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Assistant Manager(07238) - 6922 Ne Glisan

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
min
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(07238) - 6922 Ne Glisan, Domino's

Are you ready to take charge and lead a team to success? Domino's Pizza is on the lookout for an enthusiastic and driven Assistant Manager to join our Portland, Oregon location (07238) on Ne Glisan! In this role, you'll step into a position that combines your leadership skills with your love for pizza. As the Assistant Manager, you'll be the backbone of the store during your shifts, ensuring that everything runs smoothly. From managing the crew to overseeing cash and inventory controls, you'll have the chance to shine in a fast-paced environment. Your passion for customer service will be essential as you set the standard for the team. With your keen judgment and ability to multitask, you’ll not only maintain operational excellence but also foster a fun and positive atmosphere for your team. Plus, with our commitment to diversity and career advancement, this role could be your stepping stone to bigger leadership opportunities within Domino's. Are you ready to show us what you've got? Join us and let's make pizza history together!

Frequently Asked Questions (FAQs) for Assistant Manager(07238) - 6922 Ne Glisan Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza in Portland, Oregon, you'll be responsible for overseeing all operations during your shift, including cost controls, inventory management, and ensuring excellent customer relations. Your role will also involve staff supervision, training new team members, and maintaining compliance with company policies and procedures. It's a position that not only requires leadership but also a keen understanding of food management and customer service.

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What qualifications are needed to become an Assistant Manager with Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should possess strong leadership skills, excellent communication abilities, and a background in customer service. A high school diploma or equivalent is typically required, along with a passion for working in a fast-paced environment. Ideal candidates will also have basic math skills for inventory and cash management purposes, along with the ability to multitask and manage a team effectively.

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What advancement opportunities are available for Assistant Managers at Domino's Pizza?

Domino's Pizza offers a wealth of advancement opportunities for Assistant Managers like you. Many team members start as delivery drivers or crew members and work their way up to Assistant Manager, General Manager, and even franchise ownership. Our merit-based advancement program encourages growth and recognizes hard work, making it easy for dedicated employees to climb the ladder within the company.

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How does Domino's Pizza promote diversity among its team members?

At Domino's Pizza, we pride ourselves on creating an inclusive environment that values the unique talents of all team members. Our mission emphasizes recognizing and appreciating individual contributions, which helps create a workplace where everyone can reach their highest potential. We believe that diversity not only enriches our team but also enhances the customer experience, making it an integral part of our company culture.

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What kind of training can I expect as an Assistant Manager at Domino's Pizza?

As an incoming Assistant Manager at Domino's Pizza, you'll receive comprehensive on-the-job training to prepare you for your new role. Training will cover all operational aspects including team management, cost controls, customer service standards, and health and safety regulations. Our experienced team members will guide you through the training process, ensuring you're ready to lead successfully on your own.

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Common Interview Questions for Assistant Manager(07238) - 6922 Ne Glisan
How do you prioritize tasks as an Assistant Manager during busy shifts?

To effectively prioritize tasks, I focus on identifying the most urgent needs, such as ensuring team members are fulfilling their roles and that the customers are being served promptly. I also take into account the performance metrics and daily goals to adjust my focus throughout the shift. Implementing a clear communication strategy with my team helps keep everyone aligned.

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Can you describe a time when you resolved a conflict within your team?

In a previous role, I encountered a conflict between two team members over their responsibilities. I facilitated a meeting where each could express their concerns. I encouraged collaboration, guiding them to a mutual understanding and helping them redefine their roles. This not only resolved the conflict but also improved their working relationship.

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What steps do you take to maintain high customer service standards?

I emphasize training and communication with my team to maintain high customer service standards. Regular feedback sessions help address any service issues promptly. Additionally, I believe in leading by example—showing positivity and dedication to customers encourages my team to do the same, ensuring customers receive the best experience every time.

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How do you manage inventory effectively as an Assistant Manager?

Managing inventory effectively involves regular audits and clear communication with suppliers. I ensure that my team is trained in proper stock handling and that we utilize inventory management systems accurately. Tracking trends in sales helps avoid overstocking or shortages, allowing us to meet customer demand without unnecessary waste.

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What do you think makes a great team member at Domino's Pizza?

A great team member at Domino's Pizza is enthusiastic, dependable, and customer-oriented. They should be able to work well under pressure and know how to contribute to a positive team environment. A willingness to learn and adaptability to change are also key factors, helping to enhance the team's overall performance and service quality.

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How do you ensure compliance with health and safety standards?

Ensuring compliance with health and safety standards is crucial. I stay informed about all regulations and implement training sessions for team members to address these standards. Regular inspections and following established protocols for food safety help minimize risks and maintain a safe working environment.

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What strategies do you use to motivate your team?

Motivating my team involves recognizing their achievements, both big and small. I often implement incentive programs for performance-related bonuses and encourage team-building activities that foster camaraderie. Clear communication regarding goals and expectations also keeps everyone engaged and motivated to achieve success together.

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What would you do if a team member consistently failed to meet performance standards?

If a team member consistently fails to meet performance standards, I would first have a one-on-one discussion to understand any underlying issues they might be facing. Setting clear, achievable goals and offering additional training or support can help them improve. If performance doesn't improve despite these efforts, I would follow the proper escalation process as outlined by the company.

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How do you handle stressful situations during peak hours?

Handling stressful situations during peak hours requires composure and a strategic approach. I prioritize tasks based on urgency and ensure that communication within the team remains clear. Taking a moment to breathe and assess the situation also helps me stay focused, allowing me to guide my team through high-pressure moments effectively.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

I want to work for Domino's Pizza as an Assistant Manager because I admire the company’s commitment to quality and customer service. I’m passionate about pizza and believe my leadership skills would thrive in such a vibrant environment. I also appreciate Domino’s dedication to employee growth and diversity, which aligns with my values of teamwork and personal development.

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DATE POSTED
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