏝  Flexible paid time off 
    ⚕️ Affordable health, dental, and vision insurance options
    💪  Monthly fitness reimbursement
    🤑  401(k) matching
    🍼  New-Parent Paid Leave
    👖  Casual work environments
    🏡  Remote work

    All your information will be kept confidential according to EEO guidelines.

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    Average salary estimate

    $60000 / YEARLY (est.)
    min
    max
    $45600K
    $74400K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Digital Project Manager, Daxko

    At Daxko, we're on a mission to power wellness and improve lives, and we're looking for a Digital Project Manager to help us achieve this goal! Located at 600 University Park Pl, Birmingham, AL, the Digital Project Manager plays a key role in executing client projects seamlessly during the onboarding and launch phases. In this fun and dynamic position, you will be responsible for a variety of digital projects ranging from website design and development to digital marketing campaigns. You'll collaborate with talented teams of designers, developers, SEO specialists, and marketing experts, ensuring that everything stays on track and aligns with client expectations. Your daily activities will include leading the onboarding process for new clients, managing project timelines in Asana, communicating clearly with stakeholders, and troubleshooting any roadblocks that may arise. At Daxko, we're all about quality, so you'll also oversee final quality checks and provide valuable training to clients on managing their digital assets post-launch. If you're organized, detail-oriented, and thrive in a fast-paced environment, Daxko is the place for you to make a real difference in the world of health and wellness! Join us and enjoy flexible paid time off, affordable health benefits, and even a fitness reimbursement. We value diversity and are committed to creating an inclusive environment for our team members, where everyone's unique skills and experiences contribute to our success. Let’s improve lives together!

    Frequently Asked Questions (FAQs) for Digital Project Manager Role at Daxko
    What are the main responsibilities of a Digital Project Manager at Daxko?

    The Digital Project Manager at Daxko is responsible for leading the onboarding of new clients, defining project scopes with clear deliverables, managing timelines, overseeing the execution of digital projects including websites and marketing campaigns, and ensuring quality and accuracy throughout the project lifecycle.

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    What qualifications are required for the Digital Project Manager position at Daxko?

    Daxko requires candidates for the Digital Project Manager role to have 2-4 years of experience in project management, digital marketing, or website development, coupled with skills in customer service and account management within a digital context.

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    How does Daxko support its Digital Project Managers in their roles?

    Daxko provides its Digital Project Managers with resources like project management tools, opportunities for ongoing support and training, and a collaborative work environment, ensuring that they can successfully manage multiple digital projects and meet client expectations.

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    What tools do Digital Project Managers at Daxko use?

    Digital Project Managers at Daxko are proficient in project management tools like Asana, Trello, or Monday.com, and should also have familiarity with CMS platforms such as WordPress and marketing automation tools, enabling them to effectively manage and execute project tasks.

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    What benefits does Daxko offer to Digital Project Managers?

    Daxko offers a comprehensive benefits package for Digital Project Managers, including flexible paid time off, affordable health, dental, and vision insurance, fitness reimbursements, and 401(k) matching, ensuring team members have support both personally and professionally.

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    Common Interview Questions for Digital Project Manager
    How do you prioritize tasks as a Digital Project Manager?

    To prioritize tasks effectively, I assess project milestones and deliverables in collaboration with cross-functional teams, categorizing tasks based on urgency and importance, and utilizing project management tools to track progress.

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    Can you describe a project where you faced significant challenges?

    In a previous project, we encountered unexpected technical difficulties during a website launch. I coordinated with the development team to identify the issues promptly and facilitated communication with the client to keep them informed, ultimately leading to a successful resolution.

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    What strategies do you use for effective client communication?

    I adopt a proactive communication strategy that includes regular updates, scheduled check-ins, and transparent discussions about project scope and potential challenges to ensure clients are engaged and aligned throughout the project lifecycle.

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    How do you ensure the quality of deliverables?

    I implement a final quality assessment process that integrates feedback from different teams and conducts comprehensive pre-launch testing to verify that all aspects meet the required standards before delivery to the client.

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    What is your experience with digital marketing?

    I have extensive experience in digital marketing, including executing campaigns, analyzing metrics, and optimizing performance. This background equips me to understand the importance of marketing integration in project management.

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    How do you handle project scope changes?

    When faced with scope change requests, I facilitate discussions with stakeholders to understand their needs, re-evaluate project timelines and resources, and ensure alignment while maintaining open communication to manage expectations effectively.

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    What role does teamwork play in your management style?

    Teamwork is crucial in my management style; I believe in fostering collaboration and leveraging the diverse strengths of team members to create innovative solutions and achieve project goals.

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    Describe your experience with project management software.

    I'm well-versed in using project management software like Asana and Trello to create detailed project plans, assign task responsibilities, track progress, and ensure that deliverables are completed on time.

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    How do you approach onboarding new clients?

    During onboarding, I walk new clients through each phase of the process, set clear expectations, and provide them with detailed documentation and training, ensuring they feel confident and informed from the start.

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    Can you explain how you handle remote work?

    I excel in remote work by leveraging digital communication tools for collaboration and maintaining flexibility to adapt to different working styles, ensuring I remain connected with my team and clients regardless of location.

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    We power health and wellness throughout the world.

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    DATE POSTED
    March 28, 2025

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