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Key Account manager / Team leader (m/f/d)

Unternehmensbeschreibung

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than over 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2023, Eurofins generated total revenues of EUR € 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

To further expand our Medical Device Testing business segment we are looking for a strongly motivated colleague to join our dynamic International Sales Team.

Stellenbeschreibung

Key Account Management

  • Manage and grow relationships with top-tier clients in the medical device industry, ensuring high satisfaction and retention.
  • Develop tailored solutions for key accounts by leveraging services across all laboratories in Europe.
  • Act as the primary point of contact for strategic accounts, addressing their needs and ensuring seamless project execution.
  • Identify opportunities to cross-sell and upsell testing services, including biocompatibility, sterilization, regulatory compliance, and packaging testing.

Sales Leadership

  • Lead, mentor, and motivate a small team of sales professionals in Germany to achieve revenue and performance targets.
  • Set clear individual and team KPIs, monitoring performance and providing coaching as needed.
  • Drive collaboration within the European sales team to create a unified approach to cross-border clients.
  • Conduct regular sales meetings and pipeline reviews to track progress and ensure alignment with business goals.

Strategic Planning and Execution

  • Develop and implement strategic sales plans to achieve revenue and EBITA targets for Germany and Europe.
  • Analyze market trends, customer needs, and competitor activities to identify growth opportunities.
  • Collaborate with the marketing and operations teams to create proposals and deliver tailored presentations.
  • Participate in industry events, conferences, and trade shows to represent the company and build relationships.

 Operational Oversight

  • Ensure the proper usage and alignment of the CRM system within the team, tracking leads, opportunities, and conversions.
  • Report regularly on sales performance, pipeline development, and revenue forecasts to senior management.
  • Coordinate closely with laboratory teams to ensure timely service delivery and client satisfaction.

Qualifikationen

  • Experience: 5+ years of experience in sales or key account management, preferably in medical device testing, regulatory affairs, or a related scientific/technical field.
  • Leadership: Proven track record of leading and developing successful sales teams.
  • Education: Bachelor's degree in Life Sciences, Engineering, Business, or a related field. Advanced degrees or certifications in medical devices or regulatory fields are a plus.
  • Strong negotiation and relationship-building skills.
  • Ability to translate technical solutions into client benefits.
  • Proficiency with CRM systems and sales tools.
  • Excellent organizational and communication skills (fluent in German and English).
  • Industry Knowledge: Familiarity with EU MDR/IVDR, ISO 13485, and other regulatory frameworks is highly advantageous.

Zusätzliche Informationen

  • Competitive salary with a performance-based bonus structure.
  • Opportunity to work with a dynamic, international team.
  • Professional development opportunities, including training and certification programs.
  • Hybrid work model with flexibility to travel within Germany and Europe.
  • An impactful role in supporting the success of life-changing medical devices globally.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

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Average salary estimate

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$90000K

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What You Should Know About Key Account manager / Team leader (m/f/d), Eurofins

Are you ready to take on an exciting role as a Key Account Manager / Team Leader with Eurofins Scientific in Munich? As part of our vibrant International Sales Team, you’ll be at the helm of developing and nurturing relationships with our esteemed clients in the medical device industry. Your primary focus will be to ensure our top-tier accounts receive unparalleled service, fostering their satisfaction and loyalty. This means not just managing accounts but also crafting tailored solutions that harness our comprehensive range of testing services across Europe. Your leadership skills will shine as you inspire a dedicated sales team, set ambitious KPIs, and drive collaboration across borders. Every day will bring new opportunities to strategize and execute plans aimed at achieving remarkable revenue and EBITA targets. By analyzing market trends and gathering insights on customer needs, you'll identify golden opportunities for growth. Additionally, your involvement in industry events will help cement Eurofins’ reputation as a trusted partner in delivering life-changing medical devices. With a mix of operational oversight and innovative thinking, you’ll ensure seamless project execution and maintain our high standards. If you have a background in sales with at least 5 years of experience, particularly in medical devices, this could be the perfect challenge for you. Join Eurofins Scientific and make an impactful contribution to global health and safety!

Frequently Asked Questions (FAQs) for Key Account manager / Team leader (m/f/d) Role at Eurofins
What are the key responsibilities of a Key Account Manager / Team Leader at Eurofins Scientific?

