Support Specialist, Live Ops
Skills
- Leadership in operations
- Customer service expertise
- Strong understanding of Google Sheets/Excel
- Data visualization skills
- Bilingual in English and Spanish
Responsibilities
- Monitor intraday metrics related to customer experience
- Use internal tools to solve problems
- Reach out to customers, merchants, and Dashers
- Create documentation for processes
- Support new operational processes
Education
- High school diploma or equivalent
Benefits
- 401(k) plan with employer match
- Paid time off
- Wellness benefits
- Health insurance
- Mental health program
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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