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Assistant Manager(05382) - 4100 Brooken Hill Dr - job 2 of 3

Company Description

Wolds largest Pizza Company and Gold Franny winner.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Qualifications

Must have a favorable driving and criminal record check.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(05382) - 4100 Brooken Hill Dr, Domino's

Are you ready to take charge and step into a role where leadership is key? At Domino's Pizza, the world's largest pizza company and proud Gold Franny winner, we’re on the lookout for an Assistant Manager to join our dynamic team at our Fort Smith location on 4100 Brooken Hill Drive. This isn't just a job; it's your chance to showcase your natural ability to motivate and manage a team. As an Assistant Manager, you’ll dive into a variety of responsibilities including inventory management, cash control, and ensuring our high standards for customer service are met. You'll lead by example, helping your crew adhere to policies while delivering the best pizza in town. Think you have what it takes? This role demands multitasking abilities, sharp judgment, and a knack for people management. Not only is the work environment fun and flexible, but your advancement prospects are fantastic. Many of our team members started as delivery drivers and have climbed the ranks to become successful franchise owners. So, if you believe you were born to be the boss and want to help us maintain our reputation as the king of pizza delivery, then apply today! We're excited to see what you bring to the table.

Frequently Asked Questions (FAQs) for Assistant Manager(05382) - 4100 Brooken Hill Dr Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your key responsibilities will include overseeing team performance during your shifts, managing inventory and cash controls, ensuring excellent customer service, and adhering to company policies. You will also be responsible for training and staffing, managing paperwork, and maintaining store cleanliness. By taking charge of these aspects, you will help us deliver the best pizza experience in Fort Smith!

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What skills and qualifications do I need to become an Assistant Manager at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you will need strong leadership skills, the ability to multitask effectively, and proficiency in basic math, as you will manage cash transactions. Excellent communication skills are essential for coordinating with your team and customers. Any previous management experience will be a plus, but a positive attitude and a willingness to learn can be just as valuable when joining our Fort Smith team.

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How does Domino's Pizza support the career advancement of Assistant Managers?

Domino's Pizza places a strong emphasis on career advancement. Many team members have progressed from delivery drivers to Assistant Managers, and even further into franchise ownership roles. As an Assistant Manager, you will receive the training and experience necessary to rise through the ranks within our organization, with potential future roles including General Manager or Franchisee. Your career journey starts when you join us at our Fort Smith location!

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What does the work environment look like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is fast-paced, dynamic, and team-oriented. You will be working alongside motivated individuals in a fun atmosphere, yet you'll also face the challenges of managing a busy store. This position requires you to be hands-on, whether it’s assisting with orders, training new team members, or ensuring the store runs smoothly. Flexibility is key, as you may also work in varying temperatures both inside and outside the store.

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What kind of training can I expect as an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you can expect comprehensive on-the-job training. This training will cover everything from operational policies and procedures to the various roles within the store. You'll learn best practices for customer service, cash handling, and food management. Our team is dedicated to your growth, providing the guidance you need to excel in your position at our Fort Smith location.

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Common Interview Questions for Assistant Manager(05382) - 4100 Brooken Hill Dr
Can you describe a time when you successfully managed a team as an Assistant Manager?

When preparing to answer, think about a specific situation where your management skills were put to the test. Highlight how you motivated your team, resolved any conflicts, and achieved a successful outcome. Be sure to mention the positive impact your leadership had on the team and customer satisfaction.

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How do you ensure compliance with company policies and procedures as an Assistant Manager?

To answer effectively, emphasize the importance of leading by example and fostering a culture of adherence within your team. Discuss methods you have used to train team members and monitor compliance regularly to ensure everyone understands and follows the policies consistently.

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What strategies do you use to maintain excellent customer service in a busy environment?

In your response, highlight your commitment to customer satisfaction. Discuss strategies such as setting performance standards, providing regular training for your team, and handling customer complaints effectively to ensure that every customer receives the service they expect at Domino's Pizza.

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How do you handle conflicts within your team as an Assistant Manager?

Discuss your conflict resolution approach, emphasizing active listening, understanding each individual's perspective, and working towards a fair resolution. Prepare to share a specific example where you successfully navigated a conflict and how it improved team dynamics.

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What motivates you to work as an Assistant Manager at Domino's Pizza?

Reflect on your personal motivations, whether it’s a passion for pizza, leadership opportunities, or working in a fast-paced environment. Ensure you tie your motivation back to Domino’s core values, such as teamwork and customer satisfaction, which align with the company's goals.

Join Rise to see the full answer
How would you ensure that inventory control is managed effectively in your store?

Provide details on your approach to maintaining inventory, such as regular audits, effective communication with team members, and using inventory management systems. Mention the impact of proper inventory control on profitability and customer satisfaction, reinforcing its importance in your role.

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Can you give an example of a challenging shift and how you handled it?

Choose a specific instance where you encountered challenges such as staff shortages or high demand. Explain how you prioritized tasks, communicated with your team and customers, and ultimately navigated the situation. Highlight the outcomes, focusing on effective resolution and learning.

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What is your experience with cash handling and managing financial transactions?

Detail your experience with cash management, including daily cash reconciliation, ensuring accuracy in transactions, and adherence to financial policies. Mention how you maintain accountability and transparency in financial dealings, emphasizing the importance of integrity in the role.

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How do you approach staff training and development as an Assistant Manager?

Describe your philosophy on training and development, focusing on hands-on training, regular feedback, and fostering a growth mindset among team members. Illustrate with examples of how effective training improved team performance and contributed to the overall success of the store.

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What do you think sets Domino's Pizza apart from its competitors, and how would you convey this to your team?

When answering, reflect on Domino's unique selling points, such as quality ingredients, fast delivery, and exceptional customer service. Discuss how you would instill this knowledge in your team to ensure that they understand and embody these qualities in their work.

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Customer-Centric
Inclusive & Diverse
Collaboration over Competition
Transparent & Candid
Growth & Learning

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

7015 jobs
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Full-time, on-site
DATE POSTED
April 21, 2025

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