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Assistant Manager(06397) - 410 N Hwy 175 N image - Rise Careers
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Assistant Manager(06397) - 410 N Hwy 175 N

Company Description

Job Description

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

Other Duties

All Duties Covered in Driver and CSR Description may be included, review those positions for details

Other duties may arise that were not covered in this description.

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Average salary estimate

$35000 / YEARLY (est.)
min
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$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(06397) - 410 N Hwy 175 N, Domino's

If you're ready to take your career to the next level, the Assistant Manager position at our Seagoville location is perfect for you! This exciting role requires someone who can juggle a variety of responsibilities, ensuring everything runs smoothly during your shift. Your focus will be on cost controls, inventory management, cash control, and delivering an exceptional experience for our customers. As an Assistant Manager, you will set the standard for excellence and have the opportunity to lead and train a dynamic team. You’ll be in charge of staffing, paperwork, and adhering to the company’s policies and procedures while fostering a positive work environment. Your day-to-day will include everything from preparing delicious products to taking orders over the phone, all while maintaining store cleanliness and promoting profitability. We value communication skills, so being able to give clear instructions and connect with customers is essential. You’ll often be moving around, so a willingness to perform physical tasks is important—lifting, bending, and ensuring the store is ready for customers. If you have a positive outlook, a strong work ethic, and the desire to advance in your career, we can’t wait to hear from you and explore this exciting opportunity together!

Frequently Asked Questions (FAQs) for Assistant Manager(06397) - 410 N Hwy 175 N Role at Domino's
What are the key responsibilities of an Assistant Manager at our Seagoville location?

As an Assistant Manager at our Seagoville location, your primary responsibilities include managing inventory and cash controls, ensuring customer satisfaction, supervising staff, and maintaining store cleanliness. You’ll also be responsible for adhering to company policies and training new team members. This position requires a proactive approach to problem-solving while ensuring profitability through effective management.

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What qualifications do I need to become an Assistant Manager at your company?

To qualify for the Assistant Manager role at our company, candidates should possess strong communication skills, the ability to handle customer interactions positively, and a willingness to perform physical tasks. Previous management experience or supervisory roles in a retail or food service environment is preferred. We also require a valid driver’s license and safe driving record for potential delivery duties.

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What does a typical day look like for an Assistant Manager at our Seagoville branch?

A typical day for an Assistant Manager at our Seagoville branch involves overseeing operations during the shift, ensuring all team members follow procedures, managing inventory, and interacting with customers. You’ll begin with a team briefing, check inventory levels, handle cash flow, and conclude the day by ensuring everything is ready for the next shift.

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How does the company support the training and development of Assistant Managers?

Our company emphasizes training and development for Assistant Managers through on-the-job orientation, mentorship programs, and regular workshops focused on enhancing managerial skills. We believe in investing in our team so they can advance in their careers and maintain high standards of service.

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What skills are important for an Assistant Manager in Seagoville?

Important skills for an Assistant Manager in Seagoville include leadership, effective communication, problem-solving, multitasking, and customer service expertise. A strong work ethic and the ability to meet strict quality control standards are also crucial for success in this role.

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Common Interview Questions for Assistant Manager(06397) - 410 N Hwy 175 N
Can you describe a time when you had to deal with a difficult customer as an Assistant Manager?

When answering this question, focus on a specific instance where your conflict resolution skills were put to the test. Highlight how you listened to the customer's concerns, communicated effectively, and took action to rectify the situation, ensuring a positive outcome and retaining their patronage.

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How do you prioritize tasks during a busy shift as an Assistant Manager?

Discuss your method for prioritizing tasks, emphasizing the importance of tackling urgent issues first while delegating responsibilities to team members. Offering examples of previous experiences where this skill was crucial can demonstrate your managerial abilities effectively.

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What strategies do you use to motivate your team?

In your response, share specific methods that foster team motivation, such as setting clear goals, recognizing achievements, and creating a supportive environment. Discuss how these strategies lead to improved team performance and customer satisfaction.

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How do you handle staffing shortages as an Assistant Manager?

Explain your approach to staffing shortages by discussing your proactive strategies, such as cross-training employees and maintaining a versatile team. Share an example of how you successfully dealt with a staffing issue in the past, demonstrating your problem-solving skills.

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What do you consider to be the most important aspect of customer service?

When answering this question, reflect on your personal philosophy regarding customer service, focusing on empathy, timely communication, and going above and beyond to meet customer needs. Providing a personal example that illustrates these qualities will strengthen your response.

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How would you ensure that the store meets its profitability goals?

Discuss your understanding of budget management, inventory control, and cost-saving initiatives. Explain how your previous experiences in similar roles equipped you to identify areas for improvement and implement strategies that enhance profitability, while also maintaining quality and service.

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What is your experience with cash control and handling money?

Highlight your familiarity with cash management processes, including opening and closing cash registers, performing cash audits, and ensuring accurate daily reports. Relate your experience to how it contributes to the overall necessary controls within the store.

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How do you maintain a clean and safe work environment?

Share your understanding of health and safety regulations, emphasizing the importance of cleanliness and regular maintenance checks. Provide specific examples of how you implemented safety protocols in past roles to enhance overall workplace safety for staff and customers.

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Can you describe a successful training program you have implemented or participated in?

When addressing this question, narrate your experience in training staff, illustrating your methods for engaging learning styles and providing ongoing support. Discuss the results achieved through the program, such as improved employee retention or customer satisfaction scores.

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How do you ensure effective communication within your team?

Emphasize strategies you’ve employed to establish open lines of communication, including regular team meetings and feedback sessions. Demonstrate your commitment to ensuring that all team members feel heard and valued, which is essential for fostering a collaborative work environment.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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