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General Manager(08564) - 13297 South St - job 2 of 2

Job Description

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS: Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to commercial dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetetives tasks, work alone and with others, work under stress, meet estrct quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL DEMANDS STANDING: Most task are performed from a standing position. Walking surfaces include ceramic tile "Bricks" with linoleum in some food process areas. Height of work surfaces is generally between 36" and 48". WALKING:Walking is generally in short distances for short durations. SITTING:Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk Products deliveries are made two times a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 60 pounds with dimensions up to 3' X 1.5'. Cases are ussualy lifted from the floor and stacked on to shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their kneeswhile standing at the station. Duration of this position is approximately 30-45 seconds at one time, repeated continuoslsy during the day. Forward bending is also present at the front counter and when stacking ingredients. CROUCHING /SQUATTING: Perfomed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuosly; up, down and forward. Workers reach above 72" occasionaly to turn on'off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities requiere use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardborad pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencil/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. JOB DUTIES: Deliver product by car and thhen to door of customer. Deliver flyers and doorhangers or any marketing materials. REQUIERES: Valid Driver License with safe driving recor meeting company standards. Access to insured vehicle which can be used for delivery. ESSENTIAL SKILLS: Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS: CARRYING: During delivery, carry pizzas, sides and beverages while performing "walking" and "climbing" duties. DRIVING: Deliver company products within a designated delivery area. A team member may make several deliveries per shift. WWALKING: Delivery personnel must travel the store and delivery vehicle and from delivery vehicle to customer's location and back. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS: EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING: Far vision and night vision for driving.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About General Manager(08564) - 13297 South St, Domino's

Are you a dynamic leader with a passion for excellence? Look no further! We're searching for a General Manager to join our team at our Cerritos location, 13297 South St. As the General Manager, you'll be at the heart of our operations, ensuring that everything runs smoothly from taking inventory to preparing delicious products for our customers. Your ability to communicate effectively will shine as you engage with customers and collaborate with co-workers to process orders both in-person and over the phone. You'll oversee a bustling environment, handling everything from stock management to maintaining equipment and facility cleanliness. With your keen organizational skills, you’ll ensure the team meets strict quality control standards while adapting to the fast-paced challenges that come with the role. This position also requires physical stamina as you'll be on your feet, lifting products, and navigating various work conditions. Our team is dedicated to training and supporting you; comprehensive orientation will help you settle in and feel confident in your role. If you have a knack for leadership and a natural ability to inspire your team, we'd love to have you on board. Join us at our Cerritos location and help deliver unforgettable experiences to our valued customers while fostering a collaborative and positive work environment. Come be a part of something special with us!

Frequently Asked Questions (FAQs) for General Manager(08564) - 13297 South St Role at Domino's
What are the main responsibilities of a General Manager at 13297 South St?

As a General Manager at 13297 South St, your primary responsibilities will include overseeing daily operations, managing inventory, ensuring compliance with quality control standards, and maintaining equipment and facility cleanliness. You will also be responsible for training staff, handling customer orders, and collaborating closely with your team to ensure the best service for our customers.

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What qualifications do I need to become a General Manager in Cerritos?

To qualify for the General Manager position in Cerritos, applicants should possess exceptional leadership skills, strong communication abilities, and experience in managing a team. A background in the food service industry is beneficial. Organizational skills and knowledge of inventory control are also important to effectively perform the day-to-day operations.

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What skills are essential for a General Manager role at this location?

Essential skills for the General Manager role at 13297 South St include effective verbal and written communication skills, the ability to perform basic math operations for inventory management, and proficiency in using computers and touch screens for order processing. You should also have strong motor skills for tasks requiring hand-eye coordination and be able to work well under pressure.

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What kind of work conditions can a General Manager expect?

A General Manager at our Cerritos location will face a variety of work conditions, including exposure to different temperatures, sometimes adverse weather conditions when outside, and the dynamic environment of a busy kitchen. Physical demands include standing for long periods, lifting heavy products, and completing deliveries in a timely manner.

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What training is provided for new General Managers at this location?

New General Managers at 13297 South St will undergo comprehensive on-the-job training that includes orientation focused on operational procedures, equipment handling, and customer service expectations. We believe in equipping our team members with the necessary skills to thrive in their positions and deliver outstanding service.

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Common Interview Questions for General Manager(08564) - 13297 South St
How do you prioritize tasks when managing a team as a General Manager?

When prioritizing tasks as a General Manager, it's important to assess the urgency and importance of each responsibility. I usually start by identifying critical functions, such as customer orders and inventory management, and then delegate accordingly while ensuring all team members understand their roles. Communication is key to keeping everyone aligned.

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What strategies do you use to handle customer complaints?

Handling customer complaints effectively requires a calm demeanor and strong listening skills. I prioritize understanding the customer's perspective and aim to resolve the issue promptly. I will assess the situation, apologize when appropriate, and offer solutions, ensuring they leave satisfied while also implementing feedback to prevent future issues.

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Can you describe a time when you improved operational efficiency in your previous roles?

In a previous role, I implemented a new inventory management system that significantly reduced waste and improved ordering accuracy. By streamlining our processes, we were able to save time and costs, allowing our team to focus more on customer service, which enhanced our overall operational efficiency.

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How do you maintain high morale among staff?

Maintaining high staff morale is vital for any General Manager. I believe in fostering an open and supportive environment where team members feel valued. Regular feedback, recognition of hard work, and team-building activities are essential. Encouraging input and ideas from the team ensures they feel part of the decision-making process.

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What do you think is the most important skill for a General Manager?

The most important skill for a General Manager is strong leadership. This involves not only managing tasks and operations but also inspiring and motivating a team. It's essential to lead by example and create an environment where team members feel supported and empowered to excel in their roles.

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How do you handle stress and pressure during busy shifts?

Handling stress during busy shifts requires a combination of preparation, communication, and composure. I make sure to plan ahead by anticipating peak times and ensuring the team is well-staffed. Staying focused and maintaining open lines of communication with my team allows us to work collaboratively, even under pressure.

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What is your experience with financial management in a General Manager role?

In my previous roles, I have been responsible for financial management, including budgeting, forecasting, and cost control. This involved analyzing sales data to identify trends, managing expenses, and making data-driven decisions to enhance profitability while maintaining service standards.

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How do you train new employees effectively?

Training new employees effectively starts with a structured onboarding plan tailored to their roles. I focus on hands-on learning, pairing them with experienced staff for guidance and support. Regular check-ins during their initial days help address questions, and I provide constructive feedback to support their growth.

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What role does communication play in your management style?

Communication is fundamental in my management style. I prioritize transparent communication with the team to ensure everyone is on the same page regarding expectations and goals. Regular team meetings and one-on-ones help facilitate dialogue and encourage feedback, which strengthens team cohesion and performance.

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Why are you interested in becoming a General Manager at our Cerritos location?

I'm passionate about developing thriving teams and delivering exceptional customer experiences. The Cerritos location offers an opportunity to apply my skills in a fast-paced environment that values quality and service. I'm excited about contributing to the team's growth and success in this vibrant community.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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