DevOps Platform Engineer

As a DevOps Platform Engineer at Epic, your primary responsibilities will include designing, deploying, and managing our Development Platform Infrastructure. You will also focus on automation projects that ensure robust infrastructure performance, collaborating across teams to enhance the adoption of new processes and tools. Your role is vital in ensuring the reliability and performance of systems utilized by large healthcare organizations.

To qualify for the DevOps Platform Engineer position at Epic, candidates are required to have a Bachelor's Degree in CIS, IS, IT, or a related field. Additionally, preferred experience includes working with Kubernetes Administration, CI/CD frameworks like GitLab CI, and familiarity with Infrastructure as Code tools such as Puppet, Terraform, or Ansible. Strong scripting or programming skills in languages such as Go, Ruby, or Python are also highly valued.

Yes, the position of DevOps Platform Engineer at Epic is based on our campus in Madison, WI, and requires candidates to relocate to the area. However, we understand this may be a significant step, which is why we offer financial relocation assistance to help ease the transition.

Epic offers a comprehensive benefits package for DevOps Platform Engineers that includes competitive salaries, annual raises, bonuses, and stock grants. Furthermore, employees enjoy a healthy work-life balance, with access to high-quality meals on campus, paid time off, and the opportunity to take a four-week sabbatical after five years of service, allowing for personal growth and adventure.

The work environment at Epic for a DevOps Platform Engineer is dynamic, innovative, and collaborative. Our campus design is intended to break away from traditional cubicles, providing uniquely themed spaces that enhance productivity and creativity. You'll be part of a diverse team that prioritizes inclusivity and mutual respect, enabling everyone to contribute to the development of quality healthcare software.

When responding to this question, highlight specific CI/CD tools you've worked with, such as GitLab CI. Discuss how you’ve used these tools in previous roles to automate deployment processes, reduce errors, and improve overall team efficiency. Be prepared to provide examples of any challenges you've faced and how you overcame them.

In your answer, detail your experience with Kubernetes management, explaining various tasks such as setting up clusters, scaling applications, and troubleshooting issues. Mention the tools you utilize for monitoring and managing performance, and don’t forget to discuss your approach to ensuring security and compliance within the clusters.

Be ready to discuss the automation tools you’ve employed, such as Puppet, Terraform, or Ansible. Talk about specific projects where you implemented these tools and how they contributed to greater efficiency within your team's workflows. Providing metrics or outcomes can strengthen your response.

This question is an opportunity to demonstrate your problem-solving skills. Share a specific example, outlining the challenge, your analysis, the actions you took to resolve the issue, and the result. Highlighting teamwork or collaboration can showcase your ability to work well with others.

When answering, illustrate your prioritization strategy. Discuss how you assess urgency, importance, and the impact of tasks on the overall project goals. Highlight your use of project management frameworks or tools, showing your ability to adapt to changing circumstances and ensure timely delivery.

Emphasize the importance of security in your DevOps processes. Talk about best practices such as regular security audits, vulnerability assessments, and compliance checks. Discuss tools you use for monitoring security and your proactive approach in identifying and mitigating potential risks.

Share your familiarity with scripting languages like Go, Ruby, and Python. Provide examples of tasks you've automated using these languages and explain how this has improved workflows. Mention any specific libraries or frameworks you've utilized that enhance your coding efficiency.

Collaboration is key in a DevOps role. Discuss how you engage with cross-functional teams to align on goals and share knowledge. Share examples of successful collaborative projects, emphasizing your communication skills and flexibility in working with diverse team members.

Detail your troubleshooting process: start by assessing the situation, gathering information, and identifying the scope of the problem. Discuss how you would refer back to documentation, engage teammates, and work on a rollback plan while communicating updates clearly to stakeholders.

As you answer this question, take time to research Epic's existing processes beforehand. It’s beneficial to offer constructive ideas based on your experience that could enhance efficiency or security. Aim to show how your expertise and fresh perspectives could contribute positively to their team.