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Lead Product Operations Manager - job 1 of 3

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

What you will enjoy working on:

  • Owning Cross-Functional Projects with Team Leadership: You will lead large, impactful cross-functional projects, collaborating with diverse teams and stakeholders to deliver measurable outcomes. Your leadership will inspire your team to take ownership, fostering a collaborative and results-driven environment.

  • Leading and Managing High-Performing Teams: You will manage and develop a high-performing team, empowering them to excel and grow. Your ability to mentor, provide constructive feedback, and create a positive, accountable team culture will be central to achieving shared goals.

  • Driving Data-Informed Decisions and Prioritization: You will guide your team in gathering, analyzing, and prioritizing product-related challenges. By leveraging data, you will help your team focus on what matters most and align efforts with company objectives.

  • Hands-On Problem Solving and Team Execution: You’ll not only strategize but also lead by example, diving into challenges alongside your team. Your "roll up your sleeves" approach will set the standard for tackling problems and building solutions collaboratively.

  • Root Cause Analysis and Solution Design: You will coach your team to identify root causes of complex issues and architect solutions that are innovative, scalable, and practical.

  • Building and Streamlining Operational Processes: You will oversee the design and implementation of operational systems and workflows that enhance efficiency and scalability, while ensuring your team has the structure and support needed to succeed.

Requirements:

  • 7+ years of experience in product operational roles, with 2+ years managing and scaling high-performing teams.

  • A proven track record of inspiring, mentoring, and driving accountability within a team.

  • Ownership Mindset and Collaborative Leadership: Ability to own projects end-to-end while empowering your team to take initiative and drive results collaboratively.

  • Exceptional Project Management Skills: Strong experience in managing cross-functional projects with clear structure, organization, and stakeholder alignment.

  • Data-Driven Decision-Making and Strategic Insight: Proficiency in data analysis tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and the ability to guide your team in turning insights into impactful decisions.

  • Empathy and User-Centric Thinking: Deep empathy for users and the ability to instill a user-first mindset across your team.

  • Operational and Process Optimization Expertise: Experience designing and implementing systems and processes that enable teams to scale and operate efficiently.

  • Technical Knowledge and Problem-Solving Skills: General familiarity with software development processes, with experience in building payroll systems as a significant advantage.

  • Strong Communication and Presentation Skills: Superior ability to communicate complex ideas clearly, whether mentoring your team or presenting to stakeholders.

  • Fast-Paced Tech Environment Experience: Demonstrated ability to lead and thrive in a dynamic, product-driven tech environment.

This role is ideal for a leader who thrives on building and managing exceptional teams, taking ownership of complex challenges, and driving impactful results through collaboration, data-driven decision-making, and hands-on leadership.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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CEO of Deel
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Alex Bouaziz
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What You Should Know About Lead Product Operations Manager , Deel

At Deel, we believe that our people are our greatest asset, and as the Lead Product Operations Manager, you'll play an essential role in our mission to help businesses hire anyone, anywhere, easily. Imagine being at the helm of empowering a high-performing team in EMEA, driving cross-functional projects that have a real impact on our platform's success. In this position, you'll inspire your team to excel through collaboration, ownership, and innovation. A big part of your day will involve making data-informed decisions that help prioritize challenges and align with our broader company goals. But it doesn’t stop there; you’ll also dive deeply into hands-on problem-solving, working side by side with your team to create solutions that are both effective and scalable. We're looking for someone who is not just a project manager but a leader who loves to mentor and build strong, accountable teams. With at least seven years of experience in product operations, ideally with a focus on creating user-centric processes, you'll have the chance to optimize workflows that support our diverse, global workforce. And let's not forget the perks! We provide tailored equipment, stock grant opportunities, and the flexibility to work remotely, all designed to make your work-life balance as smooth as possible. Join us in building a world where hiring borders don’t exist and every business can access the talent it needs, regardless of location!

Frequently Asked Questions (FAQs) for Lead Product Operations Manager Role at Deel
What are the main responsibilities of the Lead Product Operations Manager at Deel?

