Order Reconciliation Associate

The Order Reconciliation Associate at Etraveli Group plays a vital role in managing sales orders, ensuring they are accurately booked and reconciled. Key responsibilities include reviewing daily statements, managing sales orders across various platforms, correcting any discrepancies in the accounting system, and collaborating with teams in different locations. This role ensures that all financial transactions align with company standards and policies.

To be considered for the Order Reconciliation Associate role at Etraveli Group, candidates need a BS degree in Accounting, Finance, or a relevant field. Additionally, strong verbal and written communication skills in English are essential, along with proficiency in Microsoft Excel and Google Apps. Candidates should exhibit a high attention to detail and an ability to thrive under pressure while meeting deadlines.

Etraveli Group offers a vibrant and supportive work environment for the Order Reconciliation Associate role. Located in central Athens, the workspace is bright and spacious, featuring modern amenities. The company promotes a hybrid working model, enabling employees to balance remote work with office time. Furthermore, Etraveli Group fosters a fun atmosphere with free breakfast, team activities, and a relaxed culture.

The Order Reconciliation Associate will work closely with team members in our Athens office and frequently collaborate with colleagues based in Uppsala, Sweden, and Mumbai, India. This collaboration involves sharing insights, resolving discrepancies, and continuously improving processes, making it an integral part of ensuring consistency across all operations at Etraveli Group.

At Etraveli Group, career growth is encouraged, and as an Order Reconciliation Associate, you will be positioned for future advancement within the Finance Department or across other areas of the company. With access to professional development programs, team-building events, and a culture that values initiative and proactivity, there are ample opportunities to expand your skill set and advance your career.

In an interview for the Order Reconciliation Associate position at Etraveli Group, it’s important to outline a systematic approach to identifying discrepancies. Start by discussing how you would review sales order statements and cross-check them against various records. Mention the importance of attention to detail and utilizing tools to track any adjustments needed. Conclude by emphasizing your communication with team members to ensure transparency and accuracy.

When answering this question, highlight your experience with D365 or similar ERP systems, discussing specific functionalities you’ve utilized for reconciliation tasks. Explain how you have successfully navigated these systems to maintain accurate records and quickly address any transactional issues. Relate this back to the tools used at Etraveli Group to demonstrate compatibility.

To effectively answer, share strategies you use to manage stress, such as prioritizing tasks, organizing your workflow, and maintaining a positive mindset. Provide an example of a situation where you successfully navigated tight deadlines, emphasizing the importance of communication with your team to ensure everyone is aligned on priorities.

Express the methods you implement to ensure high attention to detail, such as double-checking work, using checklists, and leveraging technology tools that can alert you to potential errors. Share a past experience where your detail-oriented approach led to the successful resolution of a complex discrepancy, highlighting how it benefited the overall process.

Provide an example of a team project or task where your collaboration was essential. Emphasize your communication skills and how you contributed to the team dynamic, illustrating your ability to effectively address challenges together while highlighting any specific outcomes that were achieved through teamwork.

Discuss a systematic approach to improvement, such as analyzing current workflows, identifying pain points, and gathering input from team members. Share your perspective on how proactive problem-solving can drive efficiency, and perhaps include an example of how you've successfully implemented improvements in a previous role.

Express your proficiency with Excel, detailing specific functions and features you are familiar with, such as pivot tables, VLOOKUP, and data visualization tools. Give examples of how you’ve used Excel to analyze financial data and generate reports, reinforcing your capability to handle tasks at Etraveli Group.

Tailor your answer to include your educational background in Accounting or Finance, your relevant skills such as analytical thinking, communication abilities, and experience with financial transactions. Make sure to align your values with Etraveli Group’s mission of making travel easier for customers, and express enthusiasm about contributing to the team.

In your response, describe a thorough approach to investigating unusual transactions, emphasizing the importance of data analysis and trend observation. Discuss the investigative methods you may employ to find the root cause and how you would compile your findings to report back to your team.

Highlight your meticulous nature and systems-driven philosophy, emphasizing how you would rely on reconciliation with source documents, maintain a clear audit trail, and continuously monitor transactions for accuracy. Mention any relevant tools you’ve used to facilitate this process.