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Lead Product Owner

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

  1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
  2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
  3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
  4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
  5. We Live by Our Values - we role model our values 100% of the time
  6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

We're on the lookout for Lead Product Owners to complement our existing team and help drive our product strategy forward. This is a unique opportunity to lead and grow a small team of talented Product Owners (2–3 direct reports), while remaining hands-on in shaping and delivering impactful product outcomes.

This role will suit someone who enjoys coaching others, thrives in cross-functional teams, and is passionate about building scalable, customer-led solutions. You'll be working closely with Product Managers, as well as Designers, Engineers and other Product Leaders across a wide range of domains, including HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement & Performance.

We are currently looking for multiple candidates across our Security, Payroll and AI teams.

Your key focus areas will be:

1. Leadership & Coaching

  • Lead and mentor a team of Product Owners to ensure high-quality delivery and career growth.
  • Support your team in refining their backlogs, stakeholder engagement, and agile practices.
  • Foster a collaborative and high-performing product culture grounded in user-centric thinking and delivery excellence.
  • Partner with Product Managers to align team efforts to overarching product strategy and OKRs.

2. Product Ownership & Delivery

  • Drive the end-to-end delivery of strategic product initiatives from concept to launch and continuous improvement.
  • Collaborate on the development of product vision and roadmap in your domain, adapting to constraints without losing sight of long-term goals.
  • Identify opportunities for optimisation and growth based on business priorities, competitor analysis, customer research and performance data.
  • Break down complex problems using structured thinking and frameworks. 
  • Undertake product discovery, synthesising customer feedback, defining clear KPIs, and validating solutions through a hypothesis-driven approach. Translates insights into a coherent, data-informed roadmap.

3. Backlog Management

  • Ensure your team’s backlogs are well-groomed, prioritised, and aligned with cross-functional goals.
  • Balance customer needs, business objectives, and technical constraints.
  • Champion data-driven decision-making to support roadmap prioritisation and product iteration.

4. Collaboration

  • Work with Product Designers to ensure we deliver best-in-class, user-friendly experiences.
  • Collaborate closely with Engineers, Architects, and QA to ensure solution feasibility, technical alignment, and quality delivery.
  • Support cross-functional collaboration with Sales, Marketing, Support, and Professional Services to ensure successful product launches and adoption.

5. Communication & Influence

  • Be a trusted voice of the customer, clearly articulating needs and priorities to diverse stakeholders.
  • Share regular updates with stakeholders at all levels, including presenting at leadership meetings and company-wide forums.
  • Create clarity for your team and stakeholders by translating complex ideas into actionable plans.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

  • Undergraduate qualifications in Business Systems, IT, Engineering, or a quantitative discipline (eg, Mathematics, Statistics, Economics) preferred.
  • 4+ years of product experience, including at least 1 year in a senior/leadership Product Owner or equivalent role.
  • Proven experience coaching or leading others in an agile product development environment.
  • Strong analytical and prioritisation skills, using data and insights to drive decision-making.
  • Experience working cross-functionally in fast-paced, agile SaaS businesses would be an advantage.
  • Confidence navigating ambiguity, solving complex problems, and influencing without authority.
  • Excellent communication and stakeholder management skills – you’re a natural storyteller and connector.
  • Bonus points for experience working with big data or platform-scale products.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

  • You will work remotely, with the flexibility to own your time and impact
  • You will access cutting-edge tools to amplify your work, knowledge and outputs 
  • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
  • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
  • You’ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

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What You Should Know About Lead Product Owner, Employment Hero

At Employment Hero, we're on a mission to revolutionize the way we think about employment, and we're searching for a dynamic Lead Product Owner to join our exceptional team. If you’re passionate about driving product strategies and want to be at the forefront of innovation, this role could be your perfect fit! As a Lead Product Owner, you'll have the opportunity to lead and mentor a team of talented Product Owners, guiding them as they navigate the complexities of agile practices while delivering high-quality product outcomes. Your role will be pivotal in shaping our product vision, collaborating with Product Managers, Designers, and Engineers across various domains including HR, Payroll, and Employee Engagement. You’ll be hands-on in the end-to-end product delivery process, from concept to launch, while ensuring that the team’s backlogs are well-kept and aligned with our strategic goals. If you love coaching, thrive in cross-functional settings, and believe in building customer-led solutions, you’ll feel right at home here. We’re looking for someone with at least four years of product experience and a knack for translating data insights into actionable product roadmaps. So, if you're eager to make a significant impact in a fast-paced, remote-first environment, apply now to join Employment Hero and help us simplify employment for everyone!

