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Country Manager - Indonesia (Remote)

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 


By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.


What’s the opportunity? 


Lead dLocal’s strategy and partnerships in Indonesia in order to enable local payments processing for international merchants.


What will I be doing?
  • Contacting potential partners -acquirers and banks-, building relationships with them.
  • Negotiate and execute commercial partnerships and agreements.
  • Work with internal teams on operations/ product/ technology road map and integration of partnerships.
  • Analyzing performance results and optimize accordingly.
  • Improve operational capabilities for the different payment methods.
  • Stay on top of local regulatory/licensing requirements and how it impacts our business.
  • Work closely with merchants and commercial team, focusing in the development of key products.
  • Maintain personal networks, participate in professional organizations, attend conferences and industry events.
  • Contact with local lawyers, accountants and tax experts in order to ensure the operation is running accordingly.
  • Stay on top of local regulations and engage with regulators in case its necessary.


What skills do I need?
  • Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world.
  • Proven experience in payments or other financial systems in Asia.
  • Proven success partnering and working cross-functionally to make things happen.
  • Significant experience negotiating and executing contracts and agreements.
  • Established relevant business network.
  • Someone willing and able to take smart risks based on solid strategy and deep partnership understanding.
  • Team player - can effectively lead a project or participate as an effective team member as well as work cross-functionally with other organizations.
  • Curious profile and positive attitude.
  • Thorough knowledge of the market.
  • Technical knowledge will be considered a plus.
  • Commitment to compliance and understanding of the regulatory environment in Indonesia.


What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe!*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

Learning & development: get access to a Premium Coursera subscription.

Language classes: we provide free English, Spanish, or Portuguese classes.

Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!


*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required.


What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!


Also, you can check out our webpageLinkedinInstagram, and Youtube for more about dLocal!

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Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Country Manager - Indonesia (Remote), Dlocal

Are you ready to take your career to the next level as a Country Manager for Indonesia at dLocal? Join a dynamic team that empowers global brands to collect payments seamlessly across 40 emerging markets. With dLocal, you’ll be at the forefront of transforming how major companies navigate the payment landscape in Indonesia, leading our strategy and partnerships while working remotely from the comfort of your home in Jakarta or anywhere you choose! Your role will encompass forging connections with banks and acquirers and negotiating vital partnerships that drive success for international merchants. You'll collaborate with various internal teams, ensuring that our operational capabilities align with the diverse payment methods we offer, while keeping an eye on local regulations and licensing requirements. Being part of dLocal means having the autonomy to explore innovative strategies and making an impact on millions of people’s daily lives. We pride ourselves on our flexible and vibrant remote-first culture, where you can grow professionally alongside teammates from over 30 nationalities. From learning and development programs to social budgets for team-building experiences, dLocal is committed to helping you thrive in this exciting fintech environment. If you’re a curious individual with a positive attitude, ready to embrace change and drive impactful results, we’d love to see you in our talented team!

Frequently Asked Questions (FAQs) for Country Manager - Indonesia (Remote) Role at Dlocal
What are the key responsibilities of the Country Manager - Indonesia at dLocal?

As the Country Manager - Indonesia at dLocal, you will lead the company's strategy and partnerships, enabling local payment processing for international merchants. Your responsibilities will involve establishing connections with potential partners such as banks and acquirers, negotiating partnerships, coordinating with internal teams, and optimizing performance based on analysis.

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What qualifications do I need for the Country Manager - Indonesia position at dLocal?

To qualify for the Country Manager - Indonesia role at dLocal, you should have proven experience in payments or financial systems, particularly within Asia. An established business network, contract negotiation skills, and a thorough understanding of Indonesia’s regulatory environment are also essential.

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How does the work culture at dLocal support the Country Manager - Indonesia?

At dLocal, the work culture is remote-first and emphasizes flexibility, performance, and collaboration. The Country Manager - Indonesia will benefit from working with a diverse global team, having access to learning resources, and enjoying opportunities for travel and professional development.

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What kind of support does dLocal provide for the Country Manager - Indonesia’s professional growth?

dLocal is dedicated to your professional growth as the Country Manager - Indonesia by offering access to a Premium Coursera subscription, language classes, and a vibrant network of professionals. You can enhance your skills while collaborating with a team that values innovation and creativity.

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What can I expect from the interview process for the Country Manager - Indonesia at dLocal?

The interview process for the Country Manager - Indonesia position at dLocal is designed to ensure a positive candidate experience. After applying, you will receive updates from the Talent Acquisition team as they review your CV. Expect to discuss your relevant experience and how it aligns with dLocal's mission.

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Common Interview Questions for Country Manager - Indonesia (Remote)
Can you describe your experience with payments processing in Asia?

When discussing your experience with payments processing in Asia, highlight specific roles where you navigated the complexities of local payment systems. Emphasize any relevant partnerships you cultivated and how those relationships contributed to enhancing payment processes for clients.

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How do you approach building partnerships with local banks and acquirers?

In answering this question, convey your strategic approach to partnership development. Discuss the importance of understanding the local market, establishing trust, and aligning goals with potential partners to foster long-lasting business relationships.

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What strategies would you implement to optimize payment processing for merchants?

To address this question, outline specific strategies such as analyzing performance data, identifying bottlenecks in payment processing, and implementing solutions to enhance operational efficiency. Share any past successes that demonstrate your ability to make informed decisions.

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How do you stay updated on local regulatory changes that impact the payment industry?

Explain your methods for staying informed on regulatory changes, such as subscribing to industry news, participating in professional associations, and networking with legal experts. Emphasize the proactive approach you take in ensuring compliance.

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Can you share an example of a successful negotiation you've led?

Be prepared to share a specific negotiation example that illustrates your negotiation skills. Focus on the challenges faced, how you approached the situation, and the successful outcome that resulted from your efforts.

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What do you believe are the key qualities of a successful Country Manager?

Highlight qualities such as adaptability, strong communication skills, strategic thinking, and the ability to foster teamwork. Discuss why these qualities are crucial for driving success in the role of Country Manager at dLocal.

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How would you prioritize tasks in a fast-paced, ambiguous environment?

Discuss your methodology for prioritizing tasks, emphasizing the importance of assessing urgency versus importance. Share specific tools or techniques you use for organization and focus to accommodate the dynamic nature of the payments landscape.

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What attracts you to the position of Country Manager - Indonesia at dLocal?

Convey your enthusiasm for dLocal's mission and the role itself. Discuss how the opportunity aligns with your career goals and interests in the fintech space, and express a genuine interest in making a positive impact through your work.

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How do you collaborate with cross-functional teams to achieve business objectives?

In your response, highlight the significance of clear communication and collaborative goal-setting. Share an example of successful teamwork where you worked with diverse teams to drive a project forward and ensure alignment.

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Where do you see the future of payment processing in emerging markets?

Share your insights on the evolving trends in payment processing and how they relate to emerging markets. Discuss technologies or strategies that could influence future developments and how dLocal can capitalize on these trends.

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BENEFITS & PERKS
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
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Full-time, remote
DATE POSTED
February 20, 2025

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