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STORE MANAGER in Absecon, NJ

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.Job DetailsGENERAL SUMMARY:Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.DUTIES and ESSENTIAL JOB FUNCTIONS:• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.• Make recommendations regarding employee pay rate and advancement.• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.• Provide superior customer service leadership.• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.• Ensure that store is adequately equipped with tools necessary to perform required tasks.• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.• Complete all paperwork and documentation according to guidelines and deadlines.QualificationsKNOWLEDGE and SKILLS:• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.• Knowledge of cash handling procedures including cashier accountability and deposit control.• Ability to perform IBM cash register functions to generate reports.• Knowledge of inventory management and merchandising practices.• Effective oral and written communication skills.• Effective interpersonal skills.• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)• Good organization skills with attention to detail.• Ability to solve problems and deal with a variety of situations where limited standardization exists.• Certain store locations may give preference to bilingual Spanish speakers.WORK EXPERIENCE and/or EDUCATION:• High school diploma or equivalent strongly preferred.• One year of management experience in a retail environment preferred.COMPETENCIES:• Aligns motives, values and beliefs with Dollar General values.• Supports ownership by tapping into the potential of others.• Acts as a liaison between the corporate office and store employees.• Fosters cooperation and collaboration.• Interacts with staff tactfully yet directly and maintains an open forum of exchange.• Demonstrates responsiveness and sensitivity to customer needs.• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).• Provides continuous attention to development of staff.• Recruits, hires and trains qualified applicants to fulfill a store need.• Ensures store compliance to federal labor laws and company policies and procedures.WORKING CONDITIONS and PHYSICAL REQUIREMENTS:• Frequent walking and standing.• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.• Occasional climbing (using ladder).• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.• Fast-paced environment; moderate noise level.• Occasionally exposed to outside weather conditions.Dollar General Corporation is an equal opportunity employer.

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What You Should Know About STORE MANAGER in Absecon, NJ, Dollar General

Are you ready to take the next step in your career? Join Dollar General as a Store Manager in Absecon, NJ, and become part of a community that values every single one of its employees. At Dollar General, our motto is 'Serving Others,' which drives us to create your ideal work environment. As a Store Manager, you’ll be responsible for overseeing all employees and effectively managing store operations, including everything from staffing and training to ensuring top-notch customer service. You’ll play a key role in instilling a culture of positivity and teamwork, where your unique insights and leadership on the store floor truly makes a difference. With us, you will recruit, select, and retain quality team members while handling daily merchandising and inventory tasks, ensuring that our customers always have access to the products they love. Not only will you maintain the financial integrity of the store through optimal cash control and safety practices, but you'll also lead by example, ensuring a clean and secure shopping environment for everyone. Dollar General has a rich history of delivering value to shoppers and employees alike, and we can't wait to have you join our journey of service and excellence. Your personal growth and the success of your team will be celebrated here as part of Dollar General's legacy! Ready to make your mark? Let’s work together to provide our customers with top-notch service and a well-managed store experience.

Frequently Asked Questions (FAQs) for STORE MANAGER in Absecon, NJ Role at Dollar General
What are the key responsibilities of a Store Manager at Dollar General in Absecon, NJ?

As a Store Manager at Dollar General in Absecon, NJ, you will manage all aspects of store operations. This includes recruiting, hiring, and training employees, overseeing inventory management, ensuring cash control, and maintaining a clean and organized store. You will also conduct performance evaluations and foster a positive store culture to deliver excellent customer service.

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What qualifications does a Store Manager at Dollar General in Absecon, NJ need?

To flourish as a Store Manager at Dollar General in Absecon, NJ, a high school diploma or equivalent is strongly preferred, along with a year of retail management experience. Knowledge of cash handling, inventory management, and effective communication skills are essential to manage daily operations and lead a successful team.

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How can I excel in my role as a Store Manager at Dollar General in Absecon, NJ?

To excel as a Store Manager at Dollar General in Absecon, NJ, focus on cultivating a supportive environment for your team and delivering exceptional customer service. Stay engaged with your employees through effective training and communication, while actively managing store processes to meet sales and inventory goals.

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What training does Dollar General provide for new Store Managers in Absecon, NJ?

Dollar General provides comprehensive training for new Store Managers in Absecon, NJ. This includes on-the-job training covering store operations, customer service techniques, employee management, and adherence to company policies. You will also receive resources to foster continuous growth and development.

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What does a typical day look like for a Store Manager at Dollar General in Absecon, NJ?

A typical day for a Store Manager at Dollar General in Absecon, NJ, includes opening or closing the store, staffing duties, conducting team meetings, analyzing sales data, and ensuring merchandise is well-stocked and organized. You’ll also interact with customers, handle cash operations, and address any issues that arise.

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Common Interview Questions for STORE MANAGER in Absecon, NJ
How do you manage employee performance effectively as a Store Manager?

To manage employee performance effectively as a Store Manager, I focus on providing regular feedback, conducting performance assessments, and identifying growth opportunities. I encourage open communication, ensuring that employees feel supported and motivated to meet store goals.

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What strategies would you use to improve customer service at a Dollar General store?

Improving customer service at a Dollar General store involves training employees to engage with customers, addressing their needs promptly, and fostering a welcoming environment. I would also encourage staff to take ownership of their tasks to enhance the overall shopping experience.

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Can you describe a time you successfully resolved a conflict between staff members?

I once encountered a conflict between two employees regarding work assignments. I facilitated a discussion to allow each to express their concerns and helped find a compromise that emphasized collaboration. This not only resolved the issue but also strengthened their working relationship.

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How do you ensure the store is compliant with company policies and labor laws?

To ensure compliance with company policies and labor laws, I maintain updated knowledge of regulations and enforce them consistently. I conduct regular training sessions with staff and incorporate adherence to policies in daily routines to promote accountability.

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How do you approach inventory management as a Store Manager?

My approach to inventory management focuses on regular monitoring of stock levels, efficient ordering practices, and conducting cycle counts. I analyze sales data to optimize inventory turnover and reduce shrinkage effectively.

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What do you find most rewarding about being a Store Manager?

The most rewarding aspect of being a Store Manager is the opportunity to influence employees' development and witness their success. Being part of a team that contributes to customer satisfaction and community service provides me with immense fulfillment.

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How do you handle underperforming employees?

When addressing underperformance, I start with a private conversation to identify challenges they may face. I provide constructive feedback along with clear expectations, offering the necessary support and resources for improvement.

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What steps would you take if there was a safety concern in the store?

If a safety concern arises in the store, I would first ensure the immediate safety of employees and customers, then assess the situation thoroughly. I would document the incident and report it to upper management, while also implementing preventive measures to avoid future occurrences.

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How do you foster teamwork among your employees?

To foster teamwork, I promote open communication, encourage collaboration on store projects, and recognize team accomplishments. Team-building activities also play a significant role in strengthening bonds and creating a supportive work environment.

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How do you prioritize tasks in a fast-paced retail environment?

In a fast-paced retail environment, I prioritize tasks based on urgency and impact. I use tools to track daily goals and delegate responsibilities based on employees’ strengths to ensure that essential operations are maintained efficiently.

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Full-time, on-site
DATE POSTED
December 1, 2024

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