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Assistant Manager(03810) - 3311 SE Federal Hwy - job 1 of 5

Company Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

Job Description

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

Qualifications


What are we looking for? The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager: •Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 25 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. • You will also need access to reliable vehicle that is insured and have have a valid driver's license •A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team. While your schedule is pretty flexible, you have to be willing to work when the team needs you the most. •You have to be at least 18 years old. You'll be working for a company that is fun and flexible while gaining valuable work experience.

Additional Information

WORK CONDITIONS
 
Exposure to

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.

 
Senses

  • Talking and hearing on telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.

 
Temperament 
 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
 
Physical Requirements; including, but not limited to the following:
 
Standing

  • Most tasks are performed from a standing position.

 
Walking

  • For short distances for short durations.
  • Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

 
Sitting

  • Paperwork is normally completed in an office at a desk or table.
  • Drivers sit in their vehicles while conducting deliveries

 
Lifting

  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high.


Carrying

  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
  • Trays of pizza dough are carried two at a time over short distances, and weigh approximately 12 pounds per tray.

 
Pushing

  • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
  • Trays may also be pulled.

 
Climbing

  • Team members must infrequently navigate stairs or climb a ladder to clean ceiling tiles, wash walls, and occasionally perform maintenance if needed.

Stooping/Bending

  • Forward bending at the waist is necessary at the pizza assembly station.
  • Toe room is present, but workers are unable to flex their knees while standing at this station.
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
  • Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

  • Performed occasionally to stock shelves and to clean low areas.

 
Reaching

  • Reaching is performed continuously; up, down and forward.
  • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 
Hand Tasks

  • Eye-hand coordination is essential. Use of hands is continuous during the day.
  • Frequently activities require use of one or both hands.
  • Shaping pizza dough requires frequent use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using a pizza cutter.
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

 
Machines, Tools, Equipment, Work Aids

  • Team Members may be required to utilize pencils/pens, computers, telephones, calculators, hair nets, aprons, gloves, pizza cutter and pizza peel.

 
Advancement
Many team members began their careers as delivery drivers and today are successful Domino's franchise owners. All positions from customer service representative to management, General Manager to Supervisor or Franchisee, Dominos offers a world of opportunity.


 DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members have the ability reach their highest potential.
 
Summary Statement
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

 

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Average salary estimate

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$35000K
$45000K

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What You Should Know About Assistant Manager(03810) - 3311 SE Federal Hwy, Domino's

At Domino's Pizza, we're on the lookout for an enthusiastic Assistant Manager to join our team at 3311 SE Federal Hwy, Stuart, FL! If you have a knack for leadership and a passion for customer service, this job might just be perfect for you. As an Assistant Manager, you'll take charge during your shift, overseeing everything from staff management to inventory control. Your responsibilities will involve ensuring top-notch customer relations while adhering to company policies and procedures. Don’t worry if you don’t know everything about making pizza; we’re here to teach you! What we really need is someone with great judgment, multitasking abilities, and a positive attitude to inspire your team of 3 to 25 crew members. The work environment is fast-paced and fun, and you'll gain invaluable work experience that can open doors to greater opportunities. Flexibility is key, as you'll need to pitch in during busy times, but you can find a balance that works for you. With a commitment to a clean workspace and beautiful presentation, your role will directly affect our profitability and customer satisfaction. Plus, you’ll always be a role model for punctuality and professionalism. So, if you're ready to step up, take on new challenges, and help us be the absolute best in pizza delivery, then this is your chance! Join us at Domino's Pizza, and let’s create some delicious moments together. Apply now to become part of this dynamic team!

Frequently Asked Questions (FAQs) for Assistant Manager(03810) - 3311 SE Federal Hwy Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities include overseeing daily operations during your shift, managing staff, controlling costs, maintaining inventory and cash, ensuring customer satisfaction, and adhering to all company policies. You will set the tone for the team and be responsible for providing exceptional service while managing both the operational and customer relations aspects of the store.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To qualify as an Assistant Manager at Domino's Pizza, you'll need experience in leading a team and a high standard for punctuality and professionalism. Must be at least 18 years old, have access to a reliable vehicle with insurance, and a valid driver's license. Leadership skills, a motivational attitude, and the ability to work under pressure in a fast-paced environment are essential.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You'll be overseeing a team, managing operations, and ensuring that the store runs smoothly. The position requires flexibility in working hours, and the atmosphere is both fun and collaborative, making it a great place to gain valuable experience while working with a supportive team.

