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Sales Development Team Lead - Americas

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

Job Description

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.

This role reports directly to the Senior Manager Global Sales Development and will be responsible for co-managing the Sales Development Associate (SDA) team in the Americas (AMS) sales region, alongside a second Team Lead. The Sales Development Team Lead’s primary goals will be to contribute to the pipeline development through SDA-sourced opportunities creation as well as meeting/exceeding corporate-set KPIs.

Responsibilities Specific to the Sales Development Team Lead

The Sales Development team is responsible for supporting the sales team to build their pipeline by generating qualified meetings through outbound activities on Target Accounts, and inbound activities on Marketing Qualified Leads. The Sales Development Team Lead will have among other responsibilities the following tasks:

  • Design and execute the sales development strategy for the assigned sales region,
  • Collaborate with the Regional Sales Director of the assigned region in the development of a regional demand generation strategy,
  • Collaborate with regional Marketing managers to develop an inbound demand generation plan,
  • Contribute to the development of a scalable sales development process and ensure associates adhere to it,
  • Monitor the quality of the opportunities sourced by the SDAs using the company’s pre-established criteria,
  • Track sales development team metrics to report to Sales and RevOps leadership,
  • Analyze results and data to identify performance gaps and develop plans to overcome them,
  • Prepare team budgets and approve direct reports expenditures,
  • Monitor competition, economic indicators, triggers, and industry trends for the region.

 People Management Responsibilities:

  • Recruit, onboard, and train new sales development associates,
  • Set annual targets, performance plans, and rigorous standards for sales development associates,
  • Meet with direct reports 1:1 to review performance, progress, and target attainment. Counsel and support underperforming sales representatives [Weekly],
  • Deliver performance reviews for each individual rep once/twice per year [Semiannually or Annually],
  • Plan and implement enablement programs, identify individual and group training needs, and hold regular individual and group coaching sessions to improve sales performance,
  • Ensure adoption and optimization of tech stack use (Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Demandbase and more)
  • Participate in prospect calls and planned field days to direct coaching,
  • Support a career path for each team member taking into account performance, skills, and professional goals, 
  • Participate in the organization of meetings/events with Regional Sales Leadership [Weekly, Monthly, Quarterly],
  • Organize and hold team-building events onsite or offsite [Monthly, Quarterly],
  • Motivate the sales development team with monetary and intrinsic motivational tactics, such as spiffs, incentive packages, prizes, and public recognition,
  • Unite the team, ensure associates work as a positive unit, share their best practices, and thrive in a high performance culture,
  • Act as a role model for the team and in accordance with the EcoVadis core values. 

Qualifications

  • Degree in business, sustainability, marketing, procurement, or a related field, 
  • Proven track record of consistently meeting/exceeding your targets in an SDR/BDR role for minimum 1 year,
  • Minimum 1 year experience in successfully leading a sales development or sales team,
  • Experience in developing business in the assignment market (North America),
  • Proficiency with sales tools (e.g. Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Demandbase etc.) 
  • Excellent time management, prioritization, attention to detail, and organizational skills,
  • Analytical mindset and leveraging of data across to identify trends and patterns,
  • Strong communication skills in written and verbal,
  • Fluency in English language (written/verbal).

Additional Information

  • Beginning: February 2025
  • Full time position (Permanent after probation)

In return for your expertise and energy, we offer:

  • Friendly work environment
  • Opportunity to work in a truly international atmosphere
  • Competitive base salary + variable/attractive compensation plan
  • GRSP and TFSA matching programs available
  • Health, Wellness, and Dental Benefits 
  • Life Insurance, Critical Illness, Accidental death, long-term, and short-term disability insurance
  • Flexi-time 
  • Home office allowance program
  • Hybrid working policy (4 days per month for teammates near our office locations)
  • Work from abroad policy
  • Employee referral bonus policy
  • Paid employee volunteer day
  • Access to E-learning library 
  • Free virtual Yoga/Pilates
  • Virtual and in-person team-building events

Don't fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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CEO of EcoVadis
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Pierre-François Thaler , Frédéric Trinel
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Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Sales Development Team Lead - Americas, EcoVadis

Join EcoVadis as the Sales Development Team Lead - Americas in sunny Toronto, Canada, where your leadership could make a global impact on sustainability! In this exciting role, you'll work closely with an exceptional team to drive the development of sustainable business practices across diverse global supply chains. As the Sales Development Team Lead, you’ll help co-manage the Sales Development Associate team in the Americas, defining and executing innovative strategies that generate qualified sales opportunities. Your analytical flair will be key in monitoring team metrics, evaluating performance, and overcoming challenges to skyrocket our success. Collaborating with regional directors and marketing managers, you'll ensure we're sourcing quality leads while preparing the team for success through recruitment, training, and motivation. Imagine impacting the world while enjoying competitive benefits, remote work options, and a truly positive workplace culture! If you're someone with a proven sales development record, strong people management skills, and a passion for sustainability, EcoVadis is looking for you! Your expertise will help shape how businesses approach their corporate responsibility goals. We want to see your ambition flourish as you motivate and guide your team, contributing to our mission of global sustainability. It's not just a job; it’s an opportunity to leave your mark on the world while being part of a friendly and ambitious team. Are you ready to ignite your career with EcoVadis?

