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Professional Services Consultant

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

This position serves as one of the primary implementation resources engaging with the client’s global implementation team. This is a global position and is supported by a team Implementation Consultants (IC), Professional Services Interface Consultants (PSIC) and a Project Manager who will work directly with the client’s subject matter experts in various countries. The Professional Services consultant (PSC) will be responsible for the implementation lifecycle from planning through to go live.

Key Responsibilities:

  • Adhere to SafeguardPay processes and standards

  • Collaborate with Project Manager during project planning phase to establish a project schedule, set expectations regarding the scope of the project and roles and responsibilities

  • Lead global requirements gathering workshops to determine business needs. Liaise with other SafeguardPay Teams to develop overarching solution design and ensure consistency across countries where applicable

  • Consult with client on best practices, standardization and transformation, if applicable, across countries.

  • Guide and provide Subject Matter Expert oversight for integration activities and support Implementation Consultants assigned to the project to ensure consistency across countries where applicable

  • Ensure business requirements are accurately documented and translated into configuration documents

  • Configure sPECIfic to accurately transform the Client’s Workday PECI files as per Integration Reference Guides, complete testing as per SafeguardPay processes before handover to Implementation Consultants

  • Work with clients to create HCM design, integration requirement documents and internal specifications for non-Workday clients.

  • Follow the Global Test Plan and support Implementation Consultants with testing activity if necessary.

  • Work collaboratively with the client and internal resources to meet project scope and timelines

  • Contribute to improving processes and tools

Skills required:

  • Must be able to demonstrate relevant work experience

  • Experience within a client facing consulting or analyst role, with some experience on implementations

  • Ability to understand technical requirements, create solutions and business processes

  • Flexible mind set, able to apply SafeguardPay technical solutions to situations that are new or different.

  • Ability to adapt quickly and efficiently when processes change quickly due to business growth

  • Experience in the Payroll field

  • Functional knowledge of system integrations and how data behaves

  • Experience working with multi-country, multi-work stream HR/Payroll projects

  • Strong problem solving, analytical skills and attention to detail

  • Excellent written and verbal English communication skills

  • Ability to understand business needs and translate to requirements and specifications

  • Possess excellent organization skills and the ability to manage multiple priorities

  • Be results focused, ability to work tenaciously to overcome obstacles

  • Ability to make good decisions based on analysis, experience and judgment

  • Working knowledge of MS Word, PowerPoint, Excel

  • Working knowledge of project management tools

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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CEO of Deel
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Alex Bouaziz
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What You Should Know About Professional Services Consultant, Deel

Deel is seeking an enthusiastic and qualified Professional Services Consultant to join our dynamic team in Mexico City. As a global leader in payroll and HR solutions, Deel embodies a unique opportunity for you to make a significant impact on how businesses connect with top talent worldwide. In this role, you will engage with our clients' implementation teams, guiding them through the life cycle of implementation from start to finish. Your mission will be to lead requirements gathering workshops, ensure business needs are well-documented, and facilitate the integration process seamlessly across different countries. Collaborating closely with a variety of professionals, including Project Managers and Implementation Consultants, you’ll enjoy a collaborative environment that values innovation and problem-solving. At Deel, every day presents a chance to learn and grow, and you will be at the forefront of transforming the future of work by enabling businesses to scale smartly and compliantly. You will have the flexibility to adapt to new challenges in a fast-paced setting while ensuring that the solutions you provide align with best practices and client expectations. If you're passionate about leveraging your consulting experience to revolutionize the payroll landscape and are excited about helping clients thrive in a diverse and inclusive economy, we'd love to hear from you. Join us in our mission to unlock global opportunities and experience the thrill of driving transformational changes in the workplace.

Frequently Asked Questions (FAQs) for Professional Services Consultant Role at Deel
What are the main responsibilities of a Professional Services Consultant at Deel?

As a Professional Services Consultant at Deel, your main responsibilities include managing the implementation lifecycle from planning through to the go-live stage. You will lead global requirements gathering workshops, liaise with various teams to develop comprehensive solutions, and ensure business needs are effectively documented and translated into actionable configuration documents. Your role will also require you to provide oversight on integration activities and support Implementation Consultants throughout the process.

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What qualifications are required for a Professional Services Consultant position at Deel?

