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National Account Director, Pharma

Company Description

DNAnexus is the enterprise platform for precision health.  We are on a mission to accelerate the development, approval and delivery of personalized treatments.

Building on 15 years of bioinformatics innovation and genomics expertise, DNAnexus provides the cloud platform that centralizes and enriches multimodal omics data, supports an extensive suite of informatics use cases, and allows secure collaboration across the care continuum.  DNAnexus powers a connected ecosystem trusted by the world’s precision health leaders.  This flexible ecosystem makes omics and real-world data accessible, actionable, and secure, while unlocking insights that improve patient lives. For more information visit www.dnanexus.com or follow @DNAnexus on social media.

As we pursue these goals, it remains essential to us that we stay grounded in our values and adhere to the highest standards.  At DNAnexus, you will be joining an ambitious, supportive, and driven team with diverse backgrounds but a shared passion to deliver on our mission to make personalized medicine a reality for all.

Job Description

The National Account Director - Pharma (a field-based, individual contributor role) will be responsible for sales activity related to the successful outreach, development, and closure of DNAnexus business focused on accelerating translational research involving genomic and phenotypic/clinical data within the assigned geographic territory and named accounts. Focus will be placed on generating new business while growing and maintaining existing customer accounts. Experience in selling across the pharma life cycle including complex sales including technical and business stakeholders is key.  Current research and development, translational and/or clinical trial knowledge and expertise are preferred. 

Role Responsibilities

  • Work collaboratively with science, channels, and marketing to build, and execute, a successful business plan for your assigned territory
  • Actively engage assigned accounts and meet with key stakeholders to generate sufficient pipeline of new opportunities
  • Maintain and grow the forecast projections for existing business
  • Identify and close new business opportunities in a timely manner
  • As the National Account Director, you will ensure that all of DNAnexus’ touch points and activities associated with a specific account are meeting customer expectations
  • Closely manage software trials and pilots through the establishment of mutually agreed upon success criteria that will result in a contract when successful
  • Contact via web-conference, telephone, email and in-person current and prospective customers on a consistent and systematic basis to develop and bring to closure software license orders (net new and renewal business)
  • Engage and support channel partners at the field level
  • Coordinate attendance of current and prospective customers to DNAnexus events and trade shows to drive knowledge, adoption and usage of the platform
  • Develop and maintain a 3x pipeline to quota of well qualified opportunities to meet and exceed all assigned business objectives and performance requirements on a quarterly and annual basis
  • Travel when necessary to develop and bring to closure business with new and existing customers
  • Demonstrate command of the DNAnexus product portfolio in-person, phone, or via web-conference

Qualifications

Preferred Requirements

  • Relevant experience including demonstrated sales and performance over achievement
  • Relevant precision medicine, informatics, enterprise platform (e.g. secure data management, research collaboration and workflow) sales experience in the life sciences industry
  • Working knowledge of genomics (“omics”), pharmaceutical research and clinical functions in general, and the analysis and use of omics data (e.g. biomarker discovery, clinical trial protocol and design, patient stratification, etc.)
  • Understanding of the clinical trial process along with current contacts a strong bonus
  • Proven ability to negotiate contract terms and close complex sales
  • Aptitude for understanding and communicating scientific concepts, applications and methods.
  • Self-starter with a sense of urgency with regard to the handling and management of multiple sales tasks in a results oriented, technical selling environment
  • Meet and exceed assigned sales objectives & goals related to activity and opportunity development
  • Self-motivated with the ability to work independently while under guidance from manager
  • Excellent listening, written, and oral communication skills for all business levels
  • Accurate, timely, and complete data collection, entry and reporting skills
  • Working knowledge and use of Salesforce.com, Google Workspace or Microsoft Office software suite
  • Ability to work in teams and be a team player that is driven by individual performance and contribution
  • Ability to travel approximately 50% at times or as the job requires

Preferred Experience and Education

  • 8+ years direct selling experience of selling solutions into the research and discovery, and informatics domains within Life Sciences and/or Clinical Research.  
  • Knowledge of the clinical trial marketplace would be beneficial
  • BA/BS in business or related degree area with experience in genetics/genomics. It would be a plus if the candidate has an advanced degree in genetics, molecular biology, or similar area of study with lab experience in genetics or equivalent experience.

Salary and Other Compensation:

The annual starting OTE is between $280,000- 300,000.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Additional Information

Headquartered in Mountain View, California, with over 220 team members across the United States and Europe, DNAnexus is experiencing rapid growth and market adoption. With the support of leading investors including Google Ventures and Blackstone, and trusted by hundreds of the world's biomedical leaders,  the company is at the innovative forefront with our precision health data cloud to drive scientific breakthroughs.   If you are interested in joining our team, please apply today!

