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Technical Recruiter

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking to hire a Technical Recruiter who will be responsible for scaling our EPD and Deployment Strategist functions. In this role you will partner closely with founders and own the candidate funnel from end-to-end in building a world class team

You may be a good fit if you:

  • Have 3+ years of experience hiring Software Engineers or Product Managers

  • Have operated in a FLC role where responsibilities have ranged from building top of funnel, screening and closing candidates

  • Understand how to partner with Eng Leaders and Founders alike, influencing both searches and interview processes to arrive at the best hiring outcomes for the company

Even better if you:

  • Have deep knowledge on the EPD market and an expansive network within it

  • Understand how to use data to proactively unblock hiring efforts

  • Have experience building teams in an AI or SaaS company

Benefits:

  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

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What You Should Know About Technical Recruiter, Decagon

Decagon is on the lookout for a talented Technical Recruiter to join our vibrant team in San Francisco! We're at the forefront of creating groundbreaking conversational AI agents that are transforming how enterprises, including big names like Duolingo and Notion, interact with their customers. As a Technical Recruiter with us, you'll play a pivotal role in expanding our Engineering, Product Development, and Deployment Strategist teams. You'll collaborate intimately with our founders and leadership, managing the candidate funnel from start to finish to build an outstanding team. If you have over three years of experience in hiring for roles such as Software Engineers or Product Managers, you'll feel right at home here. Your past experiences in shaping effective hiring practices, alongside a knack for engaging with both engineering leaders and founders, will shine through as you work to ensure the best possible hiring outcomes. We particularly want to hear from you if you possess a deep understanding of the EPD market and have a strong network to leverage. Knowledge of data utilization to streamline hiring efforts is a plus, especially if you've previously built teams within the AI or SaaS sectors. At Decagon, we value our employees with great benefits, including comprehensive medical, dental, and vision coverage, a flexible 'take what you need' vacation policy, and delicious daily meals to keep your energy high. Come join us in this exciting journey to change the face of customer service with AI!

Frequently Asked Questions (FAQs) for Technical Recruiter Role at Decagon
What does a Technical Recruiter do at Decagon?

A Technical Recruiter at Decagon is primarily responsible for scaling the Engineering, Product Development, and Deployment Strategist teams. This includes managing the entire recruitment process, collaborating with founders and engineering leaders, and promoting best hiring practices to attract top talent in the AI and SaaS sectors.

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What qualifications are required for the Technical Recruiter position at Decagon?

To qualify for the Technical Recruiter role at Decagon, candidates should have over three years of experience hiring Software Engineers or Product Managers and demonstrate familiarity with managing candidate funnels. A distinct advantage is given to those with knowledge of the EPD market and an extensive network within it.

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What benefits does Decagon offer to its employees, including Technical Recruiters?

Decagon offers a comprehensive benefits package for its employees, including full medical, dental, and vision coverage, a flexible vacation policy that allows you to take what you need, and daily lunches, dinners, and snacks in the office to fuel your productivity and well-being.

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How does Decagon support its Technical Recruiters in their roles?

At Decagon, Technical Recruiters are fully supported with collaborative partnerships with founding members and engineering leaders. This partnership ensures that they can effectively influence searches and interview processes, leading to the best hiring outcomes in a thriving AI environment.

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What type of company culture does Decagon foster for its Technical Recruiters?

Decagon fosters a dynamic and supportive culture where Technical Recruiters are encouraged to innovate and build relationships. The company values teamwork, open communication, and a commitment to enhancing customer experiences through exceptional hiring practices.

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What is the career growth potential for a Technical Recruiter at Decagon?

Working as a Technical Recruiter at Decagon opens doors to significant career growth opportunities. Recruiters can advance towards senior recruiting roles, talent acquisition strategy positions, or even transition into human resources management as they gain more experience and expertise in hiring for tech roles.

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What kind of experience do I need to be successful as a Technical Recruiter at Decagon?

Success as a Technical Recruiter at Decagon relies on a mix of experience in tech recruitment, an understanding of the AI and SaaS landscapes, and the ability to build successful partnerships with engineering leaders and founders. Experience in data-driven recruitment strategies is also beneficial.

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Common Interview Questions for Technical Recruiter
Can you describe your experience with hiring Software Engineers?

When answering this question, highlight specific experiences where you successfully attracted and hired high-quality Software Engineers. Discuss sourcing techniques, assessments used, and how you contributed to creating a positive candidate experience.

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What strategies do you utilize for building candidate pipelines?

Discuss various strategies such as leveraging your network, participating in tech meetups, utilizing social media, and engaging with online coding platforms to build a robust pipeline of candidates. Include examples of how these strategies have resulted in successful hires.

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How do you assess a candidate's fit for a technical role?

Explain the techniques you employ, such as behavioral interviews, technical assessments, and culture-fit discussions. Emphasize the importance of aligning candidates' skills, values, and work styles with the needs and culture of Decagon.

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What challenges have you faced in tech recruiting, and how did you overcome them?

Share specific challenges such as skills shortages or competition for talent. Discuss the strategies you developed, such as refining your pitch to candidates or bolstering employer branding efforts to attract top talent.

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How do you keep up with trends in the tech recruitment space?

Mention resources like industry webinars, recruitment blogs, conferences, and professional networking groups. Show your commitment to continuous learning and adapting your recruitment strategies based on the latest trends and insights.

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What metrics do you track to evaluate the effectiveness of your recruiting process?

Discuss key metrics such as time-to-fill, candidate quality, and retention rates. Explain how you use these metrics to refine your recruiting strategies and ensure alignment with Decagon's goals.

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How would you handle a situation where the hiring manager has differing expectations for a candidate?

Emphasize the importance of open communication. Suggest that you would organize a meeting between the hiring manager and yourself to clarify expectations and ensure both parties agree on the candidate criteria throughout the process.

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Describe your experience with data-driven recruiting.

Talk about any tools or software you use to analyze recruitment data. Provide examples of how data has informed your decisions related to candidate sourcing, screening, and improving the overall hiring process.

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Why do you want to work as a Technical Recruiter at Decagon?

Use this question to express your enthusiasm for Decagon's mission and how your values align with its objectives. Discuss the unique opportunity to work in AI and the passion you have for connecting top talent with innovative companies.

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What are the key qualities you look for in a candidate?

Discuss qualities such as technical skills, cultural fit, communication skills, and adaptability. Provide examples of how these attributes contribute to successful hires at Decagon.

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Full-time, on-site
DATE POSTED
November 29, 2024

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