Frequently Asked Questions (FAQs) for Lead Product Owner Role at Employment Hero
What are the key responsibilities of a Lead Product Owner at Employment Hero?

As a Lead Product Owner at Employment Hero, you'll be responsible for leading and mentoring a small team of Product Owners, overseeing product delivery, and ensuring alignment with the broader product strategy. You'll engage in backlog management, collaborate with cross-functional teams, drive the end-to-end delivery of product initiatives, and communicate updates to diverse stakeholders.

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What qualifications are required to be a Lead Product Owner at Employment Hero?

To qualify as a Lead Product Owner at Employment Hero, you should have an undergraduate degree in Business Systems, IT, Engineering, or a quantitative field. Additionally, you should bring over 4 years of product experience, including substantial experience in an agile environment and leadership roles, along with strong analytical and prioritization skills.

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How does Employment Hero support professional growth for Lead Product Owners?

Employment Hero values professional development and offers a range of learning and development opportunities for Lead Product Owners. As part of our commitment to growth, you'll have access to cutting-edge tools and the chance to collaborate with ambitious colleagues, all while being encouraged to take ownership of your career trajectory.

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What is the work environment like for a Lead Product Owner at Employment Hero?

The work environment for a Lead Product Owner at Employment Hero is remote-first, promoting flexibility and autonomy. We foster a collaborative culture where asynchronous communication is encouraged, enabling you to manage your time effectively while ensuring your team thrives.

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What makes Employment Hero a unique place to work as a Lead Product Owner?

Employment Hero stands out as a unique workplace due to its commitment to innovation, especially through the use of AI in our operations. The 'EH Way' promotes mission-driven work, high performance standards, and a collaborative atmosphere, making it an ideal environment for Lead Product Owners who are eager to make an impact.

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Common Interview Questions for Lead Product Owner
Can you describe your approach to leading and coaching product teams?

When answering this question, focus on your leadership style. Highlight your experience mentoring others, your methods for fostering a collaborative environment, and how you support professional development within your team.

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How do you prioritize tasks within your product backlog?

Discuss your approach to backlog prioritization, emphasizing data-driven decision-making and how you balance customer needs with business objectives. Mention specific frameworks or methodologies you utilize in this process.

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What strategies do you use for effective stakeholder communication?

Talk about your communication skills and how you ensure transparency with stakeholders. Include examples of how you articulate complex ideas into actionable plans and keep everyone informed of progress.

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Describe a successful product initiative you led from concept to launch.

Share a specific example of a product you led, detailing your role in the planning, execution, and delivery stages. Focus on the challenges you faced and how you overcame them, as well as the outcome and feedback received.

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How do you ensure the products you develop meet customer needs?

Explain your approach to product discovery, including how you gather customer feedback, define KPIs, and validate solutions. Highlight the importance of user research in shaping your product development process.

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What tools or methodologies do you find most effective in agile development?

Discuss the tools and methodologies you’ve used in past roles, such as Scrum or Kanban. Emphasize how these frameworks help in maintaining team productivity and ensuring agile best practices.

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How do you handle disagreements within your team?

Share your conflict resolution strategies, focusing on your ability to create a safe space for dialogue. Explain how you encourage open communication and strive for collaborative solutions.

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What do you believe is the most important metric for measuring product success?

Identify a key metric you prioritize based on the products you've worked on. Justify your choice by explaining how it relates to business objectives and customer satisfaction.

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How do you stay informed about industry trends and competitor analysis?

Describe the strategies you employ to keep up with industry trends, whether through networking, attending conferences, or utilizing market research. Emphasize the importance of staying informed to drive product innovation.

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What motivates you to work in product ownership?

Share your personal motivations for working in product ownership, focusing on your passion for creating customer solutions and the satisfaction that comes from seeing your work make a positive impact.

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Full-time, remote
DATE POSTED
April 13, 2025

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