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Assistant Manager(02675) - 1500 S. Washington Ave.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$38500 / YEARLY (est.)
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$32000K
$45000K

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What You Should Know About Assistant Manager(02675) - 1500 S. Washington Ave., Domino's

At Domino's Pizza, we're searching for a dedicated Assistant Manager to join our hardworking team at our location on 1500 S. Washington Ave., in Crawfordsville, IN. This isn't just any job—it's a chance to be the boss and lead a vibrant team in creating excellent customer experiences. As an Assistant Manager, you'll oversee daily operations, ensuring everyone from your staff to your customers are satisfied and well taken care of. You'll master vital skills, such as cost control, inventory management, and maintaining top-notch customer relations. We’re a fun-loving company that values flexibility and growth, offering you the chance to build valuable experience you can carry with you throughout your career. If you thrive in a fast-paced environment and are ready to inspire others, this role is perfect for you. Take the next step in your career and show us your leadership abilities—apply today to become an integral part of our Domino's family!

Frequently Asked Questions (FAQs) for Assistant Manager(02675) - 1500 S. Washington Ave. Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you're in charge of everything that occurs during your shift. This includes important tasks like overseeing inventory control, ensuring customer satisfaction, and managing cash flow. You'll also provide leadership to the team by setting a positive example and adhering to company policies to meet our high standards for quality and service.

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What qualifications do you need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager role at Domino's Pizza, ideal candidates should have prior experience in food service or retail management, with demonstrated leadership skills. Additionally, strong mathematical abilities for cost control and cash management, along with excellent communication skills and an understanding of customer service, are crucial for success in this position.

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How does the advancement process work for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, hard work and dedication can lead to rapid career advancement. Many of our team members start at entry-level positions and progress to become Assistant Managers and eventually General Managers. Your performance could even open doors to becoming a franchise owner or in Manager Corporate Operations, making this a fantastic opportunity for career growth.

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What kind of training is provided for new Assistant Managers at Domino's Pizza?

Domino's Pizza provides comprehensive on-the-job training for new Assistant Managers. You'll learn everything from operational procedures, customer service techniques, and even how to manage inventory and costs effectively. This training ensures that you’re well-equipped to lead your team and deliver an exceptional experience for our customers.

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What work conditions can an Assistant Manager expect at Domino's Pizza?

An Assistant Manager at Domino's Pizza can expect a dynamic and fast-paced work environment. You’ll be exposed to varying temperatures, from the coolness of the walk-in freezer to the heat of the kitchen. Additionally, flexibility in working hours, including evenings and weekends, is common, ensuring that you’re part of the team that keeps operations running smoothly.

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Common Interview Questions for Assistant Manager(02675) - 1500 S. Washington Ave.
Can you describe a time when you had to manage a difficult situation with a team member?

In answering this question, share a specific instance where you addressed a challenge head-on. Highlight your communication skills and leadership style, focusing on how you facilitated a resolution and maintained team morale—skills that are essential for an Assistant Manager at Domino's Pizza.

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What strategies would you implement to improve customer satisfaction?

This is your chance to showcase your customer service philosophy. Discuss how you would gather feedback from customers, train your team on best practices, and ensure that every customer experience is positive. Consider including examples from previous roles, emphasizing how data or feedback has improved service.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

Share your approach to time management and organization. Emphasize the importance of clear communication with your team and how you'd delegate tasks to ensure effectiveness. An example of a time when you successfully managed a busy environment will further strengthen your answer.

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What do you think the role of an Assistant Manager at Domino's Pizza entails?

Articulate a clear understanding of the responsibilities involved, including staff management, customer service enhancement, inventory control, and maintaining operational efficiency. Ensuring that you reflect the company's values and mission is essential to demonstrate your alignment with the role.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

Communicate your passion for the brand and commitment to customer service. Discuss your career growth ambitions within the company and how being an Assistant Manager would allow you to contribute to a team where you can not only lead but also make a difference for customers.

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How would you handle a situation where sales are consistently declining in your store?

In response, discuss the need for analysis of sales data to identify trends, communicating with your team to brainstorm solutions, enhancing marketing efforts, or improving store operations. This shows proactive thinking and problem-solving which are essential in the managerial role.

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What measures would you take to ensure food safety and quality at Domino's Pizza?

Describe the importance of adhering to health regulations and operational standards, as well as how regular training and audits can maintain high food safety and quality levels. A solid understanding of food management protocols will resonate well with interviewers.

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Can you discuss your experience with cost control and budgeting?

In your response, provide specific examples of how you have successfully managed budgets and controlled costs in previous positions. Highlight your analytical skills and ability to make strategic decisions that positively impact profitability, aspects that are crucial for an Assistant Manager at Domino's Pizza.

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How do you plan to build a strong team culture in your role?

Emphasize the importance of creating an inclusive and supportive workplace. Discuss strategies such as team-building activities, open communication, and recognition of individual team members' contributions to foster a positive team environment.

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What techniques would you use to train new employees effectively?

Share your approach to onboarding, emphasizing the importance of personalized guidance, hands-on experience, and ongoing support. Discuss how creating an engaging and educational training program can help new team members feel comfortable and valued from day one.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 18, 2025

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