Education and Events Lead - Eataly Flatiron

The Education and Events Lead at Eataly Flatiron is primarily responsible for planning, scheduling, and executing a diverse range of public and private events. This includes cooking classes, wine tastings, and private receptions. They also supervise staff during these events, ensuring smooth execution and customer satisfaction, while managing client relationships and collaborating with other departments to foster success.

To qualify for the Education and Events Lead position at Eataly Flatiron, candidates should have a Bachelor's Degree and at least 3 years of experience in restaurant operations, sales management, marketing, or event planning. Strong organizational and communication skills are essential, alongside advanced knowledge of Microsoft Office and a passion for Italian wine and gastronomy. Proficiency in the Italian language is preferred.

The work schedule for the Education and Events Lead at Eataly Flatiron is flexible and can include evenings, weekends, and holidays. This allows for a dynamic engagement with guests and ensures that events and classes occur at optimal times for customer participation.

Eataly Flatiron offers a variety of benefits to the Education and Events Lead, including medical, dental, and vision insurance, paid time off, and parental leave. Additional perks include a 401K plan with matching, a bonus program, discounts at Eataly, and opportunities to participate in classes spotlighting products and Italian cuisine.

Eataly embraces a diverse and inclusive workplace, ensuring that every applicant is considered without discrimination based on race, color, sex, sexual orientation, religion, national origin, age, disability, or any other characteristic protected by law. This commitment reinforces the company's policy of providing equal employment opportunities and fostering an inclusive work environment.

In answering this question, highlight specific events you've planned, detailing your role in logistics, team collaboration, and any challenges faced. Emphasize your success in enhancing guest experiences and how these experiences shape your approach to event planning at Eataly.

Discuss your methods for organizational planning, communication with staff and clients, and any tools or software you use to manage schedules and details. Addressing potential unforeseen issues and your approach to problem-solving would demonstrate your thoroughness in ensuring seamless events.

Share interactive techniques you've utilized to engage guests, such as hands-on activities, Q&A sessions, or taste tests. Discussing how you adapt based on audience feedback will illustrate your ability to create captivating experiences.

Reflect on your passion for Italian culture and how it informs your event themes, menus, and guest experiences. Provide examples of how you’ve incorporated cultural elements into events to create a richer experience at Eataly.

Discuss your time-management skills and any tools or techniques you use to prioritize tasks effectively. Consider sharing an example of when you successfully juggled multiple events, ensuring quality and attention to detail.

Provide an overview of your background in culinary education, particularly with Italian cuisine. Highlight any relevant training or experiences that demonstrate your expertise and ability to communicate this passion to guests.

Talk about your approach to building and maintaining client relationships through effective communication, understanding their needs, and ensuring their event visions come to life. Your ability to personalize experiences will be key to impressing potential employers.

Discuss specific event management tools you are familiar with, such as registration platforms, scheduling apps, or project management software. Share your experiences in leveraging these tools to enhance the planning and execution of successful events.

Mention resources you utilize to keep abreast of industry trends, such as attending workshops, following thought leaders in the culinary space, or participating in relevant online communities. This shows your dedication to continuous learning and improvement.

Here, share your enthusiasm for Eataly's mission and values, linking your personal and professional motivations with the company’s goals. Discuss what makes this opportunity unique and how you align with Eataly's vision for enriching guest experiences.