Frequently Asked Questions (FAQs) for Sales Development Team Lead - Americas Role at EcoVadis
What are the responsibilities of the Sales Development Team Lead - Americas at EcoVadis?

The Sales Development Team Lead - Americas at EcoVadis is responsible for co-managing the Sales Development Associate team, executing sales development strategies, collaborating on demand generation plans, and monitoring opportunity quality and team metrics. They play a critical role in pipeline development and ensuring the team meets essential KPIs.

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What qualifications do I need to apply for the Sales Development Team Lead position at EcoVadis?

To apply for the Sales Development Team Lead position at EcoVadis, you should have a degree in business, sustainability, or a related field, as well as a minimum of one year in a sales development role and one year in a leadership position. Proficiency in sales tools such as Salesforce and excellent communication skills are also requirements.

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How does EcoVadis support continuing education for Sales Development Team Leads?

EcoVadis values continuous growth and provides ample opportunities for educational development for Sales Development Team Leads. You'll have access to an E-learning library, participate in training programs aimed at skill enhancement, and have regular coaching sessions designed to foster professional development.

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What benefits do Sales Development Team Leads receive at EcoVadis?

As a Sales Development Team Lead at EcoVadis, you will enjoy a competitive base salary, variable compensation plans, health and wellness benefits, retirement matching programs, a flexible work schedule, and the opportunity to work remotely. We also emphasize team building with events and a positive corporate culture.

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What is the company culture like for the Sales Development Team Lead role at EcoVadis?

The company culture at EcoVadis is centered on inclusivity, collaboration, and a commitment to sustainable practices. As a Sales Development Team Lead, you'll work with talented individuals who are passionate about their contributions, have opportunities for personal and professional growth, and participate in a work environment that champions mutual respect and diversity.

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Common Interview Questions for Sales Development Team Lead - Americas
How do you handle underperformance within your sales team?

It's crucial to first identify the root causes of underperformance through one-on-one meetings and data analysis. I believe in offering constructive feedback, setting clear and achievable growth targets, and providing the necessary training and resources to support improvement.

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Can you describe your experience with sales development strategies?

In my previous roles, I devised targeted sales development strategies that align with corporate objectives. This included segmenting target accounts, utilizing effective outreach techniques, and continually analyzing performance metrics to optimize our approach, ensuring significant pipeline growth.

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What tools do you find most effective in managing a sales team?

I have found that tools like Salesforce for CRM management, Salesloft for outreach automation, and LinkedIn Sales Navigator for lead generation are essential in effectively managing a sales team. They streamline processes, improve communication, and help track metrics for performance reviews.

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How do you motivate your sales development team?

I motivate my team by aligning individual goals with the broader company objectives, recognizing achievements through rewards and public recognition, and fostering a positive and collaborative team environment. Regular team-building activities also play a key role.

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What’s your process for training new team members?

Training new team members involves a structured onboarding process where I familiarize them with company culture, product knowledge, and sales tools. I pair them with experienced associates for mentorship and conduct regular check-ins to provide support and adjust the training as needed.

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How do you approach setting sales targets for your team?

When setting sales targets, I consider historical performance data, market conditions, and individual team member strengths. I aim for targets that are realistically achievable yet challenging, ensuring full buy-in from the team to foster accountability.

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Describe a time you successfully turned around a struggling team.

I once took over a team facing low morale and poor performance. By conducting individual assessments, understanding their challenges, and introducing tailored coaching sessions, we implemented a new strategy that led to an impressive turnaround in both motivation and sales results.

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How do you analyze and report on team performance?

I regularly track key performance indicators using dashboards in CRM tools. I analyze data trends, report findings to leadership, and share insights with the team during our meetings to promote transparency and continuous improvement.

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What do you believe are the essential qualities of a successful Sales Development Team Lead?

A successful Sales Development Team Lead should possess strong leadership skills, effective communication abilities, analytical thinking, and a deep understanding of sales processes. Empathy and adaptability are also crucial to inspire a high-performing team.

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How do you ensure that your team is aligned with marketing efforts?

I foster close collaboration between sales and marketing by holding regular meetings to discuss goals, share feedback, and co-develop strategies. This ensures we are aligned on outbound activities and can leverage inbound leads effectively.

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EcoVadis' purpose is to guide all companies toward a sustainable world. We envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people’s lives and the planet we all depend on. ...

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DATE POSTED
December 5, 2024

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