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Student Recruitment Coordinator

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.


DREAM is seeking a dynamic and results-driven individual to serve as the network Student Recruitment Coordinator. Reporting to the Director of Student Recruitment, the Student Recruitment Coordinator will be responsible for the execution of on the ground recruitment and enrollment tactics, for driving recruitment efforts with community based partners, and will function as a contact person for all enrollment inquiries. The Student Recruitment Coordinator will have a significant role in ensuring the efficiency of enrollment systems and in the development of key community partnerships while providing exemplary customer service. 


This is an exciting opportunity to support with refining and scaling DREAM’s student recruitment and enrollment processes. The ideal candidate must understand and value DREAM’s unique approach to youth development, must enjoy building relationships in new communities, and must be comfortable traveling across the Bronx. 


Responsibilities
  • Execute on student recruitment and enrollment initiatives, in partnership with the Director of Student Recruitment and school staff, to achieve 100% enrollment in all schools on the first day of classes;
  • Support with all outreach efforts to hit target application numbers in each school and grade, including but not limited to literature drop-off at community organizations and daycares/headstarts/preschools, attending school fairs and community recruitment events, and generating new leads;
  • Drive all lead outreach efforts to convert leads to applicants, including but not limited to ensuring all leads receive a call in a timely and cultivating way;
  • Ensure data integrity in Schoolmint, including the accurate transfer of information from the website application;
  • Serve as the primary point of contact with new to DREAM families and ensure a smooth handoff to school staff that supports families with registration;
  • Support with developing inventory systems for recruitment promotional materials to allow for supplies to be stocked and ordered in a timely manner, and ensure schools have needed materials;
  • Take on additional student recruitment responsibilities, as needed.


Qualifications
  • Bachelor's degree, required;
  • Conversational Proficiency in Spanish, required;
  • 1+ years of experience in office management, customer service, student recruitment, talent recruitment, or other similar positions, required;
  • Experience within charter schools, highly preferred;
  • Effective time management and ability to prioritize tasks;
  • Ability to keep information organized in order to complete tasks in a timely manner;
  • Strong customer service orientation;
  • Strong communication skills and the ability to work collaboratively and cross-functionally;
  • Ability to enter data accurately and in a timely manner;
  • Flexibility and adaptability;
  • Familiarity with SchoolMint, preferred;
  • Familiarity with GoogleSuite (docs, drive, sheets, etc.);
  • A commitment to diversity, equity, and inclusion, specifically, the ability to interact warmly and professionally with a diverse group of staff, students, and families;
  • A strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.


Working Expectations
  • The Student Recruitment Coordinator is part of the People and Equity Team, which currently works 3 days in the office and up to 2 days remote, per week (subject to change, and with some weeks requiring more time in-person, for example for student recruitment events).
  • Typical hours for a Student Recruitment Coordinator are roughly 10:00am until 7:00pm, with occasional shifts in timing as needed throughout the school year.
  • Occasional later evening & weekend work to attend student recruitment events is required.


Benefits and Paid Time Off
  • We offer comprehensive benefits including:
  • Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
  • The ability to select between a variety of medical plans according to what best suits the employee’s needs;
  • Dental and vision plans;
  • Disability benefits;
  • Life insurance;
  • Up to 12 weeks fully paid of Parental Leave; 
  • Flexible spending account options;
  • Pre-tax commuter benefits (parking and transit);
  • Fitness and entertainment discounts;
  • A variety of support through our employee assistance program (EAP);
  • A 403(b) retirement plan with employer matching up to 4% after one year of employment;
  • Access to a professional development fund;
  • Referral bonuses;
  • All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays;
  • Benefits are subject to change.


Compensation
  • DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $63,500 to $73,500 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.


Our Commitment to Diversity, Equity, and Inclusion


At DREAM, diversity, equity, and inclusion are a matter of mission. 


From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.


Come dream with us.


DREAM Maxims 


All Kids Can. This Kid Can.

DREAM is Family.

Fun is a Serious Value.

Teamwork Makes the DREAM Work.

Fail. Persist. Exceed.

DREAM Big.


Applying to DREAM


We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!


DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.

Average salary estimate

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What You Should Know About Student Recruitment Coordinator, DREAM

DREAM is on the lookout for a passionate and results-driven Student Recruitment Coordinator to join our team in East Harlem, New York. Founded in 1991, we’re dedicated to serving over 2,500 youth through our innovative charter schools and community programs. In this role, you’ll be instrumental in executing our student recruitment and enrollment initiatives along with our Director of Student Recruitment. You'll work closely with community partners and serve as the friendly face for enrollment inquiries. If you thrive in building relationships, enjoy engaging with families, and are excited to drive recruitment efforts, this could be the perfect job for you! The ideal candidate must possess a bachelor’s degree and be conversant in Spanish, with at least a year of experience in customer service or a comparable role. You'll have the chance to make a real difference in our students’ lives by supporting our mission of rigorous academics and social-emotional learning. With comprehensive benefits, including flexible medical health plans and generous paid time off, we are committed to providing a supportive work environment. If you’re eager to join a team that dreams big and helps students achieve success, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Student Recruitment Coordinator Role at DREAM
What responsibilities does the Student Recruitment Coordinator at DREAM have?

