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Brand Ambassador, South Shore, MA

Brand Ambassador - South Shore, MA


Downeast Cider

Downeast Cider is the #1 craft hard cider brand in New England and #2 hard cider in the country. Our first batches of unfiltered cider were fermented in the dorms of Bates College, Maine. We're now a team of 100, with new roles opening across all departments.

We produce, package, and ship our products at the cider house in East Boston, which is also the location of our office, taproom, and seasonal outdoor bar.


Suits need not apply.


Brand Ambassador

In this position, brand ambassadors are responsible for helping to promote product and increase sales throughout the home base territory.

 

Responsibilities

Execute high quality events and demos at stores, bars, festivals, etc.

Sample cider, answer questions about the product, and engage with customers

Make everyone's sampling experience one they won't forget - we really mean it

Manage gear and cider for demos and brand events

This job averages 20 hours per month and is night and weekend heavy. 


Must haves:

Must be 21+

Reliable access to a vehicle

Track record of providing excellent customer service

Excellent organization skills

Fun as hell personality

Employment is contingent upon successful completion of a background check. Background checks are conducted in accordance with all applicable laws.


Perks

Company-wide and department events, including Company Day, the annual Holiday Party, and Bagel Friday.

Cider stipend (LOTS of cider...how big is your fridge?)

Compensation

$25.00 per hour + $0.625 per mile


To apply, please submit your resume & a cover letter explaining why this post speaks to you. Drop the formal stuff and give it to us straight - why you? Do not ‘to whom you may concern’ us. We mean it.


we like to hire the way we like our cider; unfiltered. with the understanding that we can learn and grow from each other’s differences, we are proud to hire regardless of gender, race, nationality, religion, sexual orientation, disability, age, or anything else that makes us who we are.


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CEO of Downeast Cider House
Downeast Cider House CEO photo
Ross Brockman
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Average salary estimate

$52000 / YEARLY (est.)
min
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$52000K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Brand Ambassador, South Shore, MA, Downeast Cider House

If you're looking for an exciting opportunity to be a part of a passionate team, then the Brand Ambassador position at Downeast Cider in South Shore, MA is the perfect fit for you! As the #1 craft hard cider brand in New England, Downeast Cider is not just about producing amazing cider; it’s about creating unforgettable experiences for our customers. As a Brand Ambassador, you'll be the face of our brand at different events, bars, and festivals within your home base territory. Your main responsibility will be to engage with customers by sampling our delicious ciders and sharing their stories. Each event is your chance to make everyone's sampling experience memorable, sparking a love for our unfiltered cider. This flexible position averages 20 hours per month but often leans toward nights and weekends, ideal for those who can thrive in a dynamic environment. To succeed, you must be at least 21 years old, have access to reliable transportation, and possess a track record of excellent customer service—plus, a fun-as-hell personality! You’ll have the chance to manage everything from gear to cider for demos, ensuring that every event is a hit. At Downeast Cider, we're all about authenticity, so show us the real you in your application with a cover letter that explains why you resonate with our brand. If you love cider and enjoy making connections, we want you on our team!

Frequently Asked Questions (FAQs) for Brand Ambassador, South Shore, MA Role at Downeast Cider House
What are the responsibilities of a Brand Ambassador at Downeast Cider in South Shore, MA?

As a Brand Ambassador for Downeast Cider in South Shore, MA, your main responsibilities include executing high-quality events and demos, sampling our delicious ciders, answering product-related questions, and truly engaging with customers to enhance their tasting experience. You're responsible for managing the necessary gear and cider for these brand events and creating a vibrant atmosphere wherever you go.

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What qualifications do I need to apply for the Brand Ambassador position at Downeast Cider?

To apply for the Brand Ambassador position at Downeast Cider, you must be at least 21 years old and have reliable access to a vehicle. A proven record of excellent customer service and strong organizational skills are crucial. Additionally, embodying a fun and engaging personality is key to making your sampling events memorable!

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How much does a Brand Ambassador at Downeast Cider in South Shore, MA get paid?

Brand Ambassadors at Downeast Cider in South Shore, MA earn $25.00 per hour along with $0.625 per mile for travel. This compensation structure ensures that you’re rewarded not only for your time but also for the excitement and energy you bring to each event!

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What kind of events will a Brand Ambassador at Downeast Cider be attending?

In the Brand Ambassador role at Downeast Cider, you'll attend a variety of events including store demos, local bars, and festivals. Every event is a chance to showcase Downeast Cider and engage with potential customers, making it a fun and interactive experience for everyone involved.

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How do I apply for the Brand Ambassador position at Downeast Cider in South Shore, MA?

To apply for the Brand Ambassador position at Downeast Cider in South Shore, MA, you should submit your resume accompanied by a cover letter that clearly articulates why you're excited about this role. Make sure to drop the formality and show us your personality—let us know why you would be a great fit for our team!

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Common Interview Questions for Brand Ambassador, South Shore, MA
What makes you a great Brand Ambassador for Downeast Cider?

When answering this question, highlight your experience in customer service and your passion for craft beverages like cider. Mention specific skills that relate to engaging customers and creating memorable experiences at events, emphasizing how these align with Downeast Cider's brand values.

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How do you manage your time when juggling multiple responsibilities at events?

You can tackle this question by discussing your organizational strategies, such as planning and prioritization. Share an example from past experiences where you successfully managed various tasks during busy events, showcasing your ability to stay focused and deliver excellent customer service.

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Can you describe a challenging situation you faced in a customer service role and how you handled it?

Use this opportunity to demonstrate problem-solving skills. Outline the situation clearly, explaining the steps you took to resolve the issue while keeping the customer experience positive. This shows you can handle challenges while still promoting the brand effectively.

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How do you approach sampling and engaging customers at events?

When responding, describe your friendly and approachable demeanor. Explain how you use storytelling and product knowledge to connect with customers, ensuring they feel engaged and excited about the brand. Share an example of a successful interaction at an event.

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What do you know about Downeast Cider and why do you want to work with us?

In your answer, express genuine enthusiasm for Downeast Cider and highlight what you admire about the brand. Mention its reputation as a leading craft cider producer and your personal experiences with its products, linking your interests to the brand’s values.

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How would you handle someone who isn't interested in trying our cider?

Address this by showcasing your ability to remain positive and respectful. You could suggest different ways to entice them to sample, or share interesting facts about the craft cider that may intrigue them, ensuring you maintain a friendly atmosphere.

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What strategies do you use to create memorable experiences at events?

Discuss creative approaches you’ve taken in the past, such as interactive demonstrations or thematic decorations, to enhance brand visibility. Highlight the importance of personal connections and how they impact overall customer engagement.

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Are you comfortable working during evenings and weekends?

This question is straightforward; affirm your availability by sharing your enthusiasm for the flexible hours and how it suits your lifestyle. Emphasizing your ability to thrive in dynamic settings will reassure them of your commitment.

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How do you keep yourself motivated while working in a role that isn't primarily office-based?

Respond by highlighting your passion for the brand and your enjoyment in interacting with customers. Sharing that you view each event as an opportunity to spread joy and positive vibes will demonstrate your commitment to the role.

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What would you do if you received negative feedback during a sampling event?

Talk about the importance of staying calm and receptive. Explain that you would analyze the feedback constructively, engage the customer to understand their perspective, and use it as a learning opportunity to enhance future interactions.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
January 1, 2025

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