Assistant Manager(05173) - 12670 W Dixie Hwy

As an Assistant Manager at Domino's, your responsibilities include cost controls, inventory management, cash management, and maintaining strong customer relations during your shift. You'll also assist with daily operations and the development of team members to maintain a high standard of food safety and service excellence.

To apply for the Assistant Manager role at Domino's, you must be at least 18 years old, possess prior leadership experience, and demonstrate excellent customer service skills. Experience in operations and employee development is preferred, as well as the ability to effectively operate and troubleshoot technology.

When you join Domino's as an Assistant Manager, you can expect comprehensive training with an industry-leading brand. This training focuses on essential managerial skills, operational procedures, food safety protocols, and customer service best practices, preparing you for success in your role.

While prior management experience is preferred for the Assistant Manager position at Domino's, it is not an absolute necessity. What matters more is your ability to lead a team, manage operations effectively, and provide excellent customer service.

Assistant Managers at Domino's enjoy a competitive hourly rate along with a robust benefits package. Additional perks include great discounts on menu items, a safe and fast-paced working environment, and excellent opportunities for career advancement within the company.

To prioritize tasks effectively during a busy shift, I'd assess the immediate needs of the team and customers. Starting with urgent customer concerns, I would then delegate responsibilities and ensure that operational tasks like inventory control are managed efficiently to maintain service quality.

In handling a difficult customer, I believe the key is to listen actively and empathize with their concerns. I would explain how I could resolve the issue, ensuring they feel valued, and follow up to make sure they leave satisfied, which enhances customer relations.

To motivate my team, I would employ a combination of positive reinforcement, clear communication of goals, and recognition of individual achievements. Creating a supportive atmosphere where team members feel invested in their contributions is essential for boosting morale.

Ensuring food safety protocols means educating team members consistently about hygiene practices and conducting routine checks. I would implement a regular training schedule and use reminders in high-traffic areas to reinforce the importance of safety at all times.

Conflict resolution requires tact and understanding; I would address conflicts quickly, facilitating a private conversation between the involved parties to hear both sides. My goal would be to guide them to a mutual understanding and encourage collaboration.

The most important quality for an Assistant Manager is strong leadership skills. It is essential to lead by example, support the team, and foster a positive environment that encourages teamwork and excellent customer service.

In a past role, I identified a need for better communication within the team. I initiated regular briefings, which improved our workflow and encouraged feedback. As a result, we saw a marked improvement in both team performance and customer satisfaction.

I assess training needs by observing new hires in action and noting where they excel or struggle. Regular one-on-one check-ins also help to understand their comfort levels with various tasks, allowing me to tailor training to boost their confidence and capabilities.

Technology plays a crucial role in streamlining operations and enhancing communication. I use tech tools for efficient scheduling, inventory tracking, and training materials, allowing me to focus more on team engagement and customer service.

I want to work as an Assistant Manager at Domino's because it combines my passion for customer service with my leadership skills. Moreover, Domino's commitment to employee development and a positive working environment aligns perfectly with my career goals and values.