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Social Media Summer Intern

COMPANY SUMMARY


Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory that was declared the #1 Attraction in the World – and the #1 Attraction in the U.S. for the third consecutive year – in Tripadvisor’s 2024 Travelers’ Choice Awards: Best of the Best Things to Do. The Company is the recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2024, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 732 residential units.  More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.


The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work® by the global authority, Great Place to Work®, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.


POSITION SUMMARY


Empire State Realty Trust (ESRT) is seeking a Social Media Summer Intern to assist in the strategic vision and execution of the cutting-edge social media program and digital marketing initiatives for the Empire State Building and Empire State Realty Trust. The ideal candidate is an innovative and creative thinker, who is constantly in-the-know when it comes to social video trends on platforms like TikTok and Instagram and able to quickly conceptualize, shoot and edit content. 

This role will support the Marketing Team at ESRT, a globally recognized innovator and leader in sustainable real estate. ESRT is the proud owner of the iconic Empire State Building, whose newly renovated Observatory Experience welcomes celebrities, dignitaries, and more than four million tourists per year.


RESPONSIBILITIES
  • Develop snackable visual content, short-form social videos, memes, GIF’s and dynamic media assets to grow social media audiences with a focus on TikTok and Instagram
  • Strategically and quickly shoot, create and edit video and photo content to tell compelling and engaging stories for the Empire State Building and Empire State Realty Trust audiences
  • Be up-to-date on trending video content especially on Reels and TikTok and be able to quickly develop content to match that suits the Empire State Building/ESRT brand
  • Be the face of Empire State Building on TikTok to promote and highlight trending/relevant topics for brand awareness and sales conversion
  • Identify thumb-stopping, brand and audience building opportunities for content
  • Pitch weekly video and content ideas to Social Media Manager
  • Contribute creatively and deliver projects on a deadline
  • Proficient in Adobe CC (Photoshop, Premiere, Illustrator), FinalCut Pro and other video/photo editing platforms
  • Have a deep understanding of social media and audience engagement
  • Additional responsibilities as directed


REQUIRED SKILLS / ABILITIES
  • Experience of content creation (video, editing, photography, etc.)
  • Portfolio or website of relevant work examples
  • Detail-oriented and results-driven with the ability to work in a fast-paced environment.
  • Familiarity with key social platforms such as Facebook, Twitter, Instagram, Pinterest, YouTube, Snapchat and TikTok is required; knowledge of WeChat, and Weibo is a plus. 
  • Ability to handle multiple tasks simultaneously
  • Strong written and verbal communication skills
  • Ability to interact with all levels of personnel 


EDUCATION & EXPERIENCE
  • A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2026, or a Sophomore enrolled in a four-year or five-year undergraduate program in the graduating class of 2027, is preferred. 


PHYSICAL REQUIREMENTS
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times


WHAT YOU CAN EXPECT
  • At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors:
  • Adaptable – you are a self-starter who’s able to quickly digest and execute new processes to work both collaboratively and independently
  • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
  • Dependable – you take a strong sense of ownership and accountability over your work
  • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude
  • Curious – you consistently look for new ways to work smarter, not just harder
  • Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
  • Positive – you possess a service-oriented attitude with excellent follow through 


WELL-BEING
  • 40-hour work week, paid at a rate of $22.50 p/h
  • A challenging, exciting, and meaningful 10-week experience
  • Networking opportunities to get to know fellow interns and key leaders throughout ESRT
  • An individual project to be presented to executive leadership
  • Company sponsored lunches with leadership and outings
  • Tour of the Empire State Building Observatory
  • Summer Friday Early Release


$22.50 - $22.50 an hour
Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.

ESRT is an affirmative action and equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Accommodations are available for applicants with disabilities

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What You Should Know About Social Media Summer Intern, Empire State Realty Trust

Are you ready to kickstart your career in social media? Empire State Realty Trust, Inc. is looking for an enthusiastic Social Media Summer Intern to join our dynamic Marketing Team, centered in the heart of New York City! You’ll be diving into the world of social media for our iconic properties, including the Empire State Building, known around the globe as the ‘World’s Most Famous Building.’ This internship is your chance to learn how to craft engaging content that resonates with our vast audience while harnessing the latest social media trends on platforms like TikTok and Instagram. You'll be responsible for developing bite-sized visual content, brainstorming innovative video ideas, and even being the face of the Empire State Building on TikTok! Do you have what it takes to capture the essence of our storied brand into compelling narratives? Our ideal candidate is creative, detail-oriented, and excited to learn more about audience engagement and effective content creation. You’ll have the opportunity to work in a fast-paced environment where every day brings new challenges, but also plenty of fun! Plus, with networking opportunities and a chance to present your individual project to our executive leadership, this internship is a stepping stone toward a flourishing career in digital marketing and media. If you're passionate, curious, and ready to learn, we can’t wait to meet you at Empire State Realty Trust!

