Job details

Operations Support Specialist

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

Key Position Responsibilities and Essential Duties:

Support preparation of information packages to support certification and audit reporting
Engage with internal platforms to upload key documents and certificates
Engaging with certification platforms to upload key documents and certificates
Support communication of audit scheduling, execution and reporting
Prepare analysis of audit results to support client program reporting
Update and maintain client files to facilitate periodic client meetings and reporting
Assist in updating and maintaining of auditor documents and profiles in both internal and external systems
Data review, archiving of data
Other duties as assigned

Knowledge Requirements/Basic Qualifications:

MS Office – Experience and strong skills using Microsoft Office products such as Outlook, Sharepoint, Word, and advanced knowledge and experience using Excel
Organization skills – exceptional attention to detail, excellent time management and ability to handle multiple tasks and prioritize effectively
Customer service – Provide professional interactions with our customers and service providers

Qualifications

HS Diploma required.
Minimum 1 year of experience in operations support and/or customer management.
Strong interpersonal skills that allow for moving comfortably in a business environment and to interface with all levels of customer and staff
Strong Microsoft Office skills including the ability to develop solutions within these applications
Ability to work independently and efficiently
Excellent verbal and written communication skills
Works well under pressure and handles adverse situations
Problem solving ability
Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed.

What we Offer:

Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins Glassdoor Company Review

3.1

Eurofins DE&I Review

3.1

CEO of Eurofins

Unknown name

Approve of CEO

Average salary estimate

$57500 / YEARLY (est.)

min

max

$50000K

$65000K

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What You Should Know About Operations Support Specialist, Eurofins

Are you ready to elevate your career in a supportive and dynamic environment? At Eurofins Scientific, we're on the hunt for an Operations Support Specialist to join our passionate team in Des Moines, IA. Here, you'll play a vital role in ensuring our analytical testing services meet top-notch standards across various industries. In your daily activities, you'll engage with both internal and external certification platforms to manage essential documents, help schedule and execute audits, and maintain organized client files. Your adeptness with Microsoft Office, particularly Excel, will allow you to craft insightful analyses of audit results and prepare information packages that are critical for certification and reporting. You'll be using your strong interpersonal skills to collaborate closely with our customers and service providers, fostering a professional atmosphere that we pride ourselves on. If organizing data and supporting efficient operations sparks your interest, then this role may be just what you are looking for. Here at Eurofins, our commitment to making life healthier and safer through precise testing is matched by our dedication to creating an inclusive work culture. Plus, with excellent full-time benefits and a supportive team, you'll find that your contributions go far beyond the desk. Join us in our mission and be part of something greater!

Frequently Asked Questions (FAQs) for Operations Support Specialist Role at Eurofins

What are the key responsibilities of an Operations Support Specialist at Eurofins Scientific?

As an Operations Support Specialist at Eurofins Scientific, you'll be responsible for engaging with certification platforms to upload key documents, supporting audit scheduling and reporting, and preparing analyses of audit results for client program reporting. You'll also maintain client files, manage auditor documents, and perform data review and archiving to ensure smooth operations in our testing services.