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Assistant Manager (04921)

Company Description

Locally owned and operated franchise offering long term career opportunities and / or seasonal employment!

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

Qualifications

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

 

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

 

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

 

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

Additional Information

Hourly pay is biweekly. 

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager (04921), Domino's

Exciting opportunities await you at Domino's Pizza, where we are on the lookout for an enthusiastic Assistant Manager to join our thriving team located at 3273 Canoe Creek Rd, St Cloud, FL! If you've always had a knack for leadership, multitasking, and looking out for others, we think you'll be a fantastic fit. As an Assistant Manager, your primary duty will be overseeing operations during your shift, ensuring that everything runs smoothly - from managing inventory and cash to delivering top-notch customer service. You’ll play a crucial role in creating an environment where all team members can shine! Whether you're working directly with the crew or setting an example through your outstanding work ethic, you’ll be part of what makes Domino's the best in pizza delivery. We offer a supportive culture where the focus is on fun, teamwork, and continual growth. Your journey in management could lead to amazing corporate opportunities down the line. Here, we recognize and appreciate every individual's contributions, and you’ll work in a fast-paced environment that keeps you on your toes—so be prepared to lead your crew with confidence. If you're ready to step up, show what you've got, and make this vibrant workspace even better, we can’t wait to see your application! Join us and help pizza lovers enjoy their favorite meals. Your future at Domino's starts today!

Frequently Asked Questions (FAQs) for Assistant Manager (04921) Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will oversee store operations during your shift, focusing on cost control, inventory management, cash handling, and fostering exceptional customer relations. Additionally, you’ll be responsible for staffing decisions and ensuring adherence to company policies and procedures, setting a stellar example for your crew.

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What qualifications do I need to work as an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you should possess strong leadership skills, a knack for multitasking, and the ability to follow and enforce procedures diligently. Previous management experience in a fast-paced environment is beneficial, along with excellent math, communication skills, and a commitment to providing outstanding customer service.

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How can I advance my career at Domino's Pizza as an Assistant Manager?

At Domino's Pizza, many team members start as delivery drivers or shift leaders before advancing to management positions like Assistant Manager. Your drive, leadership abilities, and passion for the business can open doors to further promotions, including general manager roles or even franchise ownership!

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What type of training should I expect as an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will receive on-the-job training that covers everything from operational procedures to customer service excellence. The training is designed to equip you with the skills necessary to lead your team and ensure a high-quality pizza delivery experience for every customer.

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What work environment can I expect at Domino's Pizza as an Assistant Manager?

Working as an Assistant Manager at Domino's Pizza means being part of a fun, flexible, and fast-paced environment. You’ll be collaborating with a diverse team, focused on delivering exceptional service and quality, and while the work can be demanding, it's also incredibly rewarding!

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Common Interview Questions for Assistant Manager (04921)
What strategies do you use to manage a team effectively as an Assistant Manager?

To manage a team effectively, I focus on clear communication, providing regular feedback, and being approachable. I prioritize understanding my team's strengths and weaknesses so that I can delegate tasks accordingly and foster a collaborative working environment.

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How do you ensure quality customer service in a fast-paced environment like Domino's?

Ensuring quality customer service involves thorough training, setting high standards, and leading by example. I believe in empowering team members to take ownership of their roles, encouraging them to resolve issues proactively, and always keeping the customer's satisfaction as our top priority.

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Can you describe a time you dealt with a difficult employee as an Assistant Manager?

I once had an employee struggling with punctuality. I approached the conversation with empathy, understanding their challenges and working together to create a solution, which ultimately improved their performance and our team's morale.

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What key metrics do you monitor to assess store performance?

Key metrics include sales figures, customer satisfaction ratings, product waste, and employee performance. By regularly analyzing these metrics, I can identify trends and areas for improvement, helping drive the store's success.

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How do you handle stress during busy shifts as an Assistant Manager?

During busy shifts, I remain calm by prioritizing tasks, focusing on the most urgent issues first, and maintaining open communication with my team. It's also essential to foster a supportive environment where team members can lean on each other.

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What would you do if a customer received the wrong order?

If a customer received the wrong order, I would apologize sincerely and immediately offer to replace their order for free. I ensure that the customer feels valued and taken care of, demonstrating our commitment to excellent service.

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How do you promote teamwork among staff in your store?

I promote teamwork by fostering open communication, organizing team-building activities, and recognizing individual and collective accomplishments. Creating a supportive culture where everyone feels valued encourages collaboration and camaraderie.

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What relevant experience do you have in inventory management?

I have extensive experience in inventory management, including tracking stock levels, ordering supplies, and implementing efficient storage practices. Maintaining proper inventory levels ensures we can meet customer demands without excess waste.

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How do you handle conflicts between team members?

I handle conflicts by addressing them promptly and allowing each party to express their concerns. I then work to mediate a solution that is fair and promotes understanding, helping to restore a positive working environment.

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What would you consider your biggest strength as an Assistant Manager?

My biggest strength as an Assistant Manager is my ability to motivate and inspire my team. I strive to create an engaging work atmosphere where employees feel connected and driven to achieve shared goals.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 29, 2024

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