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Customer Service Rep(05037)

Job Description

Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.

Why work for us:
• Schedule - We offer flexible scheduling & opportunities for overtime
• Perks – Discounts on menu items, safe work environment, & opportunities for growth
• Benefits – Domino’s offers excellent benefits (eligibility dependent on hours worked/week)
What we’re looking for in our Store Team Members:
• Demonstrates ability to maintain food and team member safety
• Excellent customer service skills
• Ability to operate store technology
• Ability to assist with store operations

Qualifications

Minimum job requirements:
• Must be 16 years of age or older

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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CEO of Domino's
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Average salary estimate

$27500 / YEARLY (est.)
min
max
$25000K
$30000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Customer Service Rep(05037), Domino's

As a Customer Service Representative at Domino's, located at 1093 W. Main St., Avon Park, FL, you will be at the forefront of delivering an exceptional customer experience. The role combines customer service duties with pizza-making responsibilities, ensuring that every customer leaves with a smile and a delicious meal in hand. You will be responsible for taking customer orders, answering inquiries, and making our mouth-watering pizzas with pride. At Domino's, we value our employees and offer flexible scheduling options that can fit your lifestyle, along with overtime opportunities for those who want to earn a little extra. We believe in rewarding hard work, which is why we provide great perks like discounts on menu items and a safe, supportive work environment. Our commitment to your growth means you'll have various opportunities to develop your career within the company. To excel in this role, you should be committed to maintaining food and team member safety, possess excellent customer service skills, and be comfortable using store technology. Whether you're working with teammates or directly interacting with customers, you'll play a vital role in our team. If you're 16 years of age or older and are looking for a place to kickstart your career, Domino's is the perfect fit for you. Join our team today and become a part of a brand that puts people first while delivering the 'Power of Possible' every day!

Frequently Asked Questions (FAQs) for Customer Service Rep(05037) Role at Domino's
What responsibilities does a Customer Service Rep at Domino's in Avon Park entail?

The responsibilities of a Customer Service Representative at Domino's in Avon Park include providing top-notch customer service, taking orders, answering customer inquiries, and preparing our delicious pizzas. You will also assist with daily store operations to ensure everything runs smoothly and efficiently.

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What qualifications do I need to apply for the Customer Service Rep position at Domino's?

To apply for the Customer Service Rep position at Domino's in Avon Park, you must be at least 16 years of age. Additionally, having excellent customer service skills, the ability to operate store technology, and a commitment to food safety will help you stand out as a candidate.

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Is there room for growth as a Customer Service Rep at Domino's?

Absolutely! At Domino's, we pride ourselves on offering ample opportunities for growth. Many of our store team members have advanced to management positions, starting their journeys as delivery drivers or pizza makers. We're committed to your development and career advancement.

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What are the working hours like for the Customer Service Rep position at Domino's?

The working hours for the Customer Service Rep position at Domino's are flexible to accommodate your schedule! We understand the importance of work-life balance, which is why we offer various shifts and overtime opportunities, making it easier for you to fit work into your life.

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What benefits does Domino's offer to Customer Service Reps?

Domino's offers a range of benefits for Customer Service Reps, including discounts on menu items and a safe work environment. Eligibility for additional benefits is dependent on the number of hours worked per week, so you can enjoy perks as you grow your career with us.

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Common Interview Questions for Customer Service Rep(05037)
What does excellent customer service mean to you as a Customer Service Rep?

Excellent customer service means addressing the customer's needs and ensuring a positive experience. As a Customer Service Rep, you should focus on being attentive, friendly, and responsive while resolving issues swiftly and effectively.

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How do you handle difficult customers while working at Domino's?

Handling difficult customers requires patience and empathy. Always listen to their concerns without interrupting, acknowledge their feelings, and work towards finding a solution that satisfies their needs while maintaining a positive demeanor.

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Can you describe a time when you provided exceptional customer service?

When answering this question, reflect on a specific instance where you went above and beyond for a customer. Explain the situation, what you did to help, and the positive outcome. Use this to showcase your commitment to excellent service.

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What steps do you take to ensure food and team member safety?

As a Customer Service Rep, ensuring safety involves following sanitation practices, properly handling food items, and adhering to company guidelines and policies. You should be proactive in communicating any safety concerns with your team and management.

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How would you prioritize tasks during a busy rush at the store?

During busy periods, prioritizing tasks is essential. Focus on taking orders first, then preparing food, and finally addressing any other operational needs. Team communication is key, so coordinate with your colleagues to manage workloads effectively.

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What do you enjoy most about working in a team environment?

Working in a team environment can be both enjoyable and rewarding. Share how collaboration fosters creativity, improves problem-solving, and enhances productivity, leading to a more fulfilling experience for both you and your customers.

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How do you keep yourself motivated during long shifts at Domino's?

Keeping motivation high during long shifts can be achieved through setting small goals throughout the day, staying engaged with your team, and focusing on the positive impact of your work on customer satisfaction.

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What skills do you believe are essential for a Customer Service Rep at Domino's?

Essential skills for a Customer Service Rep at Domino's include strong interpersonal skills, adaptability, problem-solving abilities, and a knack for effective communication. Each of these skills contributes to delivering an outstanding customer experience.

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How do you manage stress in a fast-paced work environment?

To manage stress, focus on maintaining a positive mindset, practicing deep breathing when necessary, and taking short, mindful breaks if needed. Staying organized and prioritizing your tasks can also reduce pressure and help you stay focused.

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What can you contribute to our team at Domino's as a Customer Service Rep?

As a candidate for the Customer Service Rep role, emphasize your unique skills, past experiences, and willingness to learn. Highlight how your strengths can enhance team dynamics and improve customer satisfaction at Domino's.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Part-time, on-site
DATE POSTED
January 1, 2025

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