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CEO of DNAnexus
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Richard Daly
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Average salary estimate

$290000 / YEARLY (est.)
min
max
$280000K
$300000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About National Account Director, Pharma, DNAnexus

Are you ready to take your career to the next level as a National Account Director with DNAnexus? Located in the heart of Mountain View, CA, this pivotal role places you at the forefront of an innovative company that is revolutionizing the landscape of precision health. At DNAnexus, we're on a mission to accelerate the development of personalized treatments by leveraging bioinformatics and genomics expertise. As the National Account Director - Pharma, you'll be responsible for driving sales activities with a focus on genomic and clinical data within your assigned territory. You’ll work closely with various teams—science, marketing, and channels—to create and execute business plans that fuel growth and enhance existing customer relationships. The work is challenging, but the rewards are significant as you partner with key stakeholders and develop a pipeline of opportunities that align with our mission. Your experience with complex sales across the pharmaceutical life cycle will be invaluable as you strive to meet and exceed your sales objectives. Travel, engage with clients at trade shows, and use your solid understanding of pharmacological research to strike favorable deals that will enhance the DNAnexus product portfolio. If you’re a self-starter ready to make a tangible impact in the life sciences industry while handling multiple tasks in a technical selling environment, DNAnexus wants you on our ambitious and passionate team. Join us and help make personalized medicine a reality for everyone!

Frequently Asked Questions (FAQs) for National Account Director, Pharma Role at DNAnexus
What are the primary responsibilities of the National Account Director at DNAnexus?

The National Account Director at DNAnexus holds a crucial role responsible for driving sales related to genomic and clinical data integration. Key responsibilities include developing and executing a successful business plan, engaging with clients to generate sales opportunities, maintaining existing customer relationships, and ensuring that all interactions meet customer expectations while driving business growth.

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What qualifications do I need to become a National Account Director in Pharma at DNAnexus?

To qualify for the National Account Director position at DNAnexus, candidates should possess at least 8 years of direct selling experience within Life Sciences or Clinical Research. A strong background in genomics and precision medicine is essential, along with a BA/BS degree in business or a related field. Experience negotiating complex sales contracts and understanding clinical trial processes will also be advantageous.

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What experience is preferred for the National Account Director position at DNAnexus?

The ideal candidate for the National Account Director role at DNAnexus should have extensive experience with precision medicine and informatics sales. This includes familiarity with the pharmaceutical lifecycle, technical sales experience, and a thorough understanding of the analysis and utilization of omics data. Experience with Salesforce.com, along with excellent communication skills, is also highly preferred.

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Does the National Account Director role at DNAnexus require travel?

Yes, the National Account Director role at DNAnexus may require approximately 50% travel. This travel is essential to engage with clients, manage software trials, and attend industry events and trade shows, all of which contribute to building strong customer relationships and securing sales.

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What is the expected salary range for the National Account Director position at DNAnexus?

The annual starting OTE for the National Account Director role at DNAnexus ranges from $280,000 to $300,000. The exact compensation may vary based on factors like geographic location, individual skills, education, and prior experience.

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Common Interview Questions for National Account Director, Pharma
Can you describe your experience with sales in the pharmaceutical sector?

When answering this question, highlight specific examples of sales targets you've achieved and your experience with the pharmaceutical lifecycle. Mention any successful strategies you've employed to develop key relationships and close complex deals.

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How do you prioritize your accounts and manage your sales pipeline?

Discuss your approach to account management, emphasizing your methods for prioritizing high-value clients and strategies for maintaining a robust sales pipeline. Use concrete examples of how these strategies have led to success in previous roles.

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What strategies do you employ to effectively engage key stakeholders?

Talk about your ability to leverage communication skills and relationship-building techniques. Share specific instances where your engagement strategies resulted in significant client gains or successful negotiations.

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How do you handle challenges when closing a deal?

Explain your problem-solving abilities and resilience in high-pressure situations. Discuss how you analyze challenges and what strategies you use to overcome obstacles that arise during the negotiation process.

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What knowledge do you have about translational research and its relevance to our product at DNAnexus?

Demonstrate your understanding of translational research, its implications in genomics, and how DNAnexus can support these efforts. Use examples to illustrate the connection between your expertise and the services provided by DNAnexus.

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What do you consider the most challenging aspect of the National Account Director role?

Acknowledge potential challenges such as managing multiple accounts or closing complex sales, and discuss how your skills and experiences prepare you to navigate these challenges effectively.

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Can you give an example of a successful negotiation you've conducted?

Share a specific story that highlights your negotiation skills—focus on the complexity of the deal, the strategies you implemented, and the positive outcome that benefited both parties.

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How familiar are you with DNAnexus’s product offerings?

Prior to the interview, ensure you research DNAnexus and understand their product portfolio. Be prepared to discuss specific products and how they meet the needs of the pharmaceutical industry, showcasing your preparedness for the role.

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Describe your experience using Salesforce.com or similar CRM tools.

Talk about how you've utilized CRM systems to track sales progress, manage client information, and analyze data to improve your sales strategies. Include any metrics that showcase your success in utilizing these tools.

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What motivates you in a sales role?

Share personal motivations such as exceeding sales targets, building lasting relationships, or making a difference in the life sciences field. Be sure to convey your passion for the industry and how it drives your performance.

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DNAnexus is the leading cloud-based SaaS company serving the global life science community. DNAnexus’ health informatics platform serves customers across a spectrum of industries — government, biopharmaceutical, clinical diagnostics, healthcare, a...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 25, 2024

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