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Senior Manager, Growth Marketing (SEM) Job at Earnest in San Francisco

Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.We build tools that help people feel in control of their financial future, including:• Private student loans - low rates, people-first service, and flexible payments.• Student loan refinancing - break free from high-interest rates or monthly payments.• Scholarships - access to thousands of scholarships to help students pay less.Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!The Senior Manager, Growth Marketing (Search Engine Marketing) - position will report to our Head of Paid MediaAs the Senior Manager, Growth Marketing (SEM), you will:• Play a pivotal role in driving customer acquisition and revenue growth through paid search, with visibility into social, display, and video campaigns while expertly balancing company efficiency metrics.• Be responsible for leading the strategy, execution, and optimization of our SEM efforts across multiple platforms, and for working closely with the Head of Paid Media to expertly funnel consumers through the marketing journey.• Conduct keyword research, competitive analysis, and audience targeting to identify growth opportunities and mitigate risks.• Collaborate closely with analytics, product, and brand creative teams to ensure cohesive campaign execution and performance measurement.• Monitor, analyze, and report on campaign performance, providing actionable insights and recommendations to stakeholders.Your Impact:• Develop and execute a comprehensive SEM strategy aligned with growth objectives and efficiency targets.• Manage, optimize, and scale SEM campaigns across Google, Bing, and other platforms to maximize ROI and achieve KPIs.• Excellent communication and presentation skills, with the ability to articulate complex strategies and insights to both technical and non-technical stakeholders.• Ability to thrive in a fast-paced, results-oriented environment with a high degree of autonomy.About You:• 6+ years of hands-on experience in Search Engine Marketing, social and display, with a proven track record of driving successful campaigns tied to ROAS.• Expert knowledge of SA360, Google Ads, Bing Ads, and other Search platforms; Programmatic trading desks and other Digital platforms• Strong analytical skills using Google Sheets and/or Excel (experience writing SQL queries a bonus), with the ability to interpret data, identify trends, and make data-driven decisions.• Experience in managing large-scale SEM campaigns with a focus on both growth and efficiency.• Proficient in budget management, forecasting, and ROI analysis• Strong collaboration skills and ability to work cross-functionally on behalf of the larger mission of an organization• Willingness to travel to the Oakland office monthly to collaborate with other Earnies.Even Better:• Previous experience in Consumer Lending and/or in the financial technology (FinTech) industry• Knowledge of emerging trends and best practices in digital marketing and paid media specifically within the FinTech sectorWhere:• This role will be based in the San Francisco Bay Area.• While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!#LI-EG1A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, and budget. This range may be modified in the future.Pay Range$150,000-$170,000 USDEarnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:• Health, Dental, & Vision benefits plus savings plans• Mac computers + work-from-home stipend to set up your home office• Monthly internet and phone reimbursement• Employee Stock Purchase Plan• Restricted Stock Units (RSUs)• 401(k) plan to help you save for retirement plus a company match• Robust tuition reimbursement program• $1,000 travel perk on each Earnie-versary to anywhere in the world• Competitive days of annual PTO• Competitive parental leaveWhat makes an "Earnie" culture:• Drivers - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.• Humility - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.• Growth Mindset - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
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What You Should Know About Senior Manager, Growth Marketing (SEM) Job at Earnest in San Francisco, Earnest

At Earnest, we are on a mission to make higher education accessible and affordable for everyone, and we're looking for a passionate Senior Manager, Growth Marketing (SEM) to join our dynamic team in San Francisco. In this role, you'll play a key part in driving customer acquisition and revenue growth through innovative paid search strategies. Imagine leading the charge for our SEM efforts, analyzing campaign performances, and collaborating closely with our talented analytics and creative teams to create cohesive marketing experiences. You’ll also get your hands dirty with keyword research and audience targeting while working on multi-platform campaigns that give you visibility into social and display advertising. Your insights will directly impact our growth strategy and help shape the marketing journey for our consumers. Plus, you'll manage and optimize campaigns across platforms like Google and Bing, helping to maximize ROI as you work in a fast-paced environment. With a strong focus on data-driven decisions and efficient budget management, your contributions will truly make an impact at Earnest. And don’t worry about feeling isolated; we value that face-to-face interaction and expect you to collaborate with your teammates in our Oakland office a few days each month. If you’re ready to take the next step in your SEM career and help students live their best lives by alleviating their financial burden, then Earnest is the place for you. Let’s build something great together!

Frequently Asked Questions (FAQs) for Senior Manager, Growth Marketing (SEM) Job at Earnest in San Francisco Role at Earnest
What are the key responsibilities of the Senior Manager, Growth Marketing (SEM) at Earnest?

As the Senior Manager, Growth Marketing (SEM) at Earnest, you'll be responsible for developing and executing comprehensive SEM strategies, managing campaigns across Google and Bing, and analyzing performance metrics. You'll play a pivotal role in customer acquisition and revenue growth, collaborating with various teams to optimize our marketing efforts and ensuring you maximize ROI while meeting efficiency targets.

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What qualifications do I need for the Senior Manager, Growth Marketing (SEM) position at Earnest?

To qualify for the Senior Manager, Growth Marketing (SEM) role at Earnest, you should have over 6 years of hands-on experience in Search Engine Marketing, along with a proven track record of driving successful campaigns. Familiarity with SA360, Google Ads, and strong analytical skills using Excel or Google Sheets are essential. Experience in managing large-scale SEM campaigns, budget management, and collaboration across teams will also be beneficial.

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How does Earnest measure the success of SEM campaigns managed by the Senior Manager?

At Earnest, the success of SEM campaigns led by the Senior Manager, Growth Marketing (SEM) is measured through various key performance indicators (KPIs) such as return on ad spend (ROAS), customer acquisition cost, and overall campaign performance metrics. Regular monitoring and analytical reporting are crucial to identifying trends and providing actionable insights to stakeholders, ensuring continuous optimization.

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What tools and platforms will the Senior Manager, Growth Marketing (SEM) use at Earnest?

In the Senior Manager, Growth Marketing (SEM) role at Earnest, you will utilize tools such as Google Ads, Bing Ads, and SA360 for campaign management. Additionally, you will work with various data analytics tools to interpret performance data and make informed decisions. Familiarity with programmatic trading desks and SQL for detailed data analysis would be an added advantage.

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What is the work environment like for the Senior Manager, Growth Marketing (SEM) at Earnest?

The work environment for the Senior Manager, Growth Marketing (SEM) at Earnest is dynamic and collaborative. While the job allows for flexibility with remote work, you will have the opportunity to connect face-to-face with your peers at the Oakland office monthly, fostering a strong team culture centered around communication, creativity, and innovation.

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Common Interview Questions for Senior Manager, Growth Marketing (SEM) Job at Earnest in San Francisco
Can you describe your experience with SEM and how it relates to the growth mission at Earnest?

In answering this question, emphasize the depth of your experience in SEM, mentioning specific campaigns where you drove significant growth. Outline your understanding of how SEM can align with Earnest's mission of making education more accessible by targeting the right audience and optimizing campaigns for better ROI.

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What strategies have you employed in the past to optimize SEM campaigns?

When addressing this question, share specific examples of strategies that improved campaign performance, such as A/B testing ad copy, using negative keywords to refine targeting, or adjusting bids based on performance metrics. Focus on how these strategies can apply to the specific objectives at Earnest.

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How do you ensure that your SEM campaigns are aligned with broader marketing strategies?

Discuss your approach to maintaining alignment among marketing channels by collaborating with brand and product teams, utilizing consistent messaging, and regularly communicating with stakeholders to ensure that SEM initiatives support overall business objectives effectively. Mention how this synergy can enhance Earnest's marketing efforts.

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What tools do you prefer for SEM campaign management and why?

In your response, highlight your preferred tools like Google Ads or SA360, and explain why you favor them based on factors such as user-friendliness, robust analytics capabilities, or superior performance tracking features. Relate your choice to how it can be advantageous in your role at Earnest.

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Can you provide an example of a successful SEM campaign you managed and its impact?

Here, share a detailed story of a successful SEM campaign, outlining your specific role, strategies implemented, and the measurable outcome. Highlight the impact it had on your previous organization, relating it back to your potential contributions at Earnest.

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What role does data analysis play in your approach to SEM?

Explain the critical importance of data analysis in your SEM processes. Describe how you analyze trends, assess campaign performance, and make data-driven decisions to optimize strategies. Connect this approach to Earnest’s goal of maximizing ROI.

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How do you handle underperforming SEM campaigns?

Illustrate your problem-solving process while discussing underperforming campaigns. Include steps like identifying issues, making adjustments based on data findings, and continuous testing. Emphasize the concept of learning from these experiences to refine future campaigns at Earnest.

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Describe your experience with budget management in SEM.

Provide insights into how you manage SEM budgets effectively, mentioning your experience with forecasting, tracking spend, and ensuring campaigns are optimized within allocated budgets. Highlight how this experience aligns with the fiscal responsibility Earnest expects.

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How do you approach collaboration with cross-functional teams?

When discussing this question, focus on the importance of communication and collaboration. Use examples to demonstrate how you have worked with various teams in the past and how you would continue fostering such relationships at Earnest to achieve marketing objectives.

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What trends do you see influencing SEM in the FinTech industry?

Address potential trends such as the increasing importance of personalization, the use of AI in bidding and targeting, or shifts in consumer behavior due to economic factors. Discuss how these trends can be utilized to gain a competitive edge in your role at Earnest.

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To make higher education accessible and affordable for everyone.Our products empower anyone seeking higher education to reduce the total price tag of their degree, supercharge their ability to pay down student debt, and get on the right financial ...

5 jobs
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BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 17, 2024

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