The Student Recruitment Coordinator at DREAM is responsible for executing recruitment and enrollment strategies to ensure 100% enrollment in schools. Key duties include outreach efforts, managing leads, ensuring data integrity in systems like Schoolmint, and being the primary contact for new families. The role contributes significantly to building community partnerships and improving enrollment efficiency.

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What qualifications are needed for the Student Recruitment Coordinator role at DREAM?

To be considered for the Student Recruitment Coordinator position at DREAM, candidates must have a bachelor's degree and conversational proficiency in Spanish. Additionally, at least one year of experience in student recruitment, customer service, or a similar role is required. Ideal candidates also have a strong commitment to diversity, equity, and inclusion, as well as effective time management and organizational skills.

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What is the work environment like for the Student Recruitment Coordinator at DREAM?

The Student Recruitment Coordinator works as part of the People and Equity Team, typically spending three days in the office and up to two days remotely each week. Expect to work typical hours from 10:00 AM to 7:00 PM, with some evening and weekend events for recruitment. This dynamic work environment encourages collaboration and creativity in reaching out to diverse communities.

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What kind of support and benefits does DREAM offer its Student Recruitment Coordinator?

DREAM provides a comprehensive benefits package for its Student Recruitment Coordinator role, including flexible medical health plans, dental and vision insurance, a retirement plan with employer matching, and opportunities for professional development. Additionally, staff enjoy ample paid time off, including holidays, sick days, and personal days, making for a supportive and rewarding work environment.

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How does DREAM ensure a diverse and inclusive atmosphere for its Student Recruitment Coordinator?

DREAM is deeply committed to diversity, equity, and inclusion. The organization actively works to build a team that reflects the diversity of its student body. The Student Recruitment Coordinator will interact warmly with a diverse group of staff and families, promoting an inclusive environment that elevates all voices within the community.

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Common Interview Questions for Student Recruitment Coordinator
Can you describe your experience with student recruitment and outreach?

You could begin by discussing any previous roles in student recruitment or customer-facing positions, particularly highlighting specifics about outreach methods you've implemented and the outcomes achieved. Emphasize your ability to connect with families and community members effectively.

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How do you prioritize tasks and manage your time effectively?

Discuss techniques you've used to prioritize tasks, such as to-do lists, time-blocking, or project management tools. Provide examples of how effective prioritization led to successful project outcomes or how you tackled competing deadlines in your previous roles.

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Why do you want to work for DREAM as a Student Recruitment Coordinator?

This is an opportunity to show your passion for the organization's mission. Share why you resonate with DREAM's commitment to youth development and how you plan to contribute to their goals of equity and inclusion in education.

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How would you handle a situation with an upset parent or guardian?

Outline your approach to managing conflict, such as listening to their concerns, validating their feelings, and providing clear information on how you can resolve the issue. It's essential to convey empathy and commitment to customer service.

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What strategies would you employ to promote community partnerships for recruitment?

Discuss previous experiences where you’ve built partnerships with local organizations. Detail specific strategies you would take, such as attending community events, forming collaborative initiatives, or leveraging digital platforms for outreach.

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How do you ensure data integrity in enrollment systems?

Explain any experience you have with data management systems, mentioning specific steps you take to ensure data accuracy, such as regular audits, checks for consistency, and adherence to protocols for data entry.

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What role does cultural competency play in this position?

Highlight the importance of understanding and respecting the diverse cultures of the families and communities you will serve. Discuss how you’ve taken steps to educate yourself about different backgrounds and how that awareness can enhance your ability to communicate and connect.

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Can you discuss a time you successfully converted a lead into an applicant?

Share a specific scenario where you nurtured a lead through effective communication and targeted follow-up, ultimately leading to their successful application. Highlight any methods or approaches that were particularly beneficial.

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How would you approach recruitment at community events?

Framework your answer with an efficient plan: preparing materials, establishing goals for attendance and follow-up, and summarizing your approach to engaging the audience. Mention any past successes or lessons learned from similar events.

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What makes you a good fit for the Student Recruitment Coordinator role at DREAM?

Reflect on your unique skills, passion for education, and commitment to community engagement. Discuss your relevant experiences and how your values align with DREAM's mission, emphasizing your readiness to contribute meaningfully to student recruitment efforts.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 28, 2025

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