As the Lead Product Operations Manager at Deel, you will lead impactful cross-functional projects while managing and developing a high-performing team. Your responsibilities will include driving data-informed decisions, hands-on problem-solving, and overseeing the design of operational processes to enhance efficiency. You will collaborate across teams to ensure alignment with company objectives and provide mentorship to your team members.

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What qualifications do I need to become the Lead Product Operations Manager at Deel?

To apply for the Lead Product Operations Manager position at Deel, you'll typically need over 7 years of experience in product operations, with at least 2 years in a leadership role. A proven track record in project management, data analysis, and team mentorship are essential. Familiarity with software development processes and a user-centric approach are great assets for this role.

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How can I contribute to team culture as the Lead Product Operations Manager at Deel?

In the Lead Product Operations Manager role at Deel, you can greatly influence team culture by fostering a collaborative environment and encouraging accountability. Your ability to empower team members, provide constructive feedback, and inspire them to take ownership of projects will create a positive team culture that thrives on results and innovation.

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What skills are essential for success as the Lead Product Operations Manager at Deel?

Successful Lead Product Operations Managers at Deel should have strong communication and presentation skills, exceptional project management abilities, and a data-driven mindset. An empathetic, user-centric approach, matrix management experience, and a knack for problem-solving are also crucial for driving impactful results across your team and projects.

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What does career growth look like for the Lead Product Operations Manager at Deel?

At Deel, the career growth for a Lead Product Operations Manager can be quite promising. As you lead your team and excel in managing cross-functional projects, there are opportunities to expand your role into higher strategic leadership positions. You'll also gain exposure to various functions within the company, equipping you with skills and experiences beneficial for long-term career advancement.

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Common Interview Questions for Lead Product Operations Manager
How do you prioritize tasks in a project as a Lead Product Operations Manager?

When discussing how to prioritize tasks, articulate your approach based on assessing urgency versus impact. Explain how you consider deadlines, stakeholder input, and data analysis to inform your decisions. Share examples where you successfully managed competing priorities.

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Can you give an example of a successful cross-functional project you led?

In your response, detail a specific project, highlighting your role, challenges faced, how you collaborated with different teams, and the successful outcomes achieved as a result. Emphasize the strategies you used to inspire and engage your team throughout the process.

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What data analysis tools are you familiar with, and how have you used them in your past roles?

It's important to mention the specific tools you've used (like SQL, Looker, or Excel) and provide real-life examples of how you applied these tools to analyze data and inform strategic decisions. Highlight any insights or impacts that resulted from your analysis.

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How do you handle conflict within a team as a leader?

Discuss your approach to conflict resolution by focusing on open communication and fostering an inclusive environment. Share an example of a past conflict and how you facilitated a resolution, emphasizing the importance of active listening and finding common ground.

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What strategies do you use to develop your team members?

Outline your methodologies for mentoring and developing others, such as regular feedback sessions, setting individual growth goals, and providing opportunities for new experiences. Highlight the positive results from team members who advanced under your guidance.

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Describe a time you had to solve a complex problem quickly.

When asked about problem-solving, share a specific scenario where you successfully identified a root cause and implemented a solution under time constraints. Emphasize your analytical skills and quick decision-making abilities.

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How do you ensure alignment among diverse stakeholders on a project?

Explain the importance of stakeholder communication and engagement. Discuss tools and techniques you use, like regular updates and collaborative planning sessions, that help keep everyone on the same page and invested in project success.

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How do you maintain a user-centric approach in product operations?

Highlight your strategies for keeping users at the forefront of your decision-making process. Mention feedback mechanisms, user research, or analysis that you've implemented to ensure the products developed genuinely meet user needs and expectations.

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What experiences do you have with process optimization?

In answering this question, discuss instances where you identified inefficiencies in processes and implemented changes that led to measurable improvements. Be specific about the metrics you used to track results and the long-term impact of these optimizations.

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What motivates you as a Lead Product Operations Manager?

Share personal insights about what drives your passion for this role, such as seeing your team's growth, the satisfaction of solving complex problems, or the impact of effective operations on product success. Relating motivation to achieving broader company goals can also help reinforce your commitment.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

1780 jobs
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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
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Full-time, remote
DATE POSTED
February 20, 2025

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