Account Executive - Collections (Remote)

As an Account Executive - Collections at Experian, your primary responsibilities include developing strategic sales plans, identifying new business opportunities, conducting product presentations, and building strong client relationships. You'll also negotiate contracts and close deals, all while staying updated on industry trends and providing sales reporting to management.

To apply for the Account Executive - Collections position at Experian, you should have a bachelor's degree or equivalent, along with at least three years of sales experience. Experience in the financial services or software industry, alongside familiarity with the collections process and collection products, is highly desirable.

Success as an Account Executive - Collections at Experian encompasses excellent communication, negotiation, and presentation skills. Moreover, being able to build and maintain substantial client relationships and proficiency in CRM software and the Microsoft Office Suite are also critical for this role.

Experian is dedicated to promoting work-life balance, particularly for its Account Executives - Collections. The company offers paid time off, sick days, volunteer days, and a flexible working environment to ensure that employees can maintain a healthy balance between their personal and professional lives.

Experian values development and career growth for its Account Executives - Collections. The company focuses on engagement, wellness, and fostering a culture of learning. Employees are encouraged to pursue professional development opportunities, all while working within a supportive and innovative environment.

When discussing your experience in financial services sales, highlight specific roles and responsibilities that showcase your ability to identify client needs, close deals, and perform well under pressure. Give examples of successful sales strategies you've implemented and metrics that demonstrate your effectiveness.

To effectively answer this, share your techniques for developing rapport and trust with clients. Mention your focus on understanding their unique challenges, maintaining open lines of communication, and providing tailored solutions that meet their needs, thereby fostering long-term relationships.

Discuss your research methods, networking skills, and any specific tools or software you use to track industry trends and leads. Emphasize your proactive outreach approach and how you leverage your existing networks to open doors to new opportunities.

Mention how you follow relevant industry news, attend webinars, and engage in professional groups to stay informed. Discuss the importance of being aware of competitor activities and market changes in your strategy formulation.

Share a specific example of a presentation where you highlighted key features and benefits of a product effectively. Emphasize the positive outcome, such as securing a new client or feedback from attendees, to illustrate your ability to engage and convince prospects.

To respond, outline a step-by-step approach where you first listen attentively to the client's concerns, validate their feelings, and then address their objections with clear, factual information that demonstrates your solution's value.

Talk about the specific CRM systems you are familiar with and how you utilized them to track leads, manage relationships, and analyze sales performance. Highlight features that helped you to streamline processes or improve client communications.

Discuss how collaboration with internal teams, such as marketing or customer success, enhances your ability to close deals. Provide examples of how teamwork led to identifying client needs and creating solutions that secure business.

Share your strategies for time management and prioritization, such as using CRM tools for organization, setting deadlines, and assessing client needs to determine which tasks require immediate attention for maximum impact.

Identify personal and professional motivators driving your commitment to achieving sales. This could include competition, personal goals, the satisfaction of helping clients, or the rewards associated with success in your roles.