Customer Service Rep(01618) - 1966 Old Hwy 94

As a Customer Service Rep at Domino's Pizza, your main responsibilities will include taking phone calls, managing customer orders, making pizzas to fulfill those orders, completing cash transactions, ensuring a sparkling clean work environment, and providing customers with a fantastic service experience.

To apply for the Customer Service Rep position at Domino's, you need to demonstrate the ability to follow directions, possess a flexible mindset, and be available to work on weekends and holidays. A great attitude and an easy smile are essential for this role.

Yes, as part of the application process for the Customer Service Rep role at Domino's Pizza, MBR Management Corporation requires all applicants to pass a criminal background check to ensure the safety and security of our customers and team members.

The work environment for a Customer Service Rep at Domino's is fast-paced and customer-focused, where teamwork and cooperation are essential. You'll enjoy a dynamic atmosphere alongside friendly colleagues, all dedicated to serving delicious pizza and exceptional service.

Absolutely! Domino's Pizza values its employees and often promotes from within. As a Customer Service Rep, you can work towards advancement opportunities, potentially moving into shift leader roles or management positions as you gain experience and showcase your skills.

When answering this question, focus on your passion for providing great customer service, your love for pizza, or your desire to work in a dynamic team environment. Be honest and let your enthusiasm shine through!

Demonstrating patience is key! Address the customer's concerns empathetically, listen actively, and reassure them that you will do your best to resolve the issue. Providing specific examples of past experiences can also make your answer stronger.

Share a specific example from your past experience where you went above and beyond for a customer. Highlight the situation, your actions, and the positive result. This will show your commitment to customer satisfaction.

Key skills include effective communication, problem-solving abilities, patience, adaptability, and a friendly demeanor. Emphasize how you embody these traits and how they will benefit your role at Domino's Pizza.

Explain your time-management strategies, such as focusing on urgent tasks first, staying organized, and remaining calm under pressure. Providing a brief framework you use can add credibility to your answer.

Teamwork is crucial at Domino's Pizza! Share how collaboration with colleagues helps enhance customer service and creates a positive work environment. Include personal experiences where teamwork led to a successful outcome.

Discuss the importance of positivity and support in the workplace. Mention specific actions like motivating peers, celebrating team successes, or maintaining a friendly attitude with customers.

Yes! When answering, confirm your capability to handle physical tasks and mention any relevant previous experience involving similar responsibilities. This shows you're prepared for the role's requirements.

Be honest and explain that you would immediately own up to the mistake, apologize to the customer, and correct the order as quickly as possible. This demonstrates accountability and a commitment to excellence.

Share your passion for meeting new people, resolving their concerns, and providing satisfaction. Personal anecdotes about memorable interactions or moments in previous roles can make your answer relatable and engaging.