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Strategic Lead (m/f/x) – Product Compliance

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing actionable data on how applications are performing in real-time—for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues.
As a leading solution in that area, we aim to be the best-in-class and innovative SaaS company for the most significant enterprise globally, including highly regulated sectors like government, healthcare, financial services, or energy.
 

Job Description

Your role at Dynatrace

As the Strategic Lead for our Product Compliance and Certification (PCC) team, you will be the strategic driver for our global compliance, certifications, and accreditations efforts. You will guide the development and implementation of the certification strategy across highly regulated industries, ensuring that our products meet both legal and customer needs in relation to data privacy, security, and industry-specific regulations.

  • Drive the strategy for global certifications, accreditations, and data privacy compliance, ensuring alignment with both Dynatrace’s innovation goals and regulatory requirements.
  • Understand the nuances of accreditation and regulatory processes compared to feature development, and balance these with product innovations.
  • Lead and collaborate across teams including R&D, Legal, Sales, and Marketing to foster cooperation, drive outcomes, and ensure our product certifications meet internal goals and customer demands.
  • Work closely with customers to understand how certification and compliance align with their operational needs while factoring in the limitations and dependencies of our product.
  • Mentor and support the Product Compliance and Certification (PCC) team, providing guidance, problem-solving, and helping allocate workloads effectively.
  • Own the end-to-end journey for obtaining critical certifications and meeting data privacy requirements, from understanding regulatory standards to coordinating efforts across teams.
  • Use your technical expertise to interpret how requirements will impact our products and workflows, ensuring that solutions align with both certification needs and technical feasibility.

Be a customer advocate, balancing Dynatrace’s product ambitions with customer requirements and expectations related to compliance.
 

Qualifications

What will help you succeed

  • 7+ years of experience in product management or leadership roles, particularly in compliance or regulatory certification across highly regulated industries like finance, healthcare, public sector, or cloud technology.
  • Proven ability to develop global strategies for product compliance and certifications in the SaaS or cloud software space.
  • Deep understanding of data privacy regulations, security standards, and accreditation processes, including navigating frameworks like ISO, GDPR, FedRAMP, SOC 2, or HIPAA.
  • Experience collaborating with multidisciplinary teams (legal, product management, development, and marketing) to achieve cross-functional goals.
  • Strong leadership in mentoring and guiding teams, with the ability to allocate resources and balance workloads effectively.
  • Exceptional problem-solving and decision-making skills, particularly in complex, compliance-heavy environments.
  • Demonstrated ability to balance business and technical requirements, and to distill complex regulatory requirements into actionable product roadmaps.
  • Comfortable engaging directly with customers to understand their needs and communicate how Dynatrace’s certifications and compliance efforts address those requirements.
  • Passionate about technology, especially in areas like cloud computing, AI, data security, and SaaS products.

Additional Information

Why you will love being a Dynatracer

What's in it for you? 

  • one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.  
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.  
  • Working models that offer you the flexibility you need, ranging from remote options to hybrid ones combining home and in-office work.  
  • A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.   
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.  
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.   
  • truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all  
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.    
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program. 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Strategic Lead (m/f/x) – Product Compliance, Dynatrace

At Dynatrace in Linz, Austria, we're on the lookout for a Strategic Lead for our Product Compliance and Certification (PCC) team! This is an exciting opportunity where you'll shape our global compliance and certification strategies across various highly regulated industries. Your expertise will be central to guiding our efforts in ensuring our products not only meet legal standards but also resonate with customer needs, especially regarding data privacy and security. In your day-to-day, you'll collaborate with diverse teams including R&D, Legal, Sales, and Marketing, fostering an environment that drives results while aligning with our innovation goals. You'll also engage directly with customers, understanding their operational requirements and ensuring our compliance solutions meet their expectations. With over 7 years of experience in product management or compliance roles, you'll lead this team with mentoring and problem-solving expertise. At Dynatrace, we believe in a culture of creativity, innovation, and the importance of having a work-life balance, so you'll enjoy flexible working models ranging from remote to hybrid. If you're passionate about technology and ready to make your mark in the SaaS space, this role could be your perfect fit!

Frequently Asked Questions (FAQs) for Strategic Lead (m/f/x) – Product Compliance Role at Dynatrace
What does a Strategic Lead in Product Compliance at Dynatrace do?

