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Assistant Manager(03928) - 36 Windsor Avenue

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(03928) - 36 Windsor Avenue, Domino's

At Domino's Pizza, we're on the lookout for a dynamic Assistant Manager at our 36 Windsor Avenue location in Vernon, CT, and it could be the perfect opportunity for you! If you thrive in a fast-paced environment and enjoy leading a team, this role is designed for you. As an Assistant Manager, you will be the heartbeat of our store during your shift, responsible for maintaining our high standards in customer service, inventory management, and team performance. You'll need to juggle various tasks—from overseeing cash control to ensuring that our famous pizzas are made to perfection. Your leadership will set the tone for the team, so a natural knack for motivating others is essential. You'll not only handle day-to-day operations but also contribute to creating a fun and welcoming environment for both employees and customers alike. There's even room for advancement, whether you wish to climb the ranks within our franchise or aim to become a franchise owner. If you're ready to turn up the heat and showcase your skills in the pizza industry, this is a fantastic opportunity to apply for today!

Frequently Asked Questions (FAQs) for Assistant Manager(03928) - 36 Windsor Avenue Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your key responsibilities include overseeing all store operations during your shift. This means you will manage cost controls, inventory, cash handling, customer relations, and staff performance. You are expected to set an exemplary standard, ensuring that company policies and procedures are adhered to by all team members, creating an environment that encourages excellent customer service and efficient operations. Your leadership will also play a crucial role in the training and development of crew members while maintaining store cleanliness and compliance with safety standards.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you should possess strong leadership and communication skills, which are vital for managing a team and interacting with customers. Experience in the food service industry or retail, alongside relevant management experience, is preferred. You must be comfortable with math and cash handling as well, and multitasking skills are critical in this fast-paced role. Ultimately, a passion for the food service industry and a desire to lead are essential for success in this position.

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How does advancement work for an Assistant Manager at Domino's Pizza?

Advancement opportunities for an Assistant Manager at Domino's Pizza are plentiful. Many team members who start as delivery drivers and work their way up to management positions have gone on to become successful franchise owners. The company encourages professional growth by providing ongoing training and development programs. If you showcase exemplary leadership, operational expertise, and a commitment to the brand, there are numerous pathways to advance your career all the way up to corporate management or franchising.

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What type of training do Assistant Managers receive at Domino's Pizza?

Assistant Managers at Domino's Pizza receive comprehensive on-the-job training that covers all operational aspects of the business. This includes training in customer service best practices, cash handling, inventory management, and crew supervision. You'll also learn about company policies, safety standards, and various aspects of food preparation. The training is designed to ensure you’re equipped to lead your team effectively and uphold the high standards that Domino's is known for.

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What makes working at Domino's Pizza a unique experience for an Assistant Manager?

Working at Domino's Pizza as an Assistant Manager offers a unique experience because of the company’s focus on teamwork, fun, and flexibility. You'll find yourself in a lively environment where every day is different, and working alongside a diverse team makes it even more rewarding. Beyond handling the pressures of the food service industry, you’ll develop skills in management and communication that are beneficial for future career opportunities, all while contributing to the success of a beloved brand.

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Common Interview Questions for Assistant Manager(03928) - 36 Windsor Avenue
How do you handle stress during busy shifts as an Assistant Manager?

When handling stress during busy shifts, I prioritize staying organized by delegating tasks to team members based on their strengths. I maintain a positive attitude and communicate effectively to keep the team focused. Additionally, I ensure I remain calm and approachable, which helps in resolving any issues quickly. Being proactive and preparing in advance for peak times also assists in minimizing stress during high-pressure moments.

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Describe your approach to leading a team at Domino's Pizza.

My approach to leading a team at Domino's Pizza is centered on open communication and empowerment. I believe in setting clear expectations and providing regular feedback to help my team grow. I make it a point to recognize individual contributions and create an inclusive environment where everyone feels valued. Leading by example is crucial, so I ensure that I am hands-on, whether it's during peak hours or training sessions.

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What steps would you take to ensure excellent customer service?

To ensure excellent customer service, I focus on training my team to engage positively with customers and to listen to their needs. I would implement regular reviews to assess customer feedback and make necessary adjustments. It's essential to foster a sense of urgency while maintaining a friendly atmosphere, ensuring that every interaction leaves a lasting impression on our customers.

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Can you give an example of how you successfully handled a conflict among team members?

Certainly! I once encountered a situation where two team members had a disagreement that was affecting their performance. I facilitated a private conversation with both of them, encouraging open dialogue to understand their perspectives. By acknowledging their feelings and guiding them towards a resolution that was respectful of both sides, we were able to rebuild their working relationship and enhance team cohesion.

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What strategies do you use for effective inventory management?

For effective inventory management, I implement an organized system for tracking stock levels and predict ordering needs based on sales trends. Regular inventory audits help to minimize waste and ensure freshness. Additionally, I train team members on proper stock rotation practices and make data-driven adjustments to purchasing and storage to maintain efficiency.

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How do you prioritize tasks during a busy shift?

During a busy shift, I prioritize tasks by assessing the immediate needs of our customers and the team. I identify critical operations that directly impact service speed, such as managing order preparation and overseeing deliveries. I also delegate less urgent tasks to team members, ensuring everyone is engaged and contributing effectively to our goals for the day.

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What is your experience with cash handling and financial reporting?

I have solid experience with cash handling, ensuring accurate daily reports and managing discrepancies promptly. I adhere strictly to company cash control policies, and I’ve conducted audits to guarantee compliance. When preparing financial reports, I leverage clear documentation and thoroughness, so it's easy to track both daily sales and expenses.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

I am drawn to work at Domino's Pizza because of its commitment to teamwork and excellence in customer service. The opportunity to lead a team in an energetic environment while contributing to the success of a well-respected brand excites me. I appreciate the potential for advancement within the company and the focus on employee development, which aligns with my career goals.

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How would you promote a positive work environment among your team?

Promoting a positive work environment among my team starts with building strong relationships based on respect and trust. I would organize team-building activities, celebrate accomplishments, and encourage open communication to foster collaboration. Additionally, I would strive to create an inclusive atmosphere where every team member feels valued and recognized for their unique contributions.

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What do you believe are the most important qualities of a successful Assistant Manager?

The most important qualities of a successful Assistant Manager include strong leadership, excellent communication skills, adaptability, and problem-solving abilities. Being able to motivate and engage a team while managing operational challenges is essential. Additionally, having a passion for providing top-notch customer service is crucial to creating a positive brand experience and driving the team's success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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