Assistant Manager (03858) - 5769 NW 7th Street - job 2 of 2

As an Assistant Manager at Domino's, your main responsibilities include managing cost controls, overseeing inventory, ensuring cash control, and maintaining excellent customer relationships during your shifts. You will assist in the daily operations, help develop team members, and demonstrate adherence to food safety protocols, all while maintaining a fast-paced working environment.

To apply for the Assistant Manager role at Domino's, you should have prior leadership experience, even though it is preferred, alongside a strong ability in managing operations procedures. You should be at least 18 years old and possess excellent customer service skills, understanding of food safety, and technical troubleshooting capabilities.

Absolutely! Domino's offers comprehensive training programs for Assistant Managers, ensuring you are equipped with the knowledge and skills needed for success. Our training encompasses various aspects of operations, customer service, and team development, all provided by an industry-leading brand.

Assistant Managers at Domino's enjoy a competitive hourly rate along with an attractive benefits package. Additionally, you can look forward to professional growth opportunities and enticing discounts on menu items which is a sweet perk of the job!

The work environment for an Assistant Manager at Domino's is dynamic and fast-paced, designed to be safe and rewarding for all employees. We emphasize teamwork, transparency, and accountability, creating an atmosphere where every team member can thrive and contribute positively to the store's success.

In your response, emphasize your understanding of customer service best practices and how you would train your team to prioritize customer satisfaction. Share specific strategies such as actively listening to customer feedback and handling complaints effectively.

Discuss your approach to conflict resolution, stressing the importance of communication and understanding. You might mention practices like mediation and facilitating open discussions to resolve disputes effectively.

Use the STAR method—Situation, Task, Action, Result—to narrate a specific instance where your leadership made a positive impact. Highlight your ability to motivate and guide your team towards shared goals.

Detail your past experiences with managing inventory, including specific software you may have used and how you ensured accuracy and efficiency in stock control.

Explain your method of prioritization, discussing techniques such as assessing immediate customer needs, delegating responsibilities to team members, and staying flexible to adapt to any changes.

Identify leadership qualities such as communication, organization, empathy, and the ability to motivate others. Provide examples of how you embody these traits in a management role.

Discuss your commitment to food safety by mentioning previous training, your ability to enforce safety standards among team members, and how you would handle violations when they arise.

Share a relevant experience where your quick thinking and leadership helped you navigate a stressful moment, detailing the strategies you employed to maintain order and customer satisfaction.

Detail any POS systems, inventory management software, or customer relationship tools you have experience with. Emphasize your willingness and ability to adapt to new technologies as they arise.

Articulate your enthusiasm for the brand and the role. Mention your passion for customer service, team development, and your desire to contribute to Domino's mission of putting people first.