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Customer Service Rep(01260) - 738 Michigan Ave - job 3 of 3

Job Description

Here at Domino’s, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you’re a friendly, energetic, and customer-focused individual who enjoys a fast-paced environment, we’d love to have you on our team! Whether it’s your hobby, main-gig, or supplemental job, we’re bound to have just the thing for you!

Requirements:

  • Must be 16 years of age or older

Our Ideal Candidate:

  • Shows up to every scheduled shift in full uniform & ready to work
  • Has the ability to work in a fast-paced environment
  • Demonstrates exceptional customer service, communication and teamwork skills
  • Prepares high-quality products to standard
  • Assists in oven tending and expediting orders out the door to ensure our customers receive the very best experience
  • Assists us in maintaining a clean and sanitary workplace
  • Follows all relevant food health and safety requirements
  • Loves to have FUN!!!

What We Offer:

  • A FUN work environment with a GREAT company culture
  • Daily access to your earned wages BEFORE payday
  • Employee discounts
  • Flexible schedules
  • Ongoing career and leadership development
  • Advancement opportunities
  • Health, Dental and Vision Insurance
    • Additional policies available

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

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What You Should Know About Customer Service Rep(01260) - 738 Michigan Ave, Domino's

At Domino’s, located at 738 Michigan Avenue, Holland, MI, we are all about making pizza dreams come true! As a Customer Service Rep, you'll be the friendly face that greets our customers during their hungry hours, whipping up a smile just as fast as you whip up a slice. We’re seeking energetic and enthusiastic individuals who thrive in a fast-paced, team-oriented environment. If you’ve got a passion for delivering exceptional customer service and enjoy engaging with people, you’ll feel right at home here. Your day-to-day will involve preparing high-quality pizzas to perfections while ensuring that every order is expedited with care, so our customers leave with a smile. You'll be part of a fun culture that values hard work, teamwork, and, most importantly, having a good time while you work. Plus, we offer flexible schedules, great employee discounts, and the chance to develop your career further! Whether it's a side gig or your primary job, we have positions tailored just for you! We're dedicated to keeping our workplace clean and following health standards, ensuring everyone is safe and happy. So, if you're ready to join a vibrant team at Domino’s where every day is pizza-themed, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Customer Service Rep(01260) - 738 Michigan Ave Role at Domino's
What are the responsibilities of a Customer Service Rep at Domino's?

As a Customer Service Rep at Domino's, you'll be responsible for providing outstanding customer service, preparing high-quality pizzas, and ensuring timely order delivery. You will also assist in maintaining a clean workspace, tend to ovens, and promote a fun atmosphere for both your coworkers and customers.

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What qualifications do I need to become a Customer Service Rep at Domino's?

To become a Customer Service Rep at Domino's, you must be at least 16 years of age and possess strong communication and teamwork skills. Previous experience in a fast-paced customer service role is beneficial, but a positive attitude and willingness to learn are what we value most!

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What is the work environment like for a Customer Service Rep at Domino's?

At Domino's, the work environment is lively and customer-centric. As a Customer Service Rep, you’ll work in a fast-paced setting with a team that values fun and hard work, ensuring that every employee enjoys their time while delivering great service.

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Can I have flexible hours as a Customer Service Rep at Domino's?

Absolutely! Domino's offers flexible schedules for Customer Service Reps, making it easy to balance work with other life commitments. Whether you want part-time hours or full-time work, there’s an option for you!

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What growth opportunities exist for Customer Service Reps at Domino's?

Domino's believes in promoting from within, providing Customer Service Reps with numerous opportunities for advancement! With ongoing career development and leadership training programs, you can grow your career all while having fun at work.

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Common Interview Questions for Customer Service Rep(01260) - 738 Michigan Ave
How would you handle a difficult customer as a Customer Service Rep at Domino's?

When dealing with a difficult customer, remain calm and listen actively to their concerns. Empathize with their situation and offer solutions for resolving their issue, showcasing your commitment to exceptional service at Domino's.

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What makes you a good fit for the Customer Service Rep position at Domino's?

Highlight your skills in customer service, enthusiasm for teamwork, and ability to work under pressure. Mention your passion for pizza and your desire to create amazing experiences for customers at Domino's.

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Describe a time you worked in a fast-paced environment. How did you manage?

Share a specific instance that showcases your ability to prioritize tasks and stay organized. Highlight strategies such as effective communication with your team and keeping a positive attitude to maintain productivity.

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What is your approach to keeping the workplace clean and safe?

Discuss the importance of adhering to health and safety standards. Talk about your experience in maintaining cleanliness and how regular checks ensure a safe environment for everyone at Domino's.

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How do you ensure high-quality service during busy hours?

Focus on teamwork and effective communication. Explain how you stay organized and prioritize tasks to maintain service standards during peak times whilst ensuring a fun environment.

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Can you give an example of excellent teamwork in a previous role?

Share a relevant experience where you collaborated with others to achieve a common goal. Emphasize how teamwork led to excellent customer service, reflecting the collaborative spirit of Domino's.

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What steps would you take if you noticed a co-worker struggling during a busy shift?

Demonstrate your teamwork skills by expressing the importance of offering support. Describe how you would step in to assist them while maintaining a positive atmosphere and ensuring customer satisfaction.

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How do you handle stress in a busy work environment?

Talk about techniques you use to manage stress, such as staying focused on tasks, communicating effectively with your team, and maintaining a sense of humor during high-pressure situations, which aligns perfectly with Domino's vibrant culture.

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Why is it important to follow health and safety regulations in a food service role?

Discuss how following health and safety regulations protects both customers and employees. It ensures food quality and safety and contributes to a positive working environment at Domino's.

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What motivates you to work in customer service?

Share your passion for helping others, building connections, and creating memorable experiences for customers. Highlight how making someone’s day brighter motivates you to excel in the Customer Service Rep role at Domino's.

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Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
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Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
February 20, 2025

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