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Is prior experience in the food industry necessary for becoming an Assistant Manager at Domino's Pizza?

While prior experience in the food industry is not strictly necessary for becoming an Assistant Manager at Domino's Pizza, it can certainly be beneficial. What matters most is your ability to manage a team effectively, provide excellent customer service, and follow operational standards. Domino's Pizza provides training, so your willingness to learn and leadership abilities are key.

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What are the career advancement opportunities for an Assistant Manager at Domino's Pizza?

At Domino's Pizza, there are plenty of career advancement opportunities available to Assistant Managers. Many individuals begin as delivery drivers or crew members and go on to become General Managers or Franchise Owners. Showcasing your leadership skills and commitment can open doors to higher management roles, allowing you to grow within the company.

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Common Interview Questions for Assistant Manager(03810) - 3311 SE Federal Hwy
How would you handle a difficult customer as an Assistant Manager at Domino's Pizza?

To handle a difficult customer as an Assistant Manager at Domino's Pizza, I would first listen attentively to the customer's concerns, express empathy for their situation, and assure them that I'm committed to finding a solution. I would remain calm and professional, striving to resolve the issue swiftly while ensuring their satisfaction. A positive attitude can turn a challenging situation into a successful customer service experience.

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What strategies would you implement to motivate your team during busy hours?

To motivate my team during busy hours, I would implement a strategy focused on recognition and teamwork. I’d encourage my crew members by celebrating small wins, creating a competitive yet supportive atmosphere, and keeping communication open. Reinforcing a strong team spirit helps keep morale high even during peak periods, reminding everyone of our shared goal of providing excellent service.

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Can you describe a time when you successfully managed a challenging shift?

During a particularly challenging shift, we experienced a surge in orders and some staff absences. I quickly reassigned tasks, took on delivery duties myself, and communicated effectively with my team to keep everyone focused and organized. By keeping a calm demeanor and ensuring that everyone was supported, we managed to deliver all orders on time, and customer feedback was overwhelmingly positive.

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What would you consider the most important quality for an Assistant Manager at Domino's Pizza?

The most important quality for an Assistant Manager at Domino's Pizza is strong leadership. This includes the ability to inspire and guide your team, communicate effectively, and model a positive attitude. Being proactive in problem-solving and maintaining a customer-focused mindset is also vital, as these traits drive both staff engagement and customer satisfaction.

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How would you ensure the adherence to company policies and procedures in your team?

To ensure adherence to company policies and procedures among my team, I would start by leading by example. I would regularly review key policies with my team, conduct training sessions, and provide resources for everyone to access. Regularly reinforcing the importance of these standards in team meetings will help maintain compliance and promote a culture of accountability.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

During a busy shift, I prioritize tasks by assessing immediate needs and focusing on customer service first. I ensure that orders are prepared and delivered timely while delegating tasks to team members based on their strengths. Keeping an organized workflow and monitoring operations helps to manage priorities effectively, ensuring that everything runs smoothly.

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How would you approach training new employees as an Assistant Manager at Domino's Pizza?

Training new employees as an Assistant Manager at Domino's Pizza would involve a comprehensive approach. I would start with an orientation that covers company values and operational procedures, followed by hands-on training where they shadow experienced team members. I’d encourage questions and create an environment where they feel supported while gradually increasing their responsibilities.

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What techniques would you use to control costs effectively while managing your store?

To control costs effectively while managing my store at Domino's Pizza, I would consistently monitor inventory levels to minimize waste, conduct regular audits, and enforce strict handling procedures. Educating staff on cost implications and encouraging them to contribute to ideas for savings will cultivate a more cost-conscious workplace that can improve profitability.

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What steps would you take to maintain store cleanliness and safety?

To maintain store cleanliness and safety, I would implement a daily checklist that includes cleaning protocols for different areas of the store. I would perform regular inspections and address any safety concerns immediately. Training staff on safety practices and the importance of cleanliness ensures that everyone is accountable, creating a safe and welcoming environment for employees and customers alike.

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How do you handle feedback from customers and staff as an Assistant Manager at Domino's Pizza?

Handling feedback from customers and staff involves actively listening and taking constructive criticism to heart. I would encourage open communication by promoting a culture where feedback is welcomed, addressing concerns quickly, and following up to ensure resolution. For customers, I strive to turn their feedback into actionable changes, while with staff, it’s vital to recognize their input and make adjustments as needed.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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