The Strategic Lead for Product Compliance at Dynatrace is responsible for developing and implementing the certification strategy while ensuring our products meet regulatory requirements. This includes collaborating with teams across the company to align compliance with product innovations and customer needs.

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What qualifications are needed for the Strategic Lead (m/f/x) – Product Compliance at Dynatrace?

Candidates for the Strategic Lead position must have over 7 years of experience in product management or compliance roles, preferably within regulated industries. A deep understanding of data privacy regulations and accreditation processes is crucial, along with excellent leadership and problem-solving skills.

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Why should I apply for the Strategic Lead position at Dynatrace?

Applying for the Strategic Lead position at Dynatrace offers you the chance to make a significant impact in a leading SaaS company while embracing a culture that values diverse talents and innovative ideas. We provide flexibility in working arrangements and a collaborative work environment.

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What makes Dynatrace a great place to work for the Strategic Lead in Product Compliance?

Dynatrace offers a unique work culture that promotes creativity, collaboration, and professional growth. As a part of our team, you'll engage with leading-edge technologies and have access to tailored career development programs designed to help you reach your full potential.

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How does Dynatrace support employees seeking to relocate for the Strategic Lead role?

Dynatrace is committed to assisting employees with relocation by providing a relocation allowance, visa support, accommodation assistance, and even language courses, ensuring a smooth transition as you embark on this exciting journey.

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What types of products will the Strategic Lead oversee compliance for at Dynatrace?

The Strategic Lead in Product Compliance will oversee compliance for a variety of innovative SaaS products that cater to regulated industries like finance, healthcare, and government, ensuring that all solutions align with required standards and regulations.

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What leadership skills are valued for the Strategic Lead role at Dynatrace?

Strong leadership skills are essential for the Strategic Lead role at Dynatrace. This includes the ability to mentor a team, allocate resources efficiently, and balance multiple priorities in a dynamic and compliance-focused environment.

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Common Interview Questions for Strategic Lead (m/f/x) – Product Compliance
How do you approach developing a compliance strategy in a regulated industry?

When developing a compliance strategy, it's crucial to first understand the specific regulations and standards applicable to the industry. I would engage cross-functional teams to gather insights and align our strategy with both legal requirements and product innovations, ensuring a balanced approach.

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Can you describe your experience with industry regulations like GDPR and SOC 2?

In my career, I have navigated complex frameworks such as GDPR and SOC 2 extensively. By familiarizing myself with the intricacies of these regulations, I have successfully led teams in achieving compliance while integrating these requirements into our product development process.

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What challenges do you expect in this Strategic Lead role and how would you address them?

A major challenge is balancing the need for compliance with ongoing product innovation. I would address this by fostering strong communication among teams, ensuring that compliance requirements are incorporated early in the product development lifecycle to minimize disruptions.

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How do you ensure alignment between compliance needs and product development?

Ensuring alignment requires ongoing communication with product and compliance teams. Regular workshops and meetings can help identify potential conflicts early and collaboratively find solutions that uphold both compliance and innovation goals.

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How do you mentor team members in understanding compliance requirements?

I believe in an interactive mentoring approach, where I guide team members through real-world scenarios related to compliance. This includes tutorials or case studies to help them grasp complex concepts and apply them effectively in their work.

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How have you previously handled conflicts between compliance needs and business goals?

Handling conflicts involves a strategic discussion with stakeholders to outline the importance of compliance to long-term business success. By articulating the risks of non-compliance and facilitating a solution that meets both needs, I strive for a win-win outcome.

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What strategies do you use to keep updated on compliance regulations?

Staying updated on compliance regulations involves subscribing to industry newsletters, attending relevant conferences, and participating in professional groups. Engaging with peers and experts allows me to exchange insights and learn about changes in the regulatory landscape.

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Can you give an example of when you successfully led a compliance audit?

In my previous role, I led a successful compliance audit by preparing the team with thorough documentation and a clear understanding of regulatory requirements. I facilitated practice audits that prepared us for potential questions, resulting in a favorable review.

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Why is customer engagement important for compliance in product development?

Customer engagement is critical for understanding how compliance impacts their operations. By maintaining open lines of communication, we can tailor our compliance strategies to meet their specific needs and concerns, ultimately building trust and fostering long-term relationships.

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What do you believe is the future of compliance in the tech industry?

The future of compliance in tech will likely involve more automation and AI-driven solutions to streamline processes while enhancing data security. As regulations evolve, compliance roles will increasingly become integral in product development strategy.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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