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STORE MANAGER in Victor, MT

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.Job DetailsGENERAL SUMMARY:Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.DUTIES and ESSENTIAL JOB FUNCTIONS:• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.• Make recommendations regarding employee pay rate and advancement.• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.• Provide superior customer service leadership.• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.• Ensure that store is adequately equipped with tools necessary to perform required tasks.• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.• Complete all paperwork and documentation according to guidelines and deadlines.QualificationsKNOWLEDGE and SKILLS:• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.• Knowledge of cash handling procedures including cashier accountability and deposit control.• Ability to perform IBM cash register functions to generate reports.• Knowledge of inventory management and merchandising practices.• Effective oral and written communication skills.• Effective interpersonal skills.• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)• Good organization skills with attention to detail.• Ability to solve problems and deal with a variety of situations where limited standardization exists.• Certain store locations may give preference to bilingual Spanish speakers.WORK EXPERIENCE and/or EDUCATION:• High school diploma or equivalent strongly preferred.• One year of management experience in a retail environment preferred.COMPETENCIES:• Aligns motives, values and beliefs with Dollar General values.• Supports ownership by tapping into the potential of others.• Acts as a liaison between the corporate office and store employees.• Fosters cooperation and collaboration.• Interacts with staff tactfully yet directly and maintains an open forum of exchange.• Demonstrates responsiveness and sensitivity to customer needs.• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).• Provides continuous attention to development of staff.• Recruits, hires and trains qualified applicants to fulfill a store need.• Ensures store compliance to federal labor laws and company policies and procedures.WORKING CONDITIONS and PHYSICAL REQUIREMENTS:• Frequent walking and standing.• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.• Occasional climbing (using ladder).• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.• Fast-paced environment; moderate noise level.• Occasionally exposed to outside weather conditions.Dollar General Corporation is an equal opportunity employer.
What You Should Know About STORE MANAGER in Victor, MT, Dollar General

Looking for an exciting new opportunity? Join Dollar General as a Store Manager in Victor, MT, where your leadership can truly make a difference! At Dollar General, we pride ourselves on our mission of Serving Others, and we aim to create an environment where all employees feel valued. As a Store Manager, you will oversee all aspects of store operations, from recruiting and training a dynamic team to ensuring exceptional customer service and maintaining store efficiency. Your ability to analyze operational metrics and trends will be key in driving profitability while keeping the fun, fast-paced nature of retail at the forefront. You'll personally engage with your team, setting the tone by opening and closing the store and ensuring a clean, organized shopping experience for our customers. Here at Dollar General, we empower our managers to take charge and create a collaborative environment that helps everyone—from stock clerks to cashiers—shine brighter. If you have a passion for retail and team growth, we invite you to step into a Store Manager role at Dollar General and serve your community while advancing your career!

Frequently Asked Questions (FAQs) for STORE MANAGER in Victor, MT Role at Dollar General
What are the responsibilities of a Store Manager at Dollar General in Victor, MT?

As a Store Manager at Dollar General in Victor, MT, your primary responsibilities include managing store operations, recruiting and training employees, ensuring customer satisfaction, and maintaining inventory accuracy. You'll be tasked with opening and closing the store, evaluating sales trends, and implementing merchandising best practices.

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What qualifications are needed to apply for Store Manager at Dollar General in Victor, MT?

To apply for the Store Manager position at Dollar General in Victor, MT, a high school diploma or equivalent is preferred, along with at least one year of management experience in a retail environment. Strong leadership skills and a knowledge of cash handling and inventory management are essential.

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How does Dollar General support its Store Managers in Victor, MT?

Dollar General supports its Store Managers in Victor, MT by offering continued training and development, access to resources for employee recruitment and retention, and the opportunity to foster a supportive team environment. Managers also benefit from regular performance evaluations and corporate communication pipelines.

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What is the work environment like for a Store Manager at Dollar General in Victor, MT?

The work environment for a Store Manager at Dollar General in Victor, MT is fast-paced and dynamic. Managers often engage with customers, work alongside team members in stocking and merchandising, and ensure safety standards are upheld. Be prepared for a variety of tasks that keep your day interesting!

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What skills are important for a Store Manager at Dollar General in Victor, MT?

Important skills for a Store Manager at Dollar General in Victor, MT include effective leadership qualities, strong communication abilities, problem-solving skills, and attention to detail. It's crucial to possess an understanding of retail operations, as well as robust customer service abilities.

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Common Interview Questions for STORE MANAGER in Victor, MT
Can you describe your experience in retail management?

Highlight your previous management roles and the specific responsibilities you held. Discuss how you contributed to sales growth, team performance, and customer satisfaction.

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How do you ensure your store meets its performance goals?

Focus on describing the methods you've utilized to track metrics, analyze data, and implement plans to improve sales and service, while ensuring team accountability.

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What strategies do you use for team training and development?

Discuss your approach to onboarding new employees, offering ongoing training, and using constructive performance evaluations for growth and motivation.

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How would you handle a difficult employee situation?

Provide a specific example of a difficult situation you've managed. Discuss how you approached it with empathy but also maintained the standards and expectations of the company.

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What role do you think customer service plays in a retail environment?

Emphasize the importance of customer service as a top priority and provide examples of how great service can drive repeat business and enhance store reputation.

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How do you prioritize tasks in a busy retail environment?

Discuss the strategies you employ to assess urgency and importance, effectively delegating tasks, and maintaining clear communication with your team to ensure all areas are covered.

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Can you give an example of how you improved store operations?

Share a specific instance where you identified an inefficiency in store processes and the steps you took to streamline operations, including the outcomes.

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What approach do you take to merchandising?

Explain how you incorporate company guidelines as well as your creative touch to enhance displays, ensuring they reflect seasonal trends and customer preferences.

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How do you maintain a balance between company policies and team morale?

Discuss how you communicate company policies transparently while actively encouraging team feedback, fostering an inclusive atmosphere that values input.

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What motivates you in a store manager role?

Reflect on personal and professional motivations. Emphasize the satisfaction you gain from leading a successful team and the joy of serving customers in your community.

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DATE POSTED
December 6, 2024

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