POS Technical Support Specialist
Skills
- Technical support expertise
- Problem-solving
- Customer service
- Data analysis
- Communication skills
Responsibilities
- Investigate and resolve complex technical troubleshooting cases.
- Work closely with Account Owners and sales stakeholders for escalated issue resolutions.
- Develop expertise in DoorDash's Point of Sale processes and systems.
- Use data to identify opportunities for enhancing merchant experience.
- Collaborate with cross-functional teams to improve support operations.
Education
- Bachelor's degree or equivalent work experience
Benefits
- Premium healthcare
- Wellness expense reimbursement
- Paid parental leave
Average salary estimate
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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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