International Sales Manager - Bestandskundenvertrieb

As an International Sales Manager - Bestandskundenvertrieb at Everfield, you will be responsible for managing a portfolio of existing clients, ensuring their ongoing satisfaction, and identifying growth opportunities through cross-selling and upselling. You’ll provide proactive consultations to help clients optimize their use of our software solutions and gather their feedback to inform our product development efforts.

To excel as an International Sales Manager - Bestandskundenvertrieb with Everfield, candidates should have prior experience working with clients, ideally in the software or textile service sectors. Strong communication skills, analytical abilities, and a customer-oriented mindset are essential. Proficiency in German and fluent English are required, and familiarity with additional languages is a plus.

At Everfield, we provide support for the growth of our International Sales Manager - Bestandskundenvertrieb through a network of experienced sales experts and a collaborative environment. Regular team events and knowledge-sharing opportunities promote continuous learning and professional development, ensuring you have the resources you need to succeed.

An International Sales Manager - Bestandskundenvertrieb at Everfield can expect a flexible and remote work environment that values work-life balance. You’ll have the freedom to structure your schedule while working closely with a dynamic team focused on delivering innovative solutions in the textile service industry.

The application process for the International Sales Manager - Bestandskundenvertrieb role at Everfield includes an initial conversation with our Talent Acquisition Lead, followed by two interviews that involve our Head of Sales and the CEO. This structured process helps us get to know you better and assess your fit within our team.

When discussing your experience managing client relationships, highlight specific instances where you have successfully built and maintained long-term client partnerships. Emphasize your communication skills, understanding of customer needs, and ability to deliver tailored solutions that enhance client satisfaction.

To effectively answer this question, focus on your analytical skills and methods for assessing customer needs. Discuss how you leverage data, client feedback, and market trends to develop tailored proposals that align with client goals, driving both satisfaction and revenue growth.

Explain your approach to gathering and analyzing client feedback. Highlight your collaborative interactions with internal teams and the importance of communicating client insights to influence product development, ultimately improving satisfaction and product offerings.

Discuss your time management skills and tools that you use to remain organized, such as CRM software, calendars, or task management apps. Share examples of how you prioritize tasks and ensure timely follow-ups, which can help maintain successful client relationships.

Describe a professional and empathetic approach to conflict resolution that prioritizes understanding the client’s perspective. Give a specific example of a situation where you successfully turned a negative experience into a positive outcome through effective communication and problem-solving.

When answering this question, express your passion for the textile service industry and Everfield's innovative solutions. Highlight the alignment of your career goals with the company's mission and growth opportunities, showing genuine enthusiasm for being part of the team.

Display your knowledge of Everfield's mission to enhance growth and opportunities for software companies in Europe. Talk about how Everfield’s support in HR and operational consulting contributes to the overall success of its portfolio companies, and express your excitement about being part of that process.

Detail a specific successful sales strategy that you implemented, including the context, actions taken, and measurable results. Use data to showcase improvements in customer engagement or sales growth while relating it to potential strategies you could bring to Everfield.

Illustrate your commitment to staying informed by mentioning specific industry publications, forums, or professional networks you follow. Highlight how this knowledge influences your approach to sales and client relationships.

Discuss key performance indicators relevant to the role, such as client retention rates, upselling success, customer satisfaction scores, and overall revenue growth. Explain how tracking these metrics helps you refine your approach and drive continual improvement.