Assistant Manager(08475) - 1036 E Broadway - job 2 of 2

The Assistant Manager at 1036 E Broadway is responsible for several crucial functions including cost controls, inventory management, cash handling, and ensuring excellent customer relations while on duty. This involves overseeing day-to-day operations and assisting with staff management to ensure a smooth and enjoyable customer experience.

To apply for the Assistant Manager position at 1036 E Broadway, you should have prior leadership experience. The role also requires effective skills in employee training, food safety protocols, and technology troubleshooting. Additionally, applicants must be at least 18 years of age.

As an Assistant Manager at 1036 E Broadway, you can look forward to a competitive hourly rate along with a benefits package that includes industry-leading training, career advancement opportunities, and attractive discounts on menu items, making it a rewarding experience both personally and professionally.

Experience in employee development is crucial for an Assistant Manager at 1036 E Broadway as it helps in fostering a team-oriented environment. You’ll be expected to train and mentor team members, share best practices, and encourage growth which leads to improved performance and customer satisfaction.

The working environment for the Assistant Manager at 1036 E Broadway is safe, rewarding, and fast-paced. You’ll work alongside a dedicated team in a setting that values collaboration, customer service, and efficiency, making it an exciting place to advance your career.

Start by listening to both sides and understanding the issue thoroughly. Then mediate the discussion, encouraging a respectful dialogue to find common ground, and ultimately work towards a resolution that maintains team harmony and focuses on operational efficiency.

To improve customer service, I would first gather feedback from patrons and staff. Based on the input, I would develop training programs, implement best practices for friendly service, and regularly review service protocols to ensure continuous improvement.

In my previous position, I regularly monitored stock levels, placed orders efficiently, and implemented inventory control systems to minimize waste. This ensured that the restaurant operated smoothly and met customer demand without over-ordering.

I ensure compliance with food safety regulations by staying updated on local and federal guidelines. I routinely inspect food storage and preparation areas and conduct training sessions for staff to ensure everyone understands the importance of food safety practices.

If I noticed financial discrepancies, I would promptly report them to the management team while conducting a preliminary investigation to gather information. Transparency and accuracy are crucial, and I would follow established procedures to resolve the issue swiftly.

I would motivate my team by leading by example, maintaining a positive attitude, and providing encouragement. Recognizing individual achievements and promoting teamwork can boost morale and enhance overall efficiency during busy periods.

I once trained a new employee by creating a personalized training plan that included hands-on experience and shadowing. This approach helped them learn our standards effectively and build confidence in their capabilities, resulting in a smooth integration into our team.

I prioritize tasks by assessing urgency and importance, ensuring that customer-facing duties are handled first. I often create a quick checklist to keep track of essential tasks, allowing me to stay organized while ensuring smooth operations.

Technology plays a significant role in restaurant management by streamlining operations, improving customer service, and enhancing data analytics. Effective use of point-of-sale systems, inventory management tools, and staff scheduling software can significantly boost efficiency.

In a previous role, I noticed a customer celebrating a special occasion. I coordinated with my team to provide complimentary desserts and personalized service, which not only surprised the guest but also created a memorable experience that led to positive word-of-mouth referrals.