Frequently Asked Questions (FAQs) for Social Media Summer Intern Role at Empire State Realty Trust
What are the responsibilities of a Social Media Summer Intern at Empire State Realty Trust?

As a Social Media Summer Intern at Empire State Realty Trust, you'll play an integral role in developing engaging video and photo content for our social media platforms. You'll focus on creating snackable content for TikTok and Instagram, staying ahead of trends, and contributing original ideas weekly. Additionally, you’ll have the chance to be the face of our brand online, promoting exciting topics that resonate with our audience.

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What skills are required to be a Social Media Summer Intern at Empire State Realty Trust?

To excel as a Social Media Summer Intern at Empire State Realty Trust, you should possess strong content creation skills, particularly in video editing and photography. Familiarity with platforms like Instagram and TikTok is a must, along with a creative mind that thrives on producing dynamic media assets. Being detail-oriented and able to work in a fast-paced environment is essential for success in this role.

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What is the work environment like for a Social Media Summer Intern at Empire State Realty Trust?

The work environment for a Social Media Summer Intern at Empire State Realty Trust is vibrant and diverse. ESRT fosters a culture of inclusivity and collaboration, encouraging interns to express their ideas and grow their skills. You’ll be part of a supportive team passionate about what they do, all while engaging in fun activities and networking opportunities throughout the summer.

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Are there opportunities for advancement after completing the Social Media Summer Intern position at Empire State Realty Trust?

While the Social Media Summer Intern position is designed for a defined summer experience, Empire State Realty Trust values continuous development. Interns who demonstrate strong skills and a commitment to the brand may find opportunities for future positions or internships. Building connections with key leaders during your time here can also be a gateway to future job openings.

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What can a Social Media Summer Intern expect to learn at Empire State Realty Trust?

A Social Media Summer Intern at Empire State Realty Trust can expect to gain extensive hands-on experience in content creation, social media strategy, and audience engagement. You will learn the ins and outs of planning and executing successful social media campaigns while developing a strong understanding of brand storytelling and digital marketing best practices.

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Common Interview Questions for Social Media Summer Intern
How would you approach creating content for TikTok as a Social Media Summer Intern?

When creating content for TikTok, I would begin by researching trending topics and formats that resonate with our target audience. I would aim to conceptualize unique ideas that align with the Empire State Realty Trust brand, utilizing engaging visuals and storytelling techniques. Consistency in style and messaging would be essential to build brand recognition.

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Can you provide an example of a successful social media campaign you've participated in?

Absolutely! During a previous internship, I assisted in developing a social media campaign that focused on user-generated content. We encouraged followers to share their experiences, which we then highlighted on our social profiles. The campaign not only increased engagement but also fostered a strong community around the brand.

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What do you believe is the most important aspect of audience engagement on social media?

The most important aspect of audience engagement is knowing your audience. Understanding their preferences and pain points allows you to create content that resonates and encourages interaction. Additionally, being responsive to comments and leveraging user-generated content helps to further solidify that connection.

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How do you stay updated with current trends in social media?

I stay updated with current social media trends by following industry thought leaders, reading blogs, and actively engaging on platforms like TikTok and Instagram. I also leverage analytics tools to identify patterns in content performance, helping me to adapt and innovate my approach accordingly.

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What tools or software are you familiar with for content creation?

I am proficient in Adobe Creative Cloud, particularly Photoshop and Premiere Pro, where I've created various visual content pieces. Knowledge of FinalCut Pro and other editing tools enhances my ability to produce high-quality media assets quickly and efficiently.

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Describe a challenging project you worked on and how you handled it.

I once worked on a project with a tight deadline where we needed to create a series of promotional videos with only a few days' notice. I organized a brainstorming session with my team to ensure we had clear ideas, then divided the work effectively. By maintaining open communication and staying focused, we successfully delivered the project on time and received positive feedback.

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What techniques do you use to brainstorm content ideas?

I find that collaborative brainstorming sessions often yield the best ideas. I like to encourage open discussion while using techniques like mind mapping or listing out trending topics. Additionally, reading current news or looking at competitor content can inspire fresh concepts that align with our messaging.

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How would you measure the success of social media content?

I would measure the success of social media content by tracking engagement metrics including likes, shares, comments, and overall reach. Using insights from these analytics helps us understand what resonates with our audience and informs future content strategies.

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If hired, how would you balance creativity with brand guidelines?

Balancing creativity with brand guidelines is essential. I would start by thoroughly understanding the brand's voice and visual identity. To stay true to the brand while being creative, I would look for innovative ways to convey our messages through diverse content formats, ensuring that unique ideas align with established guidelines.

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Why do you want to intern as a Social Media Summer Intern at Empire State Realty Trust?

I am excited about the opportunity to intern at Empire State Realty Trust because of its reputation as an innovator in the real estate sector. The chance to contribute to a brand as iconic as the Empire State Building while expanding my skills in social media and digital marketing aligns perfectly with my career ambitions.

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Internship, on-site
DATE POSTED
December 24, 2024

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