Assistant Manager(04450) - 104 64th St. - job 2 of 3

As an Assistant Manager at Domino's in Ocean City, MD, your key responsibilities include serving as the manager-on-duty, assisting in recruitment and training of Team Members, upholding brand standards, and ensuring high-quality service and products. You will also be tasked with maximizing sales and profits, managing inventory, and developing relationships with customers and the community.

To apply for the Assistant Manager position at Domino's, you need to be at least 18 years old, possess a positive attitude, and demonstrate strong integrity and honesty. You should have reliable transportation and a valid driver’s license. Previous experience with inventory control, labor costs, and computer skills are also important, as is your ability to effectively communicate and lead a team.

Domino's is committed to promoting from within, which means as an Assistant Manager in Ocean City, MD, you'll receive extensive training and support to help you advance your career. Many of our team members have started in the Assistant Manager role and moved on to become successful franchise owners or managers, thanks to the opportunities and hands-on experience provided.

As an Assistant Manager at Domino's, you can expect paid training that encompasses all aspects of store operations and leadership. You'll learn how to effectively train new team members, manage inventory, maintain quality control, and uphold brand standards, which equips you with the skills needed for career advancement and operational excellence.

Domino's offers a variety of perks and benefits for Assistant Managers, including competitive wages, delivery mileage compensation, tips, and overtime pay. Additionally, employees enjoy health insurance, paid time off, a positive work culture, and opportunities for rapid career progression in a supportive environment.

A successful Assistant Manager at Domino's embodies strong leadership, effective communication, and a positive attitude. They should be skilled in training and mentoring team members, upholding company standards, and fostering a collaborative work environment.

Handling an unsatisfied customer involves actively listening to their concerns, empathizing with their situation, and providing a prompt solution. It's important to maintain a calm demeanor and demonstrate a willingness to rectify the issue to ensure customer satisfaction.

When discussing inventory management, highlight your ability to track stock levels accurately, conduct regular audits, and manage food costs effectively. Explain how you’ve used these skills to contribute to the overall efficiency of a previous operation.

To ensure your team meets sales and service goals, you'll want to set clear expectations, provide ongoing training, and conduct regular performance evaluations. Recognizing achievements and creating a motivating atmosphere are also key to driving team success.

Strategies to increase customer engagement might include utilizing social media for promotions, building community relationships through local events, and ensuring excellent service during interactions. Highlight any specific examples of how these strategies have worked in your experience.

During a busy shift, prioritize tasks by assessing immediate needs, delegating responsibilities to team members, and ensuring key operations are running smoothly. Effective time management and staying calm under pressure are essential to maintaining workflow.

In discussing conflict management, share a specific example where you facilitated a conversation between team members, identified the root of the issue, and worked collaboratively toward a resolution. Emphasize communication skills and the importance of a harmonious work environment.

It's beneficial to discuss your practical experience with financial reporting, including how you’ve managed daily cash receipts, reconciled reports, and ensured security protocols are followed to minimize discrepancies.

Motivation can be fostered by setting achievable goals, celebrating team successes, and creating a supportive culture where feedback is valued. Sharing personal anecdotes of how you’ve boosted morale in your previous roles can provide impactful insights.

Express your passion for the brand, your desire for a career in food service, and your enthusiasm about being part of a team-driven environment. Highlight how this role aligns with your career goals and your excitement for the potential growth opportunities within the company.