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General Manager(08274) - 18770 Amar Rd.

Job Description

Exceptional customer service skills. Able to use point of sale system, order taking, cash handling. Strong leadership skills. Have the ability to hire, train and motivate a team of exceptional employees. Responsible for all team members and store operations. This includes scheduling,inventory, meeting food,labor and service goals. Know understand and enforce all company policies and procedures. Strong administrative skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Russell Weiner
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About General Manager(08274) - 18770 Amar Rd., Domino's

As the General Manager at 18770 Amar Rd., Walnut, CA, you’ll play a pivotal role in ensuring our operations run smoothly and effectively while delivering exceptional customer service. This dynamic position requires a keen ability to lead and inspire a team of professionals. You’ll be utilizing your strong leadership skills to hire, train, and motivate individuals who share our commitment to excellence. You’ll handle diverse responsibilities, including scheduling, inventory management, and ensuring that we meet our food, labor, and service goals. Your day-to-day challenges will involve using point-of-sale systems effectively, managing cash handling operations, and enforcing company policies and procedures. Strong administrative skills will also be essential, as you will oversee various documents and processes within the store. If you’re a proactive problem-solver with a customer-first mindset and a knack for multitasking, the General Manager position at 18770 Amar Rd. is the perfect opportunity for you to thrive and make a significant impact in a bustling retail environment.

Frequently Asked Questions (FAQs) for General Manager(08274) - 18770 Amar Rd. Role at Domino's
What are the primary responsibilities of a General Manager at 18770 Amar Rd.?

The General Manager at 18770 Amar Rd. is responsible for overseeing daily store operations, managing a dedicated team, and ensuring exceptional customer service. This includes hiring, training, and motivating employees, handling scheduling and inventory, and meeting food, labor, and service goals. They must also enforce company policies and maintain strong administrative procedures.

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What qualifications do I need to become a General Manager at 18770 Amar Rd.?

To become a General Manager at 18770 Amar Rd., you typically need strong leadership experience, outstanding customer service skills, and a familiarity with point-of-sale systems and cash handling. Moreover, possessing excellent organizational and administrative skills, along with the ability to motivate and manage a diverse team, is crucial for success in this role.

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How does the General Manager at 18770 Amar Rd. ensure team motivation?

The General Manager at 18770 Amar Rd. ensures team motivation through impactful leadership techniques, such as providing continuous training, offering positive reinforcement, setting clear expectations, and fostering an engaging work environment. By recognizing individual contributions and promoting teamwork, the manager cultivates a motivated staff focused on delivering an excellent customer experience.

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What skills are necessary for success as a General Manager at 18770 Amar Rd.?

Success as a General Manager at 18770 Amar Rd. requires a combination of strong leadership skills, exceptional customer service abilities, and proficiency in administrative tasks. A sound understanding of inventory management, point-of-sale systems, and employee relations, along with excellent communication and multitasking skills, are also crucial in this position.

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What makes the General Manager role at 18770 Amar Rd. unique?

The General Manager role at 18770 Amar Rd. is unique due to its blend of hands-on leadership and operational oversight in a fast-paced environment. This position allows individuals to directly influence customer experiences and employee satisfaction while having the responsibility for the store's overall performance, making it both challenging and rewarding.

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Common Interview Questions for General Manager(08274) - 18770 Amar Rd.
How would you handle a conflict between team members as a General Manager?

To effectively resolve a conflict between team members, I would first listen to each party's perspective in a private setting to understand their concerns. Then, I would encourage open dialogue, guiding them toward a collaborative solution while reminding them of our team goals and the importance of maintaining a supportive work environment.

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Can you describe your experience with inventory management in your previous roles?

In my previous roles, I extensively managed inventory through regular audits to track stock levels, ensuring optimal product availability while minimizing waste. Implementing software systems for monitoring inventory also helped me streamline processes, maintain accurate records, and enhance overall operational efficiency.

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What strategies would you use to improve customer service at 18770 Amar Rd.?

To enhance customer service at 18770 Amar Rd., I would implement regular staff training sessions focused on customer interaction, streamline processes to reduce wait times, and establish a customer feedback loop to identify areas for improvement. Empowering employees to make decisions can also foster a service-oriented culture.

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How do you measure success in your team?

I measure success in my team by setting clear performance metrics related to customer satisfaction, sales targets, and operational efficiency. Regular performance reviews and one-on-one feedback sessions help keep everyone aligned with our goals while celebrating achievements foster team morale and motivation.

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What would be your approach when introducing new policies at 18770 Amar Rd.?

When introducing new policies at 18770 Amar Rd., I would first ensure that all team members understand the reasons behind the changes and their impact on workflows. I would promote open discussions about the new policies, provide training if necessary, and encourage feedback to ease the transition and increase acceptance.

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How do you prioritize tasks when managing daily operations?

To prioritize tasks while managing daily operations, I assess the day’s demands and itemize urgent responsibilities, such as staffing needs or customer inquiries. I utilize a time management tool to ensure alignment with our service and operational goals while remaining adaptable to changing situations throughout the day.

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Can you share an example of how you motivated your team during a challenging period?

During a challenging period, I focused on maintaining positive morale by communicating transparently about the hurdles we faced. I organized team-building activities and personalized recognition for individual achievements, creating a more supportive atmosphere that helped us navigate the difficulties together and emerge stronger.

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What techniques do you use to ensure compliance with company policies?

To ensure compliance with company policies, I conduct regular training sessions and workshops to review these policies with team members. Additionally, open communication channels and having designated times for policy discussions foster an understanding and adherence to guidelines, allowing team members to feel comfortable seeking clarification when needed.

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How would you handle a poor-performing employee?

Handling a poor-performing employee requires a thoughtful approach. I would have a private conversation with them, assess any underlying issues, and clearly communicate my performance expectations. Together, we can collaboratively set achievable goals and establish a support system to help them improve.

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What are the key elements you look for when hiring team members?

When hiring team members, I prioritize candidates who showcase a strong work ethic, exceptional customer service skills, and the ability to work well in a team. Cultural fit is also crucial. I assess their adaptability and commitment to our values during the interview process to ensure they align with our company goals.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 3, 2024

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