As a Key Account Manager / Team Leader at Eurofins Scientific, you'll manage and grow relationships with top-tier clients in the medical device sector. Your responsibilities include developing tailored solutions, serving as the main contact for strategic accounts, and leading a team of sales professionals to meet performance targets. Additionally, you'll analyze market trends and collaborate with internal teams to ensure top-notch service delivery.

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What qualifications are required for the Key Account Manager / Team Leader position at Eurofins Scientific?

To qualify for the Key Account Manager / Team Leader role at Eurofins Scientific, you should have over 5 years of experience in sales or key account management, ideally within the medical device testing field. A Bachelor's degree in Life Sciences, Engineering, or Business is essential, while advanced degrees or certifications related to medical devices are a plus. Strong negotiation skills and proficiency in CRM systems are also vital.

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How does Eurofins Scientific support career development for Key Account Managers?

Eurofins Scientific is committed to the career development of its employees, including Key Account Managers. You will have access to numerous professional development opportunities, training programs, and certifications to enhance your skills in the sales and scientific sectors. Additionally, the company encourages employees to explore different career paths within the organization.

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What is the work environment and culture like for Key Account Managers at Eurofins Scientific?

At Eurofins Scientific, Key Account Managers enjoy a dynamic and collaborative work environment. The company values diversity and fosters an inclusive culture that thrives on innovation and teamwork. You can expect to work closely with colleagues from various departments while having the flexibility to adopt a hybrid work model that accommodates work-life balance.

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Are there opportunities for advancement in the Key Account Manager / Team Leader role at Eurofins Scientific?

Yes, there are ample opportunities for advancement in the Key Account Manager / Team Leader role at Eurofins Scientific. The company has a strong track record of promoting talent from within and encourages its employees to pursue leadership roles. By excelling in your position and demonstrating effective leadership qualities, you can pave the way for future career growth.

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Common Interview Questions for Key Account manager / Team leader (m/f/d)
Can you describe your experience in key account management, particularly in the medical device industry?

When answering this question, focus on specific examples of your previous roles managing key accounts. Highlight your achievements in nurturing client relationships and how you contributed to revenue growth, integrating technical knowledge and client needs to provide tailored solutions.

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How do you approach developing relationships with clients?

Discuss your methodology in building rapport, emphasizing listening skills, understanding client needs, and maintaining open communication. Provide examples of how you’ve turned cold leads into strong partnerships and the impact that has had on your previous employers.

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What strategies do you use to motivate and lead a sales team?

Share specific strategies you've implemented to engage your sales team. Discuss approaches like setting clear targets, fostering a supportive environment, and sharing best practices through regular meetings. Highlight any quantitative outcomes from these strategies.

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How do you identify and capitalize on cross-selling and upselling opportunities?

Explain your approach to understanding client needs and identifying potential areas for additional service offerings. Discuss how you have successfully suggested relevant services in previous roles and the outcomes of those actions.

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What is your experience with CRM systems, and how do you utilize them for sales success?

Detail your proficiency with specific CRM systems, explaining how you use them to track client interactions, manage sales pipelines, and analyze data. Highlight how effective usage of these tools has contributed to better sales strategies in your past roles.

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Can you share an example of a challenging account situation and how you resolved it?

Be prepared to recount a specific challenge you faced with a key account, the tactics you employed for resolution, and the positive results that followed. This showcases problem-solving skills and your ability to maintain client satisfaction.

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What are the most important metrics for measuring success in a key account management role?

Discuss metrics like client satisfaction, account retention rates, revenue growth, and successful project completions. Explain why these metrics are indicative of success and provide examples of how you have successfully managed these metrics.

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How do you stay informed about industry trends and competitors?

Share strategies you use to keep up with industry knowledge, such as attending conferences, subscribing to relevant journals, and engaging in professional networks. Highlight how staying informed has aided your previous positions.

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What role does collaboration play in your approach to sales leadership?

Articulate your belief in collaboration as a key to successful sales leadership. Provide examples of how collaborative efforts led to improved outcomes, both with your team and cross-departments within the organization.

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Why do you want to work at Eurofins Scientific as a Key Account Manager / Team Leader?

When answering this question, express your enthusiasm for Eurofins’ mission and values, as well as your alignment with their commitment to quality and sustainability. Reflect on how your previous experiences make you a perfect fit for this unique opportunity.

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Full-time, hybrid
DATE POSTED
December 18, 2024

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