To qualify for the Professional Services Consultant role at Deel, candidates should have relevant work experience in a client-facing consulting or analyst role, particularly involving implementations. A strong understanding of technical requirements, knowledge of multi-country HR/Payroll projects, and experience in the payroll domain are essential. Superior communication skills in English and the ability to manage multiple priorities effectively are also crucial.

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How does Deel support the development of its Professional Services Consultants?

Deel is committed to the continuous growth and development of its Professional Services Consultants. By offering a collaborative work environment, employees gain exposure to complex challenges that enhance their expertise and career progression. Furthermore, Deel encourages participation in workshops and professional training sessions that aim to foster innovation and leadership skills necessary for success in this transformative field.

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What is the work culture like for Professional Services Consultants at Deel?

The work culture at Deel is vibrant and inclusive, reflecting the diverse backgrounds of its global team. Professional Services Consultants enjoy a collaborative atmosphere where innovative thinking is encouraged. With a strong emphasis on continuous learning, you’ll find yourself working alongside passionate individuals who are dedicated to breaking down barriers and reshaping the future of work. Flexibility and remote work options provide an excellent work-life balance that many professionals appreciate.

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What growth opportunities exist for Professional Services Consultants at Deel?

Professional Services Consultants at Deel have ample opportunities for career growth, owing to the company's rapid expansion and innovative approach. Employees are encouraged to take on challenging projects, and with a valuation exceeding $12 billion, Deel presents a unique platform for individuals to build their professional expertise and leadership skills that are highly sought after in the global market.

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Common Interview Questions for Professional Services Consultant
Can you describe your experience with implementation projects in a consulting role?

When answering this question, focus on specific implementation projects you’ve worked on, highlighting your role and contributions. Mention any challenges faced and how you addressed them, as well as the outcomes achieved. Tailor your response to demonstrate your ability to gather requirements effectively and deliver client satisfaction.

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How do you approach gathering global requirements for a project?

To effectively answer this question, outline your method for organizing requirements gathering sessions. Discuss how you involve stakeholders, facilitate discussions, and ensure all voices are heard. Emphasize your attention to detail and your ability to document business needs clearly, assuring that they align with the project's goals.

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What strategies do you use to manage multiple priorities in a fast-paced environment?

In answering this question, describe your time management and organizational skills. Share specific tools or techniques you utilize, such as prioritization frameworks, task lists, or project management software, to balance competing demands. Convey your proactive approach to recalibrating priorities as needed.

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How do you ensure effective communication with clients throughout the implementation process?

Discuss the importance of clarity and transparency in client communications. Highlight your methods for maintaining regular updates and fostering collaborative engagement during the implementation process. Stress your ability to tailor communication styles to suit client preferences and ensure mutual understanding.

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What best practices do you recommend for successful integration activities?

When addressing this question, share specific best practices you’ve identified in previous roles, emphasizing thorough planning and documentation. Discuss the importance of testing and validation, as well as the necessity of involving all relevant teams in the integration process to avoid miscommunication and ensure smooth transitions.

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Can you provide an example of a complex problem you solved during a project?

Prepare for this question by reflecting on a genuine experience where you encountered a complex issue during a project. Discuss the root cause of the problem, the steps you took to address it, and the results achieved. Highlight your problem-solving capabilities, analytical skills, and the outcomes that enhanced client satisfaction.

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What knowledge do you have about system integrations and How data behaves?

To effectively respond, demonstrate your understanding of data flows within systems and integration points. Discuss your experience working with various platforms and how you adapt your approach based on the specific needs of the client. This showcases your technical proficiency and ability to bridge gaps between systems.

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How would you advise a client in standardizing processes across multiple countries?

In responding to this question, focus on the need for customization while respecting country-specific regulations. Share steps you would take to analyze existing processes, engage stakeholders, and align on standardized solutions. Your answer should reflect sensitivity to cultural differences and the importance of accommodating local practices.

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How do you handle client feedback and adjust project direction accordingly?

Highlight your receptiveness to client feedback by discussing the importance of regular check-ins and feedback cycles. Explain how you utilize feedback to inform project adjustments and ensure that client expectations are met. Illustrate your adaptability and commitment to client satisfaction.

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What role do project management tools play in your work as a Professional Services Consultant?

Discuss your experience with various project management tools and how they assist in organizing tasks, maintaining timelines, and facilitating communication. Emphasize your ability to utilize these tools effectively to enhance project management processes and ensure successful implementation outcomes.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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Badge Diversity ChampionBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
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Full-time, remote
DATE POSTED
April 19, 2025

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