Table Support - Eataly Short Hills

As a Table Support at Eataly Short Hills, your primary responsibilities will include greeting guests, delivering food and beverages accurately, maintaining the cleanliness of tables and the dining area, and assisting servers as needed. Your role is crucial in creating a memorable dining experience for every guest who walks through our doors.

To apply for the Table Support position at Eataly Short Hills, you should have at least one year of experience in a fast-paced restaurant environment. A high school diploma or equivalent is preferred. Being highly organized with excellent time management skills is also important for this role.

The Table Support position at Eataly Short Hills offers a competitive base pay starting at $16 per hour, along with tips, which can significantly enhance your overall earnings. Additionally, we provide various benefits that ensure you feel valued and supported.

Eataly Short Hills offers a comprehensive benefits package for Table Support team members. This includes medical, dental, and vision insurance, paid time off, paid parental leave, a 401K with a match, a referral bonus program, and discounts at our marketplace. We also provide a free family meal daily and classes on Italian cuisine, making it a rewarding environment!

As a Table Support member at Eataly Short Hills, you should expect a flexible work schedule that often includes evenings, weekends, and occasional holidays. This flexibility is essential in the restaurant industry and allows our team members to properly balance work and personal commitments.

In a busy shift, I prioritize tasks by first ensuring guest needs are met, such as delivering food and drink promptly. I keep an eye on high-traffic tables to manage their needs quickly while coordinating with servers. Time management is crucial, so I break down tasks into manageable steps, focusing on what will enhance the dining experience first.

I believe excellent customer service begins with a welcoming attitude. In my previous roles, I always greet guests with a smile, provide attentive service, and quickly respond to any requests. I focus on making connections and building rapport, which helps create a memorable dining experience.

If a guest is unhappy with their meal, I would first listen to their concerns without interruption. I would apologize sincerely and offer to rectify the situation by providing a replacement meal or consulting with the manager if necessary. My goal is to ensure every guest leaves happy and satisfied.

To handle multiple tables effectively, I remain organized and attentive. I ensure clear visibility of all my tables and prioritize guest requests based on urgency. I also make a habit of checking in with each table frequently, even if they seem to be enjoying their meals, to gauge their needs.

Eataly Short Hills is a vibrant Italian marketplace offering a variety of authentic Italian dishes, local products, and opportunities to learn about food through classes. I appreciate how Eataly focuses on high-quality ingredients and an immersive dining experience, and I’m excited about the opportunity to contribute to this environment.

Maintaining cleanliness in a fast-paced environment requires vigilance and proactive behavior. I continuously monitor my assigned area for any mess or used items, ensuring they are promptly cleared away. I also organize tables and chairs after each seating to prepare for the next guests without disruption.

In high-stress situations, I remain calm and focused. I take a deep breath and prioritize tasks while communicating with my team. Teamwork is essential; I ask for help when needed and keep the service flowing by systematically managing different responsibilities, such as clearing tables and refilling drinks.

I am passionate about Italian culture and cuisine, and working at Eataly Short Hills would allow me to share that enthusiasm with guests. I’m also drawn to this position because of Eataly’s commitment to quality and guest experience, which aligns with my own values in hospitality.

My strong organizational skills, attention to detail, and commitment to customer service make me a great fit for the Table Support role. I thrive in busy environments and excel in multitasking. My previous restaurant experience has equipped me with the knowledge and skills to handle the challenges inherent in this position.

I keep my knowledge of the menu items current by regularly studying any changes made by the kitchen and attending staff training sessions. I also actively engage with servers and management to stay informed about ingredient details and specials, ensuring I can assist guests with their inquiries effectively.