Sr. Technical Program Manager, Contract | Technology Team

As a Sr. Technical Program Manager at DEPT®, your main responsibilities will include creating project plans based on business requirements, collaborating with engineering and data science teams to understand technical requirements, and translating these into execution plans. Additionally, you'll manage day-to-day project operations, ensuring that multiple stakeholders are aligned and projects progress smoothly.

To qualify for the Sr. Technical Program Manager role at DEPT®, candidates should have at least 3 years of experience in project management. A strong background in SDLC methodologies is crucial, along with technical experience in managing complex projects and working with data analytics tools. Proficient communication skills and the ability to distill issues for various audiences are also vital.

The Sr. Technical Program Manager at DEPT® will work on innovative projects primarily in the email space, focusing on enhancing client ads acquisition. This role will also involve supporting the data science and analytics teams, managing technically complex projects that touch various functions such as Product, UX, and Marketing.

The anticipated salary range for the Sr. Technical Program Manager position at DEPT® is between $121,200 and $175,700 per year. Salary may vary based on relevant experience and expertise, reflecting the impact you’ll have on the organization over a standard 40-hour workweek.

DEPT® offers a comprehensive benefits package for the Sr. Technical Program Manager role, including healthcare, dental, and vision coverage, a 401(k) plan with matching, generous PTO, paid holidays, and parental leave. The company fosters a collaborative environment that encourages personal and professional growth.

In answering this question, highlight specific projects you've managed, emphasizing your use of SDLC methodologies. Detail how you coordinated with cross-functional teams and overcame any challenges. Mention the tools and strategies that helped ensure project success.

Discuss your approach to prioritization, including how you assess urgency and impact. Providing examples of tools like Gantt charts or Agile methodologies can show your systematic approach and ability to keep stakeholders informed and aligned.

When responding, mention key components of a project plan including timeline estimation, resource allocation, and risk assessment. Provide examples of project management tools you've used and how they helped streamline the planning process.

Illustrate your adaptability by providing a specific scenario where you had to reassess project goals or timelines. Emphasize your communication with stakeholders and how you kept the project on track despite changes.

Talk about how you utilize data analytics to enhance decision-making during projects. Mention any specific tools you're familiar with (like SQL) and how you've previously tracked project metrics or performance.

Share your strategy for effective communication, emphasizing the importance of tailored messaging for different audiences. Discuss techniques for maintaining transparency and ensuring regular updates are provided.

When answering, focus on the project's objectives, your specific role, and the outcome. Quantifiable achievements, such as meeting deadlines or under budget completion, will strengthen your response.

Identify a challenge such as stakeholder alignment or managing technical complexities, and explain how you navigate those difficulties. This shows self-awareness and that you have strategies to counter potential obstacles.

Discuss your conflict resolution strategies, including open communication and mediation techniques. Providing an example of a past conflict and how you resolved it shows your practical experience.

Express your enthusiasm for DEPT®’s innovative culture and your alignment with their mission. Highlight how your technical expertise and passion for project management align with their values and the exciting projects they undertake.