Head of Marketing

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.

With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention.

At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done.

Our Growth

At EasyLlama, we're thriving by focusing on innovation and customer-centric solutions, even in a challenging economy. Our commitment to delivering exceptional value has strengthened our customer relationships, leading to sustained growth and retention. To learn more about our growth check out this video (accessible from our careers page) from our CEO, Sam Devyver, celebrating our recognition on the prestigious Inc. 5000 list of the fastest-growing private companies in America for 2024.

The Role

What You’ll Do:

As the Head of  Marketing, you’ll own the entire marketing function. You’ll have a heavy focus on  the customer experience throughout customer acquisition, activation, and retention strategies across EasyLlama’s customer segments—SMB, Mid-Market, and Enterprise. Your primary responsibility is to design, implement, and scale marketing programs that deliver measurable growth. You'll work with key collaborators in Sales, Product Management, and Customer Experience. 

• Demand Generation: Develop and execute multi-channel lead generation strategies tailored to SMB, Mid-Market, and Enterprise audiences, balancing automated and high-touch approaches to maximize pipeline growth.

• Customer Lifecycle Marketing: Design and optimize lifecycle campaigns that drive activation, reduce churn, and increase customer lifetime value (CLV) by engaging customers at every stage of their journey.

• Data-Driven Experimentation: Implement robust testing agendas (A/B tests, campaign optimizations) to refine messaging, targeting, and channel strategies, improving acquisition costs (CAC) and ROI.

• Channel Strategy & Optimization: Support and manage our messaging to channel partners while also optimizing the marketing channel mix..

• Digital Presence: Oversee our digital footprint online across all digital channels, with the most critical being our website. Ensure all digital assets meet the buyer where they are and create the best experience possible.  

• Analytics & Performance Reporting: Work with analytics to track, measure, and communicate marketing performance, including key metrics like CAC, CLV, retention rate, churn rate, and campaign ROI.

• Company Narrative and Positioning: Establish and evolve our company narrative and product positioning as we move from a single product offering to a broader platform offering. Establish a POV on whether we are operating within an existing category or creating our own

• Brand Management: Grow our overall brand awareness in the markets we care most about but also establish and evolve our brand as a competitive differentiator within the market. Ensure our brand voice and tone remain consistent across all channels and customer touchpoints.

• Collaborative Execution: Partner with sales, product, and CX teams to align marketing efforts with broader business objectives, particularly in achieving sales enablement and customer success outcomes.

• Marketing Operations & Tools: Build a foundation of marketing tools, workflows, and automation systems to drive efficiency and enhance insights.

• Team Leadership: Hire, mentor, and lead a high-performing marketing team, fostering innovation, collaboration, and accountability in pursuit of ambitious growth goals.

Who You Are:

You’re a creative thinker and data enthusiast with a proven ability to turn ideas into measurable results. You thrive in dynamic, fast-paced environments and have a passion for growth, experimentation, and collaboration.

The ideal candidate will bring:

• Growth Marketing Expertise: 8+ years of experience in B2B SaaS marketing, with a focus on demand generation, customer lifecycle marketing, and driving measurable growth across the customer journey.

• Data-Driven Mindset: Advanced skills in using analytics, A/B testing, and marketing attribution to inform strategies and optimize campaigns for key growth metrics like CAC, CLV, and retention rates.

• Channel Proficiency: Hands-on experience managing and optimizing digital channels, including paid search, paid social, SEO, email, and marketing automation.

• Lifecycle Marketing Skills: Proven ability to design and implement campaigns that activate, engage, and retain customers across distinct segments (SMB, Mid-Market, Enterprise).

• Collaborative Leader: Strong interpersonal skills and a track record of working cross-functionally with sales, product, and CX teams to align on shared objectives.

• Marketing Operations Mastery: Demonstrated ability to implement and scale marketing tools, workflows, and processes that drive operational efficiency and ROI tracking.

• Team Builder: Experience hiring, developing, and leading high-performance marketing teams, fostering a culture of excellence and innovation.

• Creative & Strategic Thinker: Able to craft strategies that balance creative vision with tactical execution to achieve measurable outcomes.

What to Expect

The interview process at EasyLlama takes about 3 weeks and includes cross-functional stakeholders of the role. Here's what the interview process looks like:

• Recruiter screen

• Peer Interview

• Hiring Manager Interview

• Executive Interview

• Assignment + Presentation

• Value Add Interview

How We'll Take Care of You

• $220k to $250k OTE

• Flexible, fully remote environment

• 4 Weeks PTO - Recharging is essential. We respect your time off and encourage it.

• Competitive employer-sponsored health insurances

• 401(k) + company matching

• Professional development reimbursements

• Monthly remote work stipend 

The EasyLlama herd is fully remote, with employees distributed across the US and Canada. To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection!

At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion.