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Customer Service Rep(01207) - 1019 E State Rd image - Rise Careers
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Customer Service Rep(01207) - 1019 E State Rd - job 1 of 2

Job Description

Here at Domino’s, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you’re a friendly, energetic, and customer-focused individual who enjoys a fast-paced environment, we’d love to have you on our team! Whether it’s your hobby, main-gig, or supplemental job, we’re bound to have just the thing for you!

Requirements:

  • Must be 16 years of age or older

Our Ideal Candidate:

  • Shows up to every scheduled shift in full uniform & ready to work
  • Has the ability to work in a fast-paced environment
  • Demonstrates exceptional customer service, communication and teamwork skills
  • Prepares high-quality products to standard
  • Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience
  • Assists us in maintaining a clean and sanitary workplace
  • Follows all relevant food health and safety requirements
  • Loves to have FUN!!!

What We Offer:

  • A FUN work environment with a GREAT company culture
  • Daily access to your earned wages BEFORE payday
  • Employee discounts
  • Flexible schedules
  • Ongoing career and leadership development
  • Advancement opportunities
  • Health, Dental and Vision Insurance
    • Additional policies available

Additional Information

All your information will be kept confidential according to EEO guidelines

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CEO of Domino's
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What You Should Know About Customer Service Rep(01207) - 1019 E State Rd, Domino's

At Domino's in Lansing, Michigan, we're looking for a Customer Service Rep who thrives in a lively, fast-paced environment! If you are an energetic and friendly individual who loves working directly with customers, this role is perfect for you. Here, we're all about beating the rush and delivering delicious pizzas right when our customers want them. Your main responsibilities will include providing exceptional service, preparing high-quality products to our standards, and assisting in fulfilling customer orders efficiently. We're proud of our fun work culture, and we want employees who show up ready to give their best. Whether you're starting your career or just looking for a supplemental job, you will find opportunities for growth and development with us. Plus, enjoy the perks like daily access to earned wages, employee discounts, and flexible schedules. If you’ve got a passion for teamwork and a commitment to maintaining a clean and sanitary workplace, we’d love to meet you! You just need to be at least 16 years old to apply. Join our team and bring your enthusiasm — we can’t wait to work with you!

Frequently Asked Questions (FAQs) for Customer Service Rep(01207) - 1019 E State Rd Role at Domino's
What are the main responsibilities of a Customer Service Rep at Domino's?

As a Customer Service Rep at Domino's, your main responsibilities include providing exceptional customer service, preparing high-quality food products, assisting in order fulfillment, and maintaining a clean and safe working environment. You'll be at the forefront of ensuring our customers receive their food quickly and with a smile!

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What qualifications are needed to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's, candidates must be at least 16 years old. Ideal candidates show commitment by arriving on time for every shift, working well in high-pressure situations, and demonstrating excellent teamwork and communication skills.

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Is there room for advancement as a Customer Service Rep at Domino's?

Absolutely! At Domino's, we believe in promoting from within. As a Customer Service Rep, you'll have access to ongoing career and leadership development opportunities, setting you on a path towards advancement within the company.

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What is the work environment like for a Customer Service Rep at Domino's?

The work environment at Domino's is fun and dynamic! We encourage a culture of teamwork and positivity, where you'll be engaged in a fast-paced atmosphere that makes every shift enjoyable. Our team members often form lasting friendships while delivering amazing customer experiences.

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What benefits can a Customer Service Rep expect at Domino's?

As a Customer Service Rep at Domino's, you'll enjoy benefits such as employee discounts, flexible working hours, health insurance options, and the unique incentive of accessing your earned wages daily! We aim to support our team members both personally and professionally.

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Common Interview Questions for Customer Service Rep(01207) - 1019 E State Rd
Can you describe a time when you provided outstanding customer service as a Customer Service Rep?

When answering this question, think of a specific example that showcases your communication skills and problem-solving ability. Highlight how you went above and beyond to meet a customer’s needs, demonstrating your commitment to great service.

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How do you handle stressful situations when there is a rush of customers?

It's important to convey your ability to stay calm and focused under pressure. Share techniques you use to manage stress, such as prioritizing tasks, collaborating with teammates, and maintaining a positive attitude to enhance team efficiency.

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Why do you want to work at Domino's as a Customer Service Rep?

Express your enthusiasm for being part of a fun work culture and the chance to engage with customers regularly. Mention any appreciation for the values of teamwork and a fast-paced environment that Domino's embodies.

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What qualities do you think are essential for a successful Customer Service Rep?

Discuss key qualities like a friendly demeanor, excellent communication skills, reliability, and a strong work ethic. Explain how these traits contribute to a positive customer experience and team environment.

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How do you ensure high-quality customer service when preparing food at Domino's?

Discuss the importance of attention to detail, adherence to food safety regulations, and maintaining a clean workspace. You might also mention any previous experiences that illustrate your commitment to quality.

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How would you deal with a difficult customer complaint?

Share a strategy that includes listening actively to the customer's concerns, empathizing with their situation, and working towards a resolution that meets their needs while adhering to company policies.

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Can you give an example of how you work effectively in a team?

Describe an experience that highlights your ability to collaborate with others, adapt to team dynamics, and contribute positively to achieving a common goal. Focus on the importance of good communication and support.

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What is your availability for shifts as a Customer Service Rep?

Be honest about your availability while emphasizing flexibility where possible. Highlight your willingness to work varied shifts to meet the company's needs and support the team.

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How do you stay motivated during long shifts in a fast-paced environment?

Discuss personal motivation techniques, such as setting small goals throughout your shift, staying focused on providing great service, and enjoying the camaraderie with your coworkers.

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What do you think makes a positive workplace culture, especially in a fast-food environment like Domino's?

Remark on the importance of teamwork, open communication, respect, and having fun at work. Highlight how these aspects enhance job satisfaction and lead to better performance and customer service.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 4, 2025

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