New Business Intake Analyst (Global team)

Dentons is the world's largest law firm, renowned for its commitment to delivering innovative legal solutions to clients around the globe. With offices in over 160 countries and a team of legal professionals dedicated to excellence, Dentons offers a dynamic and inclusive work environment. 

Our team of business services staff play a significant role in the success of Dentons, and we recruit staff into a wide variety of areas. Here, we look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not essential. We want to give everyone the opportunity to develop his or her potential fully and, therefore, provide support, training and encouragement to members of staff at all levels.

Purpose of role

The Global New Business Intake (NBI) Analyst assists the Manager with client and matter onboarding, managing matter setups, ensuring compliance with regulations, rules, and policies are followed, conducting compliance audits and reporting non-compliance.

This is a 12-month entry level position ideal for a proactive individual who thrives in a fast-paced, international environment and is comfortable with data management. Familiarity with IntApp Open (business intake and onboarding software) is highly preferred.

Responsibilities

·         Administer the activities of onboarding new clients which includes:
- the preparation of an New Client Onboarding Package
- dissemination of the new client information to other Business Services groups
- verification that required documentation is received and stored in accordance with departmental procedures.

·         Maintain and streamline the department's records.

·         Assist Department Management with administering and coordinating the activities of the Information Governance Working Groups supporting the Intapp Open application.

·         Coordinate the creation of client/matter numbers, oversee the process of updating matters e.g., credit allocation changes, closing of matters etc.

·         Assists with the firm's internal audit processes.

·         Reviews and updates Dentons' internal compliance policies and procedures.

·         Assists the Global NBI Manager with projects and ad hoc assignments as required.

·         Other duties as may be assigned to fully meet the requirements of the position.

The above list is not exhaustive as the team and the firm continue to evolve and develop with the changing domestic and international legal landscapes and as we identify new ways of improving our service to the firm.

Technical Skills Required

·    Initial legal or compliance experience working in a law firm, or a professional services environment would be an asset. Other experience which demonstrates the necessary critical thinking and risk assessment will be considered.

·    Familiarity with IntApp Open software is highly preferred.

·    Able to keep all general administration up-to-date and under control.

·    Can analyze issues and draw/express conclusions succinctly.

·    Able to use internal precedents and draft emails in plain English.

·    Highly effective research skills using all relevant information sources, including IT resources and ability to use them to their full potential to produce clear, accurate findings.

·    An understanding of relevant compliance rules and regulations, including (but not limited to) client care, conflicts of interest, confidentiality, anti-bribery and corruption, money laundering, sanctions.

·    PC literate with a good working knowledge of MS Office, e.g. Word, Excel, PowerPoint and Outlook.

Personal skills / attributes

·    Open minded, flexible and creative thinker who is happy to get involved in whatever task is facing the team.

·    Excellent written and verbal communication skills.

·    Can confidently and clearly explain problems and issues to partners and clients and proactively contribute to their resolution.

·    Strong problem solving and analytical skills; can clearly explain and present problems and issues to others.

·    Able to demonstrate excellent customer facing skills.

·    Able to make incisive decisions and remain calm under pressure.

·    Able to effectively manage and prioritize tasks where appropriate.

·    Able to analyze and recognize the need for improvement to systems and suggest options for improvement to the Global NBI Manager.

·    Take an efficient and organized approach to dealing with administration.

·    Able to be an ambassador for Dentons, being professional in outlook and attitude.

·    Able to work both within a local team in a Dentons office and remotely as part of a larger team.

Language Capabilities

We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities.

Equal opportunities

Dentons is committed to providing equal opportunities for all. If, as a result of a disability, you believe that there are aspects of the recruitment process or job that you would find more difficult than a non-disabled